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Cisco 380 and Cisco 680 Series Hardware Installation Guide

OL-29172-01

Chapter

Replacing Hard Drives

This section includes the following information:

•

Drive Population Guidelines, page 3-4

•

Drive Replacement Procedure, page 3-5

Note

You can only replace a failed drive. You cannot insert an addition drive. Additional user-installed drives
will not be recognized by the system.

Drive Population Guidelines

The Cisco 380 and Cisco 680 series appliance includes up to eight small form-factor (SFF) drives, with
a 24-drive backplane and expander. However, the various models of the Cisco 380 and Cisco 680 series
appliance only support the use of between two to eight of the slots for the hard drives.

Note

None of the models support more than eight hard drives. Because each model supports a different
maximum number of hard drives, see the

“Hardware and Technical Specifications” section on page A-2

for the number of hard drives supported by each specific model.

The drive-bay numbering is shown in

. It shows twenty-two hard drives, which is much more

than the number supported by any model of the Cisco 380 and Cisco 680 series appliances.

Figure 3-1

Drive Numbering, Small Form-Factor Drives

Observe these drive population guidelines for optimal performance:

•

None of the models support the use of drives in slots 10 through 23. The front bezel latches cover
two of the drive slots (slot 1 and slot 24).

•

You cannot install more drives than the number supported for your model. You can only replace
drives that are no longer working.

•

When you replace a drive, you must use the same slot as the drive that you replaced.

•

Do not remove the panels that cover empty drive slots.

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Summary of Contents for 380 Series

Page 1: ... are listed on the Cisco website at www cisco com go offices Cisco 380 and Cisco 680 Series Hardware Installation Guide Cisco C380 and C680 Email Security Appliance Cisco M380 and M680 Content Security Management Appliance and Cisco S380 and S680 Web Security Appliance October 28 2013 Text Part Number OL 29172 01 ...

Page 2: ...t the interference by using one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this product not authorized by Cisco could v...

Page 3: ...380 and M680 Content Security Management Appliance 1 2 Cisco S380 and S680 Web Security Appliance 1 2 External Features 1 2 PCI NIC Slot Configurations 1 4 Cisco C380 and Cisco C680 Email Security Appliance NIC Options 1 4 Cisco M380 and M680 Content Security Management Appliance NIC Options 1 5 Cisco S380 and S680 Web Security Appliance NIC Options 1 5 Status LEDs and Buttons 1 7 Front Panel LEDs...

Page 4: ...ent 3 2 Replacing Hard Drives 3 3 Replacing Hard Drives 3 4 Contacting Service and Support 3 5 A P P E N D I X A Appliance Specifications A 1 Physical Specifications A 1 Hardware and Technical Specifications A 2 Power Specifications A 3 Environmental Specifications A 4 A P P E N D I X B Identifying Cable Pinouts B 1 10 100 1000BaseT Connectors B 1 Console Port RJ 45 B 2 RJ 45 to DB 9 B 4 A P P E N...

Page 5: ... information in this guide applies to the following Cisco 380 and Cisco 680 series appliance models Cisco C380 and Cisco C680 Email Security Appliance Cisco C380 and Cisco C680 Cisco S380 and Cisco S680 Web Security Appliance Cisco S380 and Cisco S680 Cisco M380 and Cisco M680 Content Security Management Appliance Cisco M380 and Cisco M680 References to Cisco 380 and Cisco 680 series and appliance...

Page 6: ...l specifications for the appliance Appendix B Power Cord Specifications Lists specifications for the supported international power cords Appendix B Identifying Cable Pinouts Describes the cable pinouts Table 2 Command Syntax Guide Convention Description boldface Commands and keywords italic Command input that is supplied by you Keywords or arguments that appear within square brackets are optional ...

Page 7: ...e statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device Statement 1071 SAVE THESE INSTRUCTIONS Waarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES Dit waarschuwingssymbool betekent gevaar U verkeert in een situatie die lichamelijk letsel kan veroorzaken Voordat u aan enige apparatuur gaat werken dient u zich bewust...

Page 8: ...ZA Questo simbolo di avvertenza indica un pericolo La situazione potrebbe causare infortuni alle persone Prima di intervenire su qualsiasi apparecchiatura occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni d...

Page 9: ...rará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo GUARDE ESTAS INSTRUCCIONES Varning VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara Du befinner dig i en situation som kan leda till personskada Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga f...

