Call Home Configuration - Email to Cisco
The follow ing is a sam p le configu ration show ing the m inim u m step s requ ired to configu re Call H om e on a
Catalyst 6800 to com m u nicate u sing em ail w ith the Sm art Call H om e System and a com m and to start the regi s-
tration p rocess.
1.
Enable Call Home
- In global configu ration m od e enter the service call-hom e com m and to activate the call-
hom e featu re and enter the call-hom e configu ration com m and to enter call-hom e configu ration m od e.
Cat6800#configure terminal
Cat6800(config)#service call-home
Cat6800(config)#call-home
2.
Configure the mandatory contact email address
-
Cat6800(cfg-call-home)#contact-email-addr username@domain-name
3.
Configure the mandatory email server information -
The
m ail-server
ad d ress is an IP ad d ress or d om ain -
nam e of a SMTP server that Call H om e w ill send em ail m essages to. If m ore than one
m ail-server
ad d ress is
configu red for red u nd ancy the
m ail-server p riority
is u sed to d eterm ine w hich server is the active p rim ary
server. Call H om e w ill send m essages to the active server w ith the low est p riority nu m ber.
Cat6800(cfg-call-home)#mail-server <address> priority <server_priority_number>
4.
Activate the default CiscoTAC-1 Profile and set the transport option to Email
-
Cat6800(cfg-call-home)#profile CiscoTAC-1
Cat6800(cfg-call-home-profile)#active
Cat6800(cfg-call-home-profile)#destination transport-method email
5.
Exit and Save the configuration
-
Cat6800(cfg-call-home-profile)#end
Cat6800#copy running-config startup-config
6.
Send a Call Home Inventory message to start the registration process
-
Cat6800#call-home send alert-group inventory profile CiscoTAC-1
Sending inventory info call-home message ...
Please wait. This may take some time ...
7.
Receive an email from Cisco and follow the link to complete registration for Smart Call home
-
