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Temperature inside the 

refrigerator is too cold. 

 

 

Freezer control incorrectly set. Set back to mid position. 

 

Temperature control is set too cold. Turn the control to a 

warmer setting and allow several hours for the 

temperature to stabilize. 

 

 

Temperature of external 

refrigerator side walls  are 

warm. 

 

 

The exterior refrigerator walls can be as much as 15-20 

degrees warmer than room temperature.  

This is normal while the compressor works to transfer 

heat from inside the refrigerator cabinet to the condenser 

behind the refrigerator side walls. 

 

 

Popping or cracking sound 

when compressor comes on. 

 

 

 

Metal parts undergo expansion and contraction, as in 

hot water pipes. This is normal. Sound will level off or 

disappear as refrigerator continues to run. 

 

Bubbling or gurgling sound, 

like water boiling. 

 

 

Refrigerant (used to cool refrigerator) is circulating 

throughout the system. This is normal operation. 

 

Vibrations. 

 

 

Check the refrigerator is on a level/even surface.   

 

Refrigerator rocks on the floor when it is moved slightly. 

Be sure floor can adequately support refrigerator.   

 

Level the refrigerator by putting wood or metal shims 

under part of the refrigerator. 

 

The refrigerator is touching the wall. Re-level the 

refrigerator and move it from the wall. See “Installation 

Instructions”.

 

 

Moisture forms on inside 

refrigerator walls. 

 

 

Weather is hot and humid, which increases internal rate 

of frost build-up. This is normal. 

 

Door is slightly open. 

 

Door is kept open too long, or is opened too frequently. 

Open the door less often. 

 

The door is not sealed properly. 

 

Moisture forms on outside 

of refrigerator. 

 

 

Door is slightly open, causing cold air from inside the 

refrigerator to meet warm moist air from the outside. 

 

The doors will not close 

properly. 

 

 

The refrigerator is not on a level surface.   

 

The gasket/s may be dirty or not properly maintained. 

Clean the seals and make sure they are dry before 

closing the door/s. 

 

The storage basket and/or shelves are out of position.

 

 

 

 

 

For any enquiries, please call the CHiQ Cusotmer care on: 1300 796 688

 

 

Summary of Contents for CRTM196NW

Page 1: ...USER MANUAL RETRO TOP MOUNT Customer Service 1300 796 688 www chiq com au MODEL CRTM198NB CRTM197NR CRTM196NW ...

Page 2: ...8 Crisper 9 Adjustable Feet 10 Freezer Racks 11 Refrigerator Door Racks IN ACCESSORY BAG USER MANUAL WARRANTY CARD As the manufacturer holds the authority to redesign or modify its products without notice Any modifications or upgrades of our products will result in this refrigerator varying slightly from this manual but the functionality will remain the same to that as set out within this manual ...

Page 3: ...liance for the first time keep all cardboard and plastic packaging out of reach from children Report any notable defects with the appliance to CHiQ or retailer as soon as it is noted Failure to do so can result in a non warranty claim Keep all packaging materials in a safe location until the unit has been installed properly If the supply cord is damaged it must be replaced by the manufacturer its ...

Page 4: ...ce for necessary action and advice The room for installing the appliance must be at least 1 cubic metre per 8 grams of refrigerant The refrigerant quantity contained in this appliance is listed above in grams it is also noted on the Rating Plate of the appliance Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance It is hazardous for anyone other tha...

Page 5: ...lace the refrigerator on a concrete tile floor or waterproof floor is recommended The fridge will produce defrost water or condensation moisture it might cause water damage in some extreme circumstances The front feet can be adjusted to level the appliance properly Adjust the two front feet to keep the refrigerator leveled or elevated Situate the refrigerator away from direct sunlight and sources ...

Page 6: ...perature adjustment cycles in the following manner Mode 3 2 1FAST COOL 5 4 3 FAST COOL The refrigerator temperature is cooled down in a quick manner so as to ensure food nutrition gets not lost and tastes are fresh The Fast Cool function keeps working for a maximum period of 30 hours After that it will automatically exit with the temperature mode restored to that set before the Fast Cool function ...

Page 7: ...r directly in front of the air vent will hinder the cooling efficiency of the appliance as this can affect the airflow Change the thermostat settings in the fridge or freezer compartment allow 6 hours for temperature to stabilize between adjustments Do not keep opening and closing the door which will increase the temperature in the unit Please note different sections of refrigerator compartment ma...

Page 8: ...r odors Use extreme caution in the case of children The unit should not be accessible to child s play Short vacations Leave the refrigerator operating during vacations of less than three weeks Long vacations If the appliance will not be used for several months remove all food and unplug the power cord Clean and dry the interior thoroughly To prevent odour and mold growth leave the door open slight...

Page 9: ...d for the refrigerator to cool down completely pending on operating conditions Freezer is too cold and refrigerator is too warm Change freezer air flow setting to min position The fridge might need a manual defrost due to too much moisture went into the freezer part and blocked the air channel To do so Keep food in a container with ice bag or another fridge if it is available Keep both doors openi...

Page 10: ...ck the refrigerator is on a level even surface Refrigerator rocks on the floor when it is moved slightly Be sure floor can adequately support refrigerator Level the refrigerator by putting wood or metal shims under part of the refrigerator The refrigerator is touching the wall Re level the refrigerator and move it from the wall See Installation Instructions Moisture forms on inside refrigerator wa...

Page 11: ...www chiq com au Changhong Electric Australia P L all rights reserved c Customer Service 1300 796 688 ...

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