Page 10: ...claração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo GUARDE ESTAS INSTRUÇÕES Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyder fare Du befinder dig i en situation med risiko for legemesbeskadigelse Før du begynder arbejde på udstyr skal du være opmærksom på de involverede risici der er ved elektrisk...

Page 11: ...xi Cisco 380 and Cisco 680 Series Hardware Installation Guide OL 29172 01 Conventions ...

Page 12: ... and warning information see the Regulatory Compliance and Safety Information for Cisco Content Security Appliances and the Safety and Compliance Guide for Cisco IronPort Appliances These documents describe the international agency compliance and safety information for the Cisco 380 and Cisco 680 series They also include translations of the safety warnings used in this guide ...

Page 13: ...one of the following methods Cisco IronPort Support http www cisco com en US products ps11169 serv_group_home html U S Toll Free Number 1 800 553 2447 or 1 408 526 7209 International Contacts http www cisco com en US support tsd_cisco_worldwide_contacts html Obtaining Documentation and Submitting a Service Request For information on obtaining documentation submitting a service request and gatherin...

Page 14: ...xiv Cisco 380 and Cisco 680 Series Hardware Installation Guide OL 29172 01 Obtaining Documentation and Submitting a Service Request ...

Page 15: ...iding the following features and functionality for small businesses branch offices and organizations Simplified and automated email security Web traffic and application visibility and control Flexible comprehensive security control and management Cisco C380 and Cisco C680 Email Security Appliance Cisco C380 and Cisco C680 Email Security Appliance Cisco C380 and C680 automatically stops spam viruse...

Page 16: ...re protection appliance visibility and control AVC acceptable user policy controls insightful reporting and secure mobility on a single platform It is a single platform for administrators to set security policy control applications on a granular level and get visibility into web traffic trends at organizations and for remote and mobile users For information about Cisco S380 and S680 see http www c...

Page 17: ...d Drives section on page 3 3 4 Power supply status LED 9 Power button power status LED 5 Temperature status LED PSU1 PSU2 PCIe 1 PCIe 2 PCIe 3 PCIe 4 PCIe 5 8 9 2 3 303598 7 5 6 10 4 1 1 Power supplies two 6 Remote Power Management port 2 PCIe slot on riser 2 PCIe 5 full height 3 4 length x16 lane 7 USB 2 0 port 3 PCIe slot on riser 2 PCIe 4 half height 3 4 length x8 lane 8 Quad 1 Gb Ethernet port...

Page 18: ...tity of 1 10 GB dual port fiber NIC quantity of 1 For the Cisco C680 the NIC card is always installed into PCE slot 1 and labeled as Data 4 Data 5 See Figure 1 3 Figure 1 3 Cisco C680 NIC Installed in PCI Slot 1 Item Port Description 1 Management interface Indicates the Gigabit Ethernet interface that is restricted to management use only Connect with a RJ 45 cable 2 Data 1 Indicates the Gigabit Et...

Page 19: ...igure 1 3 Figure 1 4 Cisco M680 NIC Installed in PCI Slot 1 Cisco S380 and S680 Web Security Appliance NIC Options The Cisco S380 has one 1 GB single port copper NIC via auto expansion installed in PCI slot 1 and labeled as Management See Figure 1 5 Item Port Description 1 Management interface Indicates the Gigabit Ethernet interface that is restricted to management use only Connect with a RJ 45 c...

Page 20: ... 1 P1 Indicates proxy port Connect P1 to the network for both incoming and outgoing traffic 2 P2 Indicates proxy port When both P1 and P2 are enabled you must connect P1 to the internal network and P2 to the Internet P1 and P2 can connect to L4 switch WCCP router or network switch 3 T1 Indicates traffic monitor port T1 for Duplex Ethernet tap One cable for all incoming and outgoing traffic 4 T2 In...

Page 21: ...outgoing traffic 2 P2 Indicates proxy port When both P1 and P2 are enabled you must connect P1 to the internal network and P2 to the Internet P1 and P2 can connect to L4 switch WCCP router or network switch 3 T1 Indicates traffic monitor port T1 for Duplex Ethernet tap One cable for all incoming and outgoing traffic 4 T2 Indicates traffic monitor port Simplex Ethernet tap Ports T1 and T2 One cable...

Page 22: ...ve is ready Green blinking The hard drive is reading or writing data Network link activity Off The Ethernet link is idle Green One or more Ethernet ports are link active but there is no activity Green blinking One or more Ethernet ports are link active with activity Power supply status Green All power supplies are operating normally Amber steady One or more power supplies are in a degraded operati...

