WARRANTY
All standard CIRS products and accessories are warranted by CIRS against defects in material and
workmanship for a period as specified below. During the warranty period, the manufacturer will repair or, at its
option, replace, at no charge, a product containing such defect provided it is returned, transportation prepaid,
to the manufacturer. Products repaired in warranty will be returned transportation prepaid.
PRODUCT
WARRANTY PERIOD
Doppler Flow Phantom
s
24
Months
There are no warranties, expressed or implied, including without limitation any implied warranty of
merchantability or fitness, which extend beyond the description on the face hereof. This expressed warranty
excludes coverage of, and does not provide relief for, incidental or consequential damages of any kind or
nature, including but not limited to loss of use, loss of sales or inconvenience. The exclusive remedy of the
purchaser is limited to repair, recalibration, or replacement of the product at manufacturer’s option.
This warranty does not apply if the product, as determined by the manufacturer, is defective because of
normal wear, accident, mis- use, or modification.
NON-WARRANTY SERVICE
If repairs or replacement not covered by this warranty are required, a repair estimate will be submitted for
approval before proceeding with said repair or replacement.
RETURNS
If you are not satisfied with your purchase for any reason, please contact Customer Service or your local
distributor prior to returning the product. Visit https://www.cirsinc.com/distributors/ to find your local distributor.
Call 800-617-1177, email [email protected], or fax an RMA request form to 757-857-0523. CIRS staff will
attempt to remedy the issue via phone or email as soon as possible. If unable to correct the problem, a return
material authorization (RMA) number will be issued. Non-standard or “customized” products may not be
returned for refund or exchange unless such product is deemed by CIRS not to comply with documented
order specifications. You must return the product to CIRS within 30 calendar days of the issuance of the RMA.
All returns should be packed in the original cases and or packaging and must include any accessories,
manuals and documentation that shipped with the product. The RMA number must be clearly indicated on the
outside of each returned pack- age. CIRS recommends that you use a carrier that offers shipment tracking for
all returns and insure the full value of your package so that you are completely protected if the shipment is
lost or damaged in transit. If you choose not to use a carrier that offers tracking or insure the product, you will
be responsible for any loss or damage to the product during shipping. CIRS will not be responsible for lost or
damaged return shipments. Return freight and insurance is to be pre-paid.
With RMA number, items may be returned to:
CIRS
Receiving
900 Asbury Ave,
Norfolk, Virginia, 23513 USA