Black plate (3,1)
Chevrolet Aveo Owner Manual - 2011
Customer Information
13-3
STEP THREE
—
Canadian
Owners:
In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
about 70 days. We believe our
impartial program offers advantages
over courts in most jurisdictions
because it is informal, quick, and
free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer
Communication Centre,
1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
The Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Assistance
Offices
Chevrolet encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Summary of Contents for 2011 Aveo
Page 6: ...Black plate 6 1 Chevrolet Aveo Owner Manual 2011 vi Introduction 2 NOTES ...
Page 8: ...Black plate 2 1 Chevrolet Aveo Owner Manual 2011 1 2 In Brief Instrument Panel ...
Page 32: ...Black plate 26 1 Chevrolet Aveo Owner Manual 2011 1 26 In Brief 2 NOTES ...
Page 50: ...Black plate 18 1 Chevrolet Aveo Owner Manual 2011 2 18 Keys Doors and Windows 2 NOTES ...
Page 112: ...Black plate 2 1 Chevrolet Aveo Owner Manual 2011 4 2 Storage 2 NOTES ...
Page 140: ...Black plate 6 1 Chevrolet Aveo Owner Manual 2011 6 6 Lighting 2 NOTES ...
Page 156: ...Black plate 16 1 Chevrolet Aveo Owner Manual 2011 7 16 Infotainment System 2 NOTES ...
Page 162: ...Black plate 6 1 Chevrolet Aveo Owner Manual 2011 8 6 Climate Controls 2 NOTES ...
Page 302: ...Black plate 4 1 Chevrolet Aveo Owner Manual 2011 12 4 Technical Data 2 NOTES ...