Cisco 8851, Administration Manual

Page: 305 / 310

C H A P T E R
15
Maintenance
• Basic Reset, page 289
• Cisco IP Phone Cleaning, page 291
• View Phone Information, page 291
• Reboot Reasons, page 292
• Phone Behavior During Times of Network Congestion, page 293
Basic Reset
Performing a basic reset of a Cisco IP Phone provides a way to recover if the phone experiences an error and
provides a way to reset or restore various configuration and security settings.
The following table describes the ways to perform a basic reset. You can reset a phone with any of these
operations after the phone has started up. Choose the operation that is appropriate for your situation.
Table 23: Basic Reset Methods
Explanation Action Operation
Resets any user and network setup changes that
you have made, but that the phone has not
written to its Flash memory, to previously saved
settings, then restarts the phone.
Press
Applications
and choose
Admin Settings
>
Reset settings
>
Cold Reboot
.
Restart phone
Restores phone configuration or settings to
factory default. To reset settings, press
Applications
and choose Admin Settings >
Reset settings > Factory Reset .
Reset settings
Perform a Factory Reset with the Phone Keypad
Use these steps to reset the phone to factory default settings using the phone keypad.
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
289