Cisco 8851, Administration Manual

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Recording Softkeys Available on the Phone Recording Mode in Server
Record
StopRec
The recording only starts when your user presses the
Record softkey. Your user sees a message when
recording state changes.
On Demand with User Initiated Start
During a recording, your user sees different icons which depend on the recording state. The icons are displayed
on the Calls screen and also on the line key on which the user is recording a call.
Table 19: Recording Icons
Meaning Icon
Recording in progress
Recording in progress (8811)
Before You Begin
You need to set up call recording on the call control system.
Procedure
Step 1 On the phone web page, select Admin Login > Advanced > Voice > Phone .
Step 2
In the Supplementary Services section, click Yes or click No to enable or to disable call recording in the
Call Recording Serv field.
Step 3 (Optional) In the Programmable Softkeys section, to enable softkeys, add a string in this format in the
Connected Key List and Conferencing Key List fields.
crdstart;crdstop;crdpause;crdresume
Step 4 In the phone web page, click the Ext(n) tab that requires call recording.
Step 5
In the SIP Settings section, in the Call Recording Protocol , select SIPINFO as the call recording protocol.
For details on SIP Settings fields, see SIP Settings, on page 256 .
Step 6
Click Submit All Changes .
Configure Missed Call Indication with the Configuration Utility
If a user is not on an active or held call and misses a call, the user needs to know about the missed call. To
alert the user, configure the
Handset LED Alert field on the Configuration Utility page. If you set this field
to Voicemail, Missed Call , the LED on the Handset will turn on when the user has recently missed a call.
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
136
Call Features Configuration