Call Features Configuration
Enable Call Transfer
Before you begin
Access the phone administration web page. See
Access the Phone Web Page, on page 80
Procedure
Step 1
Select
Voice
>
Phone
.
Step 2
Under
Supplementary Services
, choose
Yes
for each of the transfer services that you want to enable:
•
Attn Transfer Serv
—Attended call transfer service. The user answers the call before transferring it.
•
Blind Transfer Serv
—Blind call transfer service. The user transfers the call without speaking to the
caller.
Step 3
To disable a transfer service, set the field to
No
.
Step 4
Click
Submit All Changes
.
Call Forward
To enable call forwarding, you can enable the feature in two places: on the Voice tab and the User tab of the
phone web page.
Enable Call Forwarding on Voice Tab
Perform this task if you want to enable call forward for a user.
Before you begin
Access the phone administration web page. See
Access the Phone Web Page, on page 80
Procedure
Step 1
Select
Voice
>
Phone
.
Step 2
Under
Supplementary Services
, choose
Yes
for each of the call forwarding services that you want to enable:
•
Cfwd All Serv
—Forwards all calls.
•
Cfwd Busy Serv
—Forwards calls only if the line is busy.
•
Cfwd No Ans Serv
—Forwards calls only if the line is not answered.
Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide
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Cisco IP Phone Administration
Call Features Configuration