Page 23: ...e in a RAID configuration failed Amber blinking The appliance is in a critical fault state For example Boot failed Fatal CPU and or bus error is detected Appliance is in over temperature condition Identification Off The Identification LED is not in use Blue The Identification LED is activated For more information see Replacing Hard Drives section on page 3 3 Power button Power status LED Off There...

Page 24: ...Power supply fault Off The power supply is operating normally Amber blinking An event warning threshold has been reached but the power supply continues to operate Amber solid A critical fault threshold has been reached causing the power supply to shut down for example a fan failure or an over temperature condition Power supply AC OK Off There is no AC power to the power supply Green blinking AC po...

Page 25: ... speed is 1 Gbps 1 Gb Ethernet link status Off No link is present Green Link is active Green blinking Traffic is present on the active link Identification Off The Identification LED is not in use Blue The Identification LED is activated For more information see Replacing Hard Drives section on page 3 3 Table 1 2 Rear Panel LEDs Definitions of States continued LED Name State ...

Page 26: ...1 12 Cisco 380 and Cisco 680 Series Hardware Installation Guide OL 29172 01 Chapter ...

Page 27: ...ervice a appliance review the Regulatory Compliance and Safety Information for Cisco Content Security Appliances and the Safety and Compliance Guide for Cisco IronPort Appliances for important safety information Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involv...

Page 28: ...t you have all items Step Do This More Information Step 1 Review the safety precautions outlined in the Safety and Compliance Guide http www cisco com en US docs unified_c omputing ucs c regulatory compliance cseri es_regulatory_compliance_information html Step 2 Read the appropriate Cisco AsyncOS release notes for the Cisco 380 and Cisco 680 series appliance s For the Cisco ESA Cisco SMA and Cisc...

Page 29: ...port Quick Start Guide Regulatory Safety and Compliance Information Note Two locking keys are included with the locking faceplate version of the Cisco 680 series appliance Preparing for Appliance Installation This section provides information about preparing for appliance installation and it includes the following topics Installation Guidelines page 2 3 Rack Requirements page 2 4 Equipment Require...

Page 30: ...nt technology These UPS types can become unstable with systems such as the Cisco 380 and Cisco 680 series appliance which can have substantial current draw fluctuations from fluctuating data traffic patterns When you are installing a appliance use the following guidelines Plan your site configuration and prepare the site before installing the appliance Ensure that there is adequate space around th...

Page 31: ... you must take special precautions to ensure that the system remains stable The following guidelines are provided to ensure your safety This unit should be mounted at the bottom of the rack if it is the only unit in the rack When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack If the rack is provided with ...

Page 32: ...ifting the appliance Attempting this procedure alone could result in personal injury or equipment damage Note The inner rails are pre attached to the sides of the appliance at the factory You can order replacement inner rails if these are damaged or lost Cisco PID CCS RAIL a Align the inner rails that are attached to the appliance sides with the front ends of the empty slide rails b Push the appli...

Page 33: ...ent To connect cables to the ports perform the following steps Step 1 Place the appliance on a flat stable surface or in a rack if you are rack mounting it Step 2 Before connecting a computer or terminal to the ports determine the baud rate of the computer console port The baud rate must match the default baud rate 9600 baud of the console port of the Cisco 380 and Cisco 680 Series appliance Set u...

Page 34: ...ernet cable to your network device such as a router switch or hub Step 4 Connect the power cord to the Cisco 380 and Cisco 680 appliance and connect the other end to your power source Step 5 Power on the appliance Note If turned on quickly after connecting power to the appliance the appliance powers up the fans spin and the LEDs turn on Within 30 60 seconds the fans stop and all LEDs turn off The ...

Page 35: ...nd Cisco 680 series appliance ships with either two AC power supplies or two DC power supplies installed Each AC power supply provides 650 watt output power Each DC power supply provides 930 watt output power For additional information see the Power Specifications section on page A 3 The AC power supplies can use any of the power cables listed in Supported Power Cords and Plugs section on page C 1...

Page 36: ... The access to IPMI remote power commands display as currently disabled Step 3 From the setup prompt enter setup to configure IPMI for chassis remote power access Step 4 Type y and enter to enable remote access Step 5 Enter the IP address IPv4 only for the chassis For example 1 1 1 2 Step 6 Enter the netmask For example 255 255 255 0 Step 7 Enter the gateway address For example 1 1 1 1 Step 8 Ente...

