Smart Call Home Quick Start Configuration Guide for
Catalyst
®
6800 Series Switches
Sm art Call H om e offers p roactive d iagnostics and real-tim e alerts on select Cisco d evices, w hich p r ovid es high-
er netw ork availability and increased op erational efficiency . Sm art Call is a secu re connected service of Cisco
SMARTnet™ for the Catalyst 6800.
This d ocu m ent p rovid es inform ation to configu re and register a Catalyst 6800 for Sm art Call H om e u sing fou r
op tions. It is assu m ed that the d evice has the necessary DN S configu ration (ip d om ain-nam e and ip nam e-
server for DN S look-u p s or ip host for static entries) in ord er to resolve host -nam es that m ay ap p ear in d estin a-
tion ad d resses.
1.
H TTPS transp ort from the Catalyst 6800 to Cisco
2.
Em ail transp ort from the Catalyst 6800 to Cisco
3.
H TTP from the Catalyst 6800 to a Transp ort Gatew ay (TG) - H TTPS transp ort to Cisco
4.
Em ail from the Catalyst 6800 to a Transp ort Gatew ay (TG) - H TTPS transp ort to Cisco
5.
Call H om e Configu ration - H TTP w ith Single com m and
N ote
: For secu rity reasons, Cisco recom m end s cu stom ers m ake u se of one of the H TTPS transp ort op tions,
d u e to the ad d itional p ayload encryp tion that H TTPS offers. The
Transp ort Gatew ay softw are
is d ow n-
load able from Cisco and is available for cu stom ers that requ ire an aggregation p oint or a p roxy for conne c-
tion to the internet.
Requirements for Smart Call Home
:
IOS version 15.1(2) SY1 is the m inim u m version requ ired to su p p ort Call H om e.
A CCO ID associated w ith an ap p rop riate Cisco SMARTnet Service contract for you r com p any.
Cisco SMARTnet Service for the d evice to be registered .
An im age w ith cryp tograp hic su p p ort is requ ired to encryp t m essages on the Catalyst 6800 for H TTPS
transp ort.
Resources for Smart Call Home
:
Configu re the H TTP Server section
Configuring Smart Call Home
Smart Call Home Support Forum
Smart Call Home Cisco.com
Smart Call Home User Guide
Smart Call Home Server Certificate for HTTPS
.
