ChiQ WFL8TOL52W, User Manual

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Troubleshooting
22
Your washing machine could occasionally fail to work. Before contacting the service center, make sure that the
problem cannot be solved easily using the following list
Problem Possible cause / solutions
The machine does not
swtich on
·
The appliance is not plugged into the socket fully, or not enough to make
contact.
·
There is not power to the socket, or the fuse has blown in the mains plug.
The wash cycle does not
start
·
The door is not closed properly.
·
The ON/OFF button has not been pressed.
·
The START/PAUSE button has not been pressed.
·
The water tap has not been turned on to allow water to flow into the
machine.
·
A delayed start has been set.
The machine does not fill
with water or “E02” in the
display
·
The water inlet hose is kinked.
·
The water inlet hose is not connected to the water supply.
·
The water pressure is too low.
·
The water tap has not been turned on to allow water to flow into the
machine.
·
There is no water supply to the house.
·
The inlet valve filter is blocked.
·
The START/PAUSE button has not been pressed.
The machine continuously
fills
with water and
continually drains away or
Water left in the drum or
Stuck on wash
·
The top of the drain hose is too low – It must be fitted at a height between
65 and 100 cm from the floor (see “Installation”).
·
The drain hose is connected incorrectly to the sink trap allowing water to run
into the machine, the drain hose must be positioned higher than the bottom
of the sink to prevent water flowing down the drain hose..
·
The end of the drain hose has been pushed too far down the standpipe, the
“U” bracket should be fitted 100mm from the end of the drain hose.
The machine does not drain
or spin or “E03” in the
display
·
The pump filter is blocked.
·
The drain hose is kinked (see “Installation”).
·
New Installation – The blanking cap or spigot has not been removed if
connected under a sink.
·
The drain hose or sink trap is blocked.
The machine does not spin
·
The Spin Speed is set to “OFF”.
The program takes too long
·
Program times will vary due to water pressure, the incoming water
temperature and if the wash load goes out of balance. This will increase the
program times accordingly (see “The machine wont spin properly” next
page).
The machine vibrates a lot
during the spin cycle
·
The feet have not been adjusted, enabling the machine to rock.
·
New Installation – Either the Transit Bolts including the plastic spacer, or the
Polystyrene Packaging have not been removed when installing the machine.
·
The machine is trapped between cabinets and/or walls.
·
The load is in a slight out of balance condition and machine is spinning, but
at a lower speed.
M-Smart wash cycle does
not activate
·
After switching on the machine a cycle other than M-Smart wash cycle was
activated. Switch the machine off and press the One Touch button.
The machine is noisy
·
There will always be some motor, pump and drum noise during spin.