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Chevrolet 2009 Express, Owner'S Manual

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Chevrolet 2009 Express Owner'S Manual Download Page 379

Customer Assistance and Information ...............7-2

Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-5
Customer Assistance for

Text Telephone (TTY) Users .........................7-6

Customer Assistance Offices ............................7-6
GM Mobility Reimbursement Program ................7-7
Roadside Assistance Program ..........................7-8
Scheduling Service Appointments ....................7-10
Courtesy Transportation .................................7-10
Collision Damage Repair ................................7-12

Reporting Safety Defects ................................7-15

Reporting Safety Defects to the

United States Government ..........................7-15

Reporting Safety Defects to the

Canadian Government ................................7-15

Reporting Safety Defects to

General Motors .........................................7-15

Service Publications Ordering Information .........7-16

Vehicle Data Recording and Privacy ................7-17

Event Data Recorders ...................................7-18
OnStar

®

......................................................7-19

Navigation System ........................................7-19
Radio Frequency

Identification (RFID) ...................................7-19

Section 7

Customer Assistance Information

7-1

Summary of Contents for 2009 Express

Page 1: ...em s 3 64 Driving Your Vehicle 4 1 Your Driving the Road and the Vehicle 4 2 Towing 4 24 Service and Appearance Care 5 1 Service 5 3 Fuel 5 5 Checking Things Under the Hood 5 12 All Wheel Drive 5 45 Rear Axle 5 46 Front Axle 5 47 Noise Control System 5 48 Bulb Replacement 5 49 Windshield Wiper Blade Replacement 5 54 Tires 5 55 Appearance Care 5 99 Vehicle Identification 5 106 Electrical System 5 1...

Page 2: ...AMAX Diesel supplement for additional and specific information on this engine Read this manual from beginning to end to learn about the vehicle s features and controls Pictures symbols and words work together to explain vehicle operation Keep this manual in the vehicle for quick reference Canadian Owners A French language copy of this manual can be obtained from your dealer retailer or from Helm I...

Page 3: ... cautions A notice tells about something that can damage the vehicle Notice These mean there is something that could damage your vehicle Many times this damage would not be covered by the vehicle s warranty and it could be costly The notice tells what to do to help avoid the damage There are also warning labels on the vehicle which use the same words CAUTION or Notice Vehicle Symbols The vehicle h...

Page 4: ...em ABS g Audio Steering Wheel Controls or OnStar Brake System Warning Light Charging System I Cruise Control B Engine Coolant Temperature O Exterior Lamps Fog Lamps Fuel Gage Fuses i Headlamp High Low Beam Changer j LATCH System Child Restraints Malfunction Indicator Lamp Oil Pressure Power Remote Vehicle Start Safety Belt Reminders 7 Tire Pressure Monitor _ Tow Haul Mode F Traction Control M Wind...

Page 5: ...Rear Seat Position 1 45 Securing a Child Restraint in the Right Front Seat Position With Passenger Sensing System 1 48 Securing a Child Restraint in the Right Front Seat Position With Airbag On Off Switch 1 52 Airbag System 1 56 Where Are the Airbags 1 58 When Should an Airbag Inflate 1 61 What Makes an Airbag Inflate 1 63 How Does an Airbag Restrain 1 63 What Will You See After an Airbag Inflates...

Page 6: ...tle and confuse you or make you push a pedal when you do not want to Adjust the driver s seat only when the vehicle is not moving If the vehicle has a manual seat it can be moved forward or rearward 1 Lift the bar to unlock the seat 2 Slide the seat to the desired position and release the bar Try to move the seat with your body to be sure the seat is locked in place 1 2 ...

Page 7: ...lining Seatbacks CAUTION You can lose control of the vehicle if you try to adjust a manual driver s seat while the vehicle is moving The sudden movement could startle and confuse you or make you push a pedal when you do not want to Adjust the driver s seat only when the vehicle is not moving CAUTION If either seatback is not locked it could move forward in a sudden stop or crash That could cause i...

Page 8: ...r to lock the seatback in place 3 Push and pull on the seatback to make sure it is locked To return the seatback to an upright position 1 Lift the lever fully without applying pressure to the seatback and the seatback will return to the upright position 2 Push and pull on the seatback to make sure it is locked 1 4 ...

Page 9: ... there not at your pelvic bones This could cause serious internal injuries For proper protection when the vehicle is in motion have the seatback upright Then sit well back in the seat and wear the safety belt properly Do not have a seatback reclined if the vehicle is moving Rear Seats Rear Seat Operation Removing the Rear Seat Disconnect the quick release latch plates for the lap shoulder belts on...

Page 10: ...e R marked on it On a four passenger seat each half of the seat has a set of pins The driver side has a set marked L and the passenger side has a set marked R If the vehicle has floor mats the pins will be located under a flap that has been cut into the mat Three Passenger Seat Shown Three Passenger Seat Shown 1 6 ...

