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Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9159338) - 2016 - crc - 10/21/15
486
Customer Information
Monday through Friday, 08:00 to
20:00 hours, and Saturdays from
09:00 to 15:00 hours.
All e-mail inquiries to the Customer
Assistance Center (CAC) should be
sent to: [email protected].
Mexico
01-800-466-0811
United States and Canada
1-866-466-8190
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E
:
Download owner manuals and
view vehicle-specific how-to videos.
G
:
View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I
:
View and print dealer-recorded
service records and self-recorded
service records.
D
:
Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r
:
Track your vehicle
’
s warranty
information.
J
:
View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN)
0
477
.
H
:
View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F
:
Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.