Christie Vive Audio S215 Subwoofer User Manual
15
020-101266-02 Rev. 1 (04-2015)
Troubleshooting
Do not service the speaker. All servicing must be completed by qualified service personnel.
Failure to comply could result in minor or moderate injury.
Problem
Resolution
The speaker does not function
• Verify that the speaker is receiving power from the amplifier.
• Verify that the circuit breaker for the main circuit to the amplifier is open.
• Reset the circuit breaker. If the AC mains breaker continues to open, check
the voltage and amperage of the circuit.
• Verify that the negative and positive speaker wires from the speaker are
correctly connected to the terminals on the amplifier.
The speaker sound is degraded
• Visually inspect the speaker for deterioration or holes.
• Reduce the output level of the source.
• Verify that the negative and positive speaker wires from the speaker are
correctly connected to the terminals on the amplifier.
• Verify that there are no missing screws. Replace all screws that you removed
during installation.
• Have an authorized dealer complete an audio test (for example, pink noise,
frequency sweeps, and content and program material).
There is speaker noise or hiss
• Mute channels, one at a time, to isolate the problem.
• Verify that the cables are in good working condition.
• Reroute audio cables away from AC power and lighting cables.
• Verify correct gain structuring of B Chain and input and output levels of
source devices and amplifiers.
• Check the polarity.
