14
TROUBLESHOOTING
During a Power Outage
If waste is burning when there is a power
outage, you may get smoke and odor on
the outside. The fan will be operated by
the battery, but the heating element will
not start again until you restart the toilet.
When the power comes back on, open
and close the lid to simulate use, then
push Start.
IMPORTANT NOTE:
NEVER USE
THE TOILET DURING A POWER OUTAGE
Faults / Messages
When lights are flashing, you should look for the reason, and fix the problem before using the toilet. You must take immediate
action in the event of any irregularities such as odors, poor incineration or system failures, in order to avoid damage and
unnecessary repair costs.
Noise from the Fan
If the fan starts making noise, try to pull
the toilet off the ventilation pipes and
see if the sound persists. If the sound
persists try to clean the fan. You can
access the fan from the rear wall behind
the exhaust pipe, or you could remove
the back cover for better access. Use a
small brush or similar to clean the fan
housing. If the operation is successful,
reinstall toilet before use. If the fan is
faulty, contact service for replacement.
Odor in the Room
Can be any one of several causes:
1. Failure to use a bowl liner each and
every time or careless use of the
liner.
2. The airflow may be blocked. Inspect
the outlet pipe and chimney cap.
3. Check that the installation has been
performed in accordance with the
installation manual, too much
restriction in the outlet air could
cause back pressure and cause
odor inside.
4. The exhaust pipe may be clogged.
See page 12, Basic Cleaning of the
Catalyst.
5. The catalyst may be clogged. See
page 12 Advanced Cleaning of the
Catalyst.
Odor Outside
Causes may be the same as for in the
room plus:
1. The catalyst is activated from heat.
When the toilet is cold it can take
a few minutes before the catalyst
starts to work.
2. The catalyst may be faulty. Contact
service.
Black Charcoal Residue
The ash remains should be gray. Black
lumps means insufficient incineration
and it may be related to restrictions in
the airflow or insufficient air is being
drawn into the chamber. Check your
installation. Perform maintenance and
when you clean the ash container, make
sure that you don’t leave any residue
that may cause problems.
Emptying Indicator
Your Cinderella Classic will indicate when it is time to empty the ash container, the
yellow and red light will flash alternately
and you will hear 3 short beeps when the toilet lid is opened. See page 10, for further instructions. If not emptied within a short
period of time, the toilet will lock down. At this point the yellow and red lights are constantly lit and and you will hear 3 short
beeps every 10 seconds until the ash container is emptied.
Reset the Toilet System
During cleaning and troubleshooting,
resetting the electronics may sometimes
be helpful. Do this by holding down the
Start button for about 8 seconds, until
you hear a long beep, then release the
button.
WARNING
Unplug toilet before making repairs. Shock hazard present when the toilet is plugged in.
BEN MAY.14.12
JOANN MAY.14.12
JIMMY MAY.14.12
NOTE: COLOR / SPEC.NO.
OVERLAY ARTWORK
A-0649-0001-000B
B
1 1
Cinderella Classic
B
Graphic Change
2012.05.09
Transparent White Led Windows.
Black by sample(PT-PE02)
Green by sample(PT-3429)
WHITE