WARRANTY
All standard CIRS products and accessories are warranted by CIRS against defects in
material and workmanship for a period as specified below. During the warranty period,
the manufacturer will repair or, at its option, replace, at no charge, a product containing
such defect provided it is returned, transportation prepaid, to the manufacturer. Products
repaired in warranty will be returned transportation prepaid.
There are no warranties, expressed or implied, including without limitation any implied war-
ranty of merchantability or fitness, which extend beyond the description on the face hereof.
This expressed warranty excludes coverage of, and does not provide relief for, incidental
or consequential damages of any kind or nature, including but not limited to loss of use,
loss of sales or inconvenience. The exclusive remedy of the purchaser is limited to repair,
recalibration, or replacement of the product at manufacturer’s option.
This warranty does not apply if the product, as determined by the manufacturer,
is defective because of normal wear, accident, misuse, or modification.
Non-Warranty Service
If repairs or replacement not covered by this warranty are required, a repair estimate will be
submitted for approval before proceeding with said repair or replacement.
Returns
If you are not satisfied with your purchase for any reason, please contact your local
distributor prior to returning the product. Visit https://www.cirsinc.com/distributors/ to find
your local distributor. If you purchased your product direct through CIRS, call Customer
Service at 800-617-1177, email [email protected], or fax an RMA request form to
757-857-0523.
CIRS staff will attempt to remedy the issue via phone or email as soon as
possible. If unable to correct the problem, a return material authorization (RMA) number will
be issued. Non-standard or “customized” products may not be returned for refund or
exchange unless such product is deemed by CIRS not to comply with documented order
specifications. You must return the product to CIRS within 30 calendar days of the
issuance of the RMA. All returns should be packed in the original cases and or packaging
and must include any accessories, manuals and documentation that shipped with the
product. The RMA number must be clearly indicated on the outside of each returned
package. CIRS recommends that you use a carrier that offers shipment tracking for all
returns and insure the full value of your package so that you are completely protected if the
shipment is lost or damaged in transit. If you choose not to use a carrier that offers tracking
or insure the product, you will be responsible for any loss or damage to the product during
shipping. CIRS will not be responsible for lost or damaged return shipments. Return freight
and insurance is to be pre-paid.
With RMA number, items may be returned to:
CIRS
Receiving
900 Asbury Ave,
Norfolk, Virginia, 23513 USA
*Please note: once any device has been inserted into the phantom (such as biopsy needles, localization wires, etc.)
the 12 month warranty will not cover claims related to material desiccation or needle tracking.
Product
Warranty Period
Model 073 - Multi-Modality Breast Biopsy and Sonographic Trainer
12 Months*
©
2014 Computerized Imaging Reference Systems, Inc. All rights reserved.
Specifications subject to change without notice.
Publication: 073 UG 072120
Computerized Imaging Reference Systems, Inc. has
been certified by UL DQS Inc. to (ISO) 13485:2016.
Certificate Registration No.10000905-MP2016.