FAQ
Solution
The RUN indicator is off.
Check that the power adapter is plugged into a live AC outlet.
Check the power cable for shorts or breaks.
Check whether the connection between the
LAN/POE
port of the
combiner and the
LAN/POE
port is correct.
The LAN port indicator is
off.
Check whether the connection between the
LAN/POE
port
of the combiner and the
LAN/POE
port is correct.
12.11.
Technical Support
CIG offers technical support 24 hours a day, 7 days a week. Use one of the following
methods to contact CIG technical assistance center:
Hotline: +86 21 6192 1930
Email: [email protected]
13.12.
Contact Information
Hong Kong
25th Floor, Jar dine House, 1 Connaught Place
Hong Kong, PRC
Phone: +852 2827 1778
Shanghai
22F, IliaBuilding
889Yichang Road
Shanghai 200233, China
Phone: +86 21 61921930
Fax: +86 21 6192 1929
USA
Cambridge Industries Group
Techmart Center 5201 Great
