
9
SECTION 7: TROUBLESHOOTING GUIDE
NOTE:
Refer to previous sections of this Operator’s Manual for proper assembly and operation instructions.
NOTE:
For repairs beyond the minor adjustments above, contact the Customer Support Department
Trouble
Possible Cause(s)
Corrective Action
Charcoal fails to light
Lack of charcoal lighter fluid.
Adjustable dampers are closed.
Apply charcoal lighter fluid sparingly to help ignite flame.
Open both adjustable dampers to add air into unit.
Spit rod moves around on spit
rod holders
Holder pin not attached to spit rod. Insert holder pin through spit rod and contents to secure in
place.
Spit rod contents (basket or
spikes) aren’t secure on rod
Spit rod clip not attached to spit rod
contents
Insert spit rod clip through holes on spit rod to secure in
place.
Basket contents are loose
Basket cage not properly clamped. Adjust basket cage to tightest possible setting. Make sure
basket clamps are secure within grooves.
Spit rod fails to rotate when
rotary motor is on
Grill temperature continuously
increases or decreases
Adjustable dampers or vents are
open or closed.
Amount of grill charcoal fluctuates.
Adjust dampers and vents to control grill temperature.
Check amount of charcoal; add additional charcoal if
needed for consistent temperature.
Spit rod out of alignment in grill.
Rotary motor not properly inserted
into socket, plugged in, or turned on.
Properly place spit rod on grill so rod gear is engaged with
chain drive.
Insert rotary motor into socket. Plug into outlet and turn
switch on.