Cincoze CS-100/M1000 Series, User Manual, Page: 5 / 45

CS - 100/M
1000 Series | User Manual
5
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
CE
The product(s) described in this manual complies with all application European
Union (CE) directives if it has a CE marking. For computer systems to remain
CE compliant, only CE-compliant parts may be used. Maintaining CE
compliance also requires proper cable and cabling techniques.
Product Warranty Statement
Warranty
Cincoze products are warranted by Cincoze Co., Ltd. to be free from defect in materials and
workmanship for 2 years (2 Years for PC Module, 1 Year for Display Module) from the date
of purchase by the original purchaser. During the warranty period, we shall, at our option,
either repair or replace any product that proves to be defective under normal operation.
Defects, malfunctions, or failures of the warranted product caused by damage resulting from
natural disasters (such as by lightening, flood, earthquake, etc.), environmental and
atmospheric disturbances, other external forces such as power line disturbances, plugging
the board in under power, or incorrect cabling, and damage caused by misuse, abuse, and
unauthorized alteration or repair, and the product in question is either software, or an
expendable item (such as a fuse, battery, etc.), are not warranted.
RMA
Before sending your product in, you will need to fill in Cincoze RMA Request Form and
obtain a RMA number from us. Our staff is available at any time to provide you with the most
friendly and immediate service.
◼ RMA Instruction
⚫ Customers must fill in Cincoze Return Merchandise Authorization (RMA)
Request Form and obtain a RMA number prior to returning a defective product
to Cincoze for service.
⚫ Customers must collect all the information about the problems encountered
and note anything abnormal and describe the problems on the “Cincoze
Service Form” for the RMA number apply process.
⚫ Charges may be incurred for certain repairs. Cincoze will charge for repairs to
products whose warranty period has expired. Cincoze will also charge for
repairs to products if the damage resulted from acts of God, environmental or
atmospheric disturbances, or other external forces through misuse, abuse, or