Chevrolet Impala 2010, Owner'S Manual, Page: 397 / 422

Services Provided
•
Emergency Fuel Delivery: Delivery of enough fuel
for the vehicle to get to the nearest service station.
•
Lock-Out Service: Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®
. For security
reasons, the driver must present identification
before this service is given.
•
Emergency Tow From a Public Road or
Highway: Tow to the nearest Chevrolet dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given when
the vehicle is stuck in the sand, mud, or snow.
•
Flat Tire Change: Service is provided to change a
flat tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inflated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
•
Battery Jump Start: Service is provided to jump
start a dead battery.
Services Not Included in Roadside
Assistance
•
Impound towing caused by violation of any laws.
•
Legal fines.
•
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
•
Towing or services for vehicles driven on a
non-public road or highway.
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