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Our watch care programme
Our watch care programme
Visit our website for more details about
our 60|60 Guarantee and Service and
Repair Programme.
Your watch is constructed from the finest
components and materials available including one
of Switzerland’s finest mechanical movements.
As with all watches of this quality, with the right
care and attention, your new Christopher Ward
watch has the potential to become an heirloom
piece giving further joy to future generations.
It’s for this reason we have created our industry
leading approach to after-sales care, starting
with our famous 60|60 Guarantee which remains
the most comprehensive guarantee in the world
of watchmaking.
60|60 Guarantee
1. 60 Day free returns
Our success depends on you being completely happy with your new
Christopher Ward watch. You have up to 60 days to return your watch,
absolutely free of charge, and receive a replacement or full refund by return –
so long as it has not been worn and is returned in box-perfect condition.
2. 60 Month movement guarantee
Your watch, at its heart, has a top quality precision engineered Swiss
movement – so it’s very unlikely to give you problems with the minimum
amount of care and attention, including a regular service. We recommend
you return your watch to us every 3/4 years for a service, so our expert
technicians can keep your fine timepiece in peak condition.
Servicing and repairs…the Christopher Ward way…
Our innovative approach to servicing and repairing your Christopher Ward
watch means that having your watch serviced or repaired doesn’t mean
months of waiting followed by an exorbitant bill – which is more or less
the experience guaranteed by every other luxury watch brand. We have
developed an easy, quick and affordable expert service and repairs
programme that doesn’t cost the earth and has your watch back where it
belongs – on your wrist – in double-quick time.