Page 37: ...rrents inside the chassis they contain electromagnetic interference EMI that might disrupt other equipment and they direct the flow of cooling air through the chassis Do not operate the system unless all cards faceplates front covers and rear covers are in place Statement 1029 Warning Class 1 laser product Statement 1008 Caution When handling appliance components wear an ESD strap to avoid damage ...

Page 38: ...d drives see the Hardware and Technical Specifications section on page A 2 for the number of hard drives supported by each specific model The drive bay numbering is shown in Figure 3 1 It shows twenty two hard drives which is much more than the number supported by any model of the Cisco 380 and Cisco 680 series appliances Figure 3 1 Drive Numbering Small Form Factor Drives Observe these drive popu...

Page 39: ...he backplane then close the ejector lever to lock the drive in place Note You cannot use most of the slots for the hard drives To see the maximum number of hard drives supported for each specific model refer to the Hardware and Technical Specifications section on page A 2 When you replace a drive you must use the same slot as the drive that you replaced Figure 3 2 Replacing Hard Drives Contacting ...

Page 40: ...3 6 Cisco 380 and Cisco 680 Series Hardware Installation Guide OL 29172 01 Chapter ...

Page 41: ...s the following sections Physical Specifications page A 1 Hardware and Technical Specifications page A 2 Power Specifications page A 3 Environmental Specifications page A 4 Physical Specifications Table A 1 lists the physical specifications for the appliance Table A 1 Physical Specifications Description Specification Height 3 5 in 8 96 cm Width including slam latches 19 0 in 48 37 cm Depth 29 0 in...

Page 42: ...s eight 8 4 GB DDR3 1600 MHz RDIMM DRAM Cisco M380 Content Security Management appliance includes eight 8 4 GB DDR3 1600 MHz RDIMM DRAM Cisco M680 Content Security Management appliance includes eight 8 4 GB DDR3 1600 MHz RDIMM DRAM Cisco S380 Web Security appliance includes four 4 4 GB DDR3 1600 MHz RDIMM DRAM Cisco S680 Web Security appliance includes eight 8 4 GB DDR3 1600 MHz RDIMM DRAM Network...

Page 43: ...s Cisco S380 Web Security appliance includes four 4 600 G HDDs Cisco S680 Web Security appliance includes eight 8 600 G HDDs RAID Configuration The RAID4 will be configured as RAID 10 except in the case of two disk configurations in which the RAID will be configured as RAID 1 RAID Backup The LSI battery backup unit 1 DRAM dynamic random access memory 2 USB universal serial bus 3 PCIe peripheral co...

Page 44: ...2V main power output 930 W 12V standby power output 30 W Power supply output voltage Main power 12 VDC Standby power 12 VDC Table A 5 Environmental Specifications Description Specification Temperature operating 41 to 104 F 5 to 40 C Derate the maximum temperature by 1 C per every 305 meters of altitude above sea level Temperature non operating 40 to 149 F 40 to 65 C Humidity RH noncondensing 10 to...

Page 45: ... 2 RJ 45 to DB 9 page B 4 10 100 1000BaseT Connectors The Cisco 380 and Cisco 680 series appliance supports 10 100 1000BaseT ports You must use at least a Category 5 cable for 100 1000baseT operations but a Category 3 cable can be used for 10BaseT operations The 10 100 1000BaseT ports use standard RJ 45 connectors and support MDI and MDI X connectors Ethernet ports normally use MDI connectors and ...

Page 46: ...000 Port Pinouts Console Port RJ 45 Cisco products use the following types of RJ 45 cables Straight through Crossover Note Cisco does not provide these cables yet they are widely available from other sources Figure B 2 shows the RJ 45 cable Figure B 2 RJ 45 Cable 60915 2 3 1 4 5 6 7 8 Pin Label 1 2 3 4 5 6 7 8 TP0 TP0 TP1 TP2 TP2 TP1 TP3 TP3 H2936 87654321 RJ 45 connector ...

Page 47: ... colored wires inside the ends as shown in Figure B 3 Figure B 3 RJ 45 Cable Identification Examine the sequence of colored wires to determine the type of RJ 45 cable as follows Straight through The colored wires are in the same sequence at both ends of the cable Crossover The first far left colored wire at one end of the cable is the third colored wire at the other end of the cable H5663 ...

