Check upstream VLAN configuration
Ensure the upstream switch/router port is configured properly and there is no VLAN mismatch.
Check STP configuration
MS390 series switches run a single instance of MST out of the box. Please refer to this document for
Device reboot/ reset precaution
After powering on the unit or a device reboot, the power LED goes through the following cycle -
1. Solid amber
2. Cycle through different colors
3. Solid white if dashboard connectivity is successful or, remain solid amber if dashboard connectivity is unsuccessful. Different power LED colors and their
interpretation are listed under this
. It may take some time for a device to boot up so refer to the power LED indicators to understand what the switch is
doing during boot up. Be patient and let the switch complete the whole boot-up process and connect to the Meraki cloud.
Do not power down or reset the device during a firmware upgrade. A device which has its power LED blinking white is indicating that it is going through a
firmware upgrade.
Once the devices are upgraded to the latest version continue configuring other switch features/settings. For details refer to the
Installation Instructions
1. Attach the rack mount bracket to both sides of the switch as shown below:
Note: Each switch comes with a graphical instruction pamphlet within the box. This pamphlet contains detailed
step by step guides and images to assist in the physical install of the switch.
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