Christie M Series, Service Manual, Page: 31 / 95

Error message Conditions
Driver Over-Temp Electronics card cage is running
hotter than expected
• Verify that the intake fan #7
and projector exhaust are
unobstructed.
• If the issue is not resolved,
replace the lamp driver.
Driver Voltage Low Unexpected error from the lamp
driver Replace the lamp driver.
Driver Voltage High Voltage going to the lamp is higher
than expected, usually due to a
missing or broken lamp
• Replace the lamp.
• If the issue is not resolved,
replace the lamp driver.
Driver DC Drive Err Unexpected error from the lamp
driver Replace the lamp driver.
Driver Low Input Voltage Unexpected error from the lamp
driver Replace the lamp driver.
Driver Voltage Surge Unexpected error from the lamp
driver Replace the lamp driver.
Driver Thermal Sensor Err Unexpected error from the lamp
driver Replace the lamp driver.
Driver Mismatch Two different lamp drivers are in the
projector Ensure both lamp drivers are of the
same type and revision
E-Shutdown Emergency shutdown has occurred
to protect the projector from
damage Check and resolve the most recent
critical status message shown when
the projector reaches standby.
Eng Config Engine configuration failed Re-install the projector software.
Eng Init Critical engine initialization failure
• Re-install the projector
software.
• Cycle AC power.
• Replace the panel driver.
Eng Install Critical engine installation failure
• Re-install the projector
software.
• Cycle AC power.
• Replace the panel driver.
Eng OpStatu Engine failed operational status
check Replace the panel driver.
Eng Status Engine failed full status check Replace the panel driver.
EngVErr File: <number> Engine firmware or software version
file conflict Re-install the projector software.
Engine Comm Engine communication failure Replace the panel driver.
Troubleshooting
M Series Service Guide 31
020-100551-11 Rev. 1 (01-2019)
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