Page 48: ...e cable pinouts for RJ 45 RJ 45 to DB 9 Table B 2 lists the cable pinouts for RJ 45 to DB 9 Table B 1 RJ 45 Rolled Console Cable Pinouts Signal Pin Pin Pin 1 8 2 7 3 6 4 5 5 4 6 3 7 2 8 1 Table B 2 Cable Pinouts for RJ 45 to DB 9 Signal RJ 45 Pin DB 9 Pin RTS 1 7 DTR 2 4 TxD 3 3 GND 4 5 GND 5 5 RxD 6 2 DSR 7 6 CTS 8 8 ...

Page 49: ...the standard power cords Note Only the approved power cords or jumper power cords provided with the appliance are supported Table C 1 lists the power cords for the appliance power supplies Table C 1 Supported Power Cords for the Appliance Description Length Power Cord Reference Illustration Feet Meters CAB JPN 3PIN Power Cord 3 PIN Japan 8 2 2 5 Figure C 1 CAB 250V 10A CN AC Power Cord 250V 10 A P...

Page 50: ...0 VAC 10 A BS1363 Plug 13 A fuse United Kingdom 8 2 2 5 Figure C 11 CAB AC L620 C13 Power Cord 250 VAC 13 A IEC60320 Plug North America 6 6 2 0 Figure C 12 CAB N5K6A NA Power Cord 250 VAC 13 A NEMA 6 15 Plug North America 8 2 2 5 Figure C 13 CAB 9K12A NA Power cord 125 VAC 13 A NEMA 5 15 Plug North America 8 2 2 5 Figure C 14 CAB C13 CBN Cabinet Jumper Power Cord 250 VAC 10 A C13 C14 Connectors 2 ...

Page 51: ... C 1 through Figure C 17 Figure C 1 CAB JPN 3PIN Figure C 2 CAB 250V 10A CN Figure C 3 SFS 250V 10A AR Connector EL701B IEC 60320 C13 Cordset rating 12A 125V 2400 mm Plug EL302 JIS C8303 370425 Connector EL 701D Cordset rating 10A 250V 2500 mm Plug EL 218 370426 186571 2500 mm Cordset rating 10 A 250 500 V MAX Length 8 2 ft Plug EL 219 IRAM 2073 Connector EL 701 IEC60320 C13 ...

Page 52: ...50V 10A CN Figure C 6 CAB 9K10A EU Plug EL 206 A S 3112 2000 Cordset rating 10 A 250 V 500V Length 2500mm 186581 Connector EL 701C IEC 60320 C15 Cordset rating 10A 250V 2500 mm Plug EL 218 CCEE GB2009 186573 Connector EL 701 IEC60320 C13 Connector VSCC15 Cordset rating 10A 16 A 250 V Length 8 ft 2 in 2 5 m Plug M2511 186576 ...

Page 53: ...FS 250V 10A IS Figure C 9 CAB 9K10A IT OVE Cordset rating 16A 250V 2500mm Plug EL 208 187490 Connector EL 701 Cordset rating 10A 250V 500V MAX 2500 mm Plug EL 212 SI 32 186574 Connector EL 701B IEC60320 C13 EL 212 16A 250V Plug I 3G CEI 23 16 Connector C15M EN60320 C15 Cordset rating 10 A 250 V Length 8 ft 2 in 2 5 m 186575 ...

Page 54: ...12 CAB AC 250V 13A Plug MP232 R Cordset rating 10 A 250 V Length 8 ft 2 in 2 5 m 186578 Connector IEC 60320 C15 Plug Cordset rating 10 A 250 V 500 V MAX Length 2500mm 186580 Connector EL 701C EN 60320 C15 EL 210 BS 1363A 13 AMP fuse Cordset rating 13A 250V 6 6 feet 79 2m Plug EL312MoldedTwistlock NEMA L6 20 186568 Connector EL 701 IEC60320 C13 ...

Page 55: ...A Figure C 14 CAB 9K12A NA Figure C 15 CAB C13 CBN Jumper Power Cord 0 68 m Cordset rating 10 A 250 V Length 8 2 ft 186570 Plug NEMA 6 15P Connector IEC60320 C13 Connector IEC60320 C15 Cordset rating 13A 125V 8 2 feet 2 5m Plug NEMA 5 15P 192260 Cordset rating 10A 250V 686mm Plug SS10A 186569 Connector HS10S ...

Page 56: ...on Guide OL 29172 01 Appendix Figure C 16 CAB C13 C14 2M Jumper Power Cord 2 m Figure C 17 CAB C13 C14 AC Jumper Power Cord 3 m Cordset rating 10A 250V 2 0 m Plug SS10A 336014 Connector HS10S Cordset rating 10A 250V 3 0 m Plug SS10A 336013 Connector HS10S ...

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