Page 11: ... Replacing the Rear Seats CAUTION A seat that is not locked into place properly can move around in a collision or sudden stop People in the vehicle could be injured Be sure to lock the seat into place properly when installing it CAUTION A safety belt that is improperly routed not properly attached or twisted will not provide the protection needed in a crash The person wearing the belt could be ser...

Page 12: ...he base On a three passenger seat the pin with the black cap marked R must be installed on the passenger side and the pin with the gray cap marked L on the driver side On a four passenger seat the pins marked R must be installed on the half of the seat on the passenger side The pins marked L must be installed on the half of the seat on the driver side 4 Push the pin s marked R down until they are ...

Page 13: ...Repeat this procedure for the other seat base 8 Connect the quick release latch plates for the lap shoulder belts by inserting the latch plates into the buckles attached at the outboard positions of the bench seat Do not twist the belt 9 Check that all locking pins are locked into place before operating the vehicle Three Passenger Seat Shown 1 9 ...

Page 14: ...re more likely to be seriously injured or killed Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts Be sure everyone in your vehicle is in a seat and using a safety belt properly This vehicle has indicators as a reminder to buckle the safety belts See Safety Belt Reminders on page 3 26 for additional information In most states and in all Canadi...

Page 15: ...Why Safety Belts Work When you ride in or on anything you go as fast as it goes Take the simplest vehicle Suppose it is just a seat on wheels Put someone on it 1 11 ...

Page 16: ...Get it up to speed Then stop the vehicle The rider does not stop The person keeps going until stopped by something In a real vehicle it could be the windshield 1 12 ...

Page 17: ...nel or the safety belts With safety belts you slow down as the vehicle does You get more time to stop You stop over more distance and your strongest bones take the forces That is why safety belts make such good sense 1 13 ...

Page 18: ...elts not instead of them Whether or not an airbag is provided all occupants still have to buckle up to get the most protection That is true not only in frontal collisions but especially in side and other collisions Q If I am a good driver and I never drive far from home why should I wear safety belts A You may be an excellent driver but if you are in a crash even one that is not your fault you and...

Page 19: ...out of the vehicle in a crash And they can strike others in the vehicle who are wearing safety belts First before you or your passenger s wear a safety belt there is important information you should know Sit up straight and always keep your feet on the floor in front of you The lap part of the belt should be worn low and snug on the hips just touching the thighs In a crash this applies force to th...

Page 20: ...oo loose It will not give as much protection this way CAUTION You can be seriously hurt if your shoulder belt is too loose In a crash you would move forward too much which could increase injury The shoulder belt should fit snugly against your body 1 16 ...

Page 21: ...otection this way CAUTION You can be seriously hurt if your lap belt is too loose In a crash you could slide under the lap belt and apply force on your abdomen This could cause serious or even fatal injuries The lap belt should be worn low and snug on the hips just touching the thighs 1 17 ...

Page 22: ...can be seriously injured if your belt is buckled in the wrong place like this In a crash the belt would go up over your abdomen The belt forces would be there not on the pelvic bones This could cause serious internal injuries Always buckle your belt into the buckle nearest you 1 18 ...

Page 23: ...ured if your belt goes over an armrest like this The belt would be much too high In a crash you can slide under the belt The belt force would then be applied on the abdomen not on the pelvic bones and that could cause serious or fatal injuries Be sure the belt goes under the armrests 1 19 ...

Page 24: ...shoulder belt under your arm In a crash your body would move too far forward which would increase the chance of head and neck injury Also the belt would apply too much force to the ribs which are not as strong as shoulder bones You could also severely injure internal organs like your liver or spleen The shoulder belt should go over the shoulder and across the chest 1 20 ...

Page 25: ...ash you would not be restrained by the shoulder belt Your body could move too far forward increasing the chance of head and neck injury You might also slide under the lap belt The belt force would then be applied right on the abdomen That could cause serious or fatal injuries The shoulder belt should go over the shoulder and across the chest 1 21 ...

Page 26: ...oss the body CAUTION You can be seriously injured by a twisted belt In a crash you would not have the full width of the belt to spread impact forces If a belt is twisted make it straight so it can work properly or ask your dealer retailer to fix it 1 22 ...

Page 27: ...cross you very quickly If this happens let the belt go back slightly to unlock it Then pull the belt across you more slowly If the shoulder portion of a passenger belt is pulled out all the way the child restraint locking feature may be engaged If this happens let the belt go back all the way and start again 3 Push the latch plate into the buckle until it clicks Pull up on the latch plate to make ...

Page 28: ...utton on the buckle The belt should return to its stowed position Slide the latch plate up the safety belt webbing when the safety belt is not in use The latch plate should rest on the stitching on the safety belt near the guide loop on the side wall Before a door is closed be sure the safety belt is out of the way If a door is slammed against a safety belt damage can occur to both the safety belt...

Page 29: ...the GVWR Gross Vehicle Weight Rating of the vehicle is below 8 500 lb 3 855 kg then the vehicle has safety belt pretensioners for the front outboard occupants See Loading the Vehicle on page 4 19 to locate the certification label which contains the GVWR Although the safety belt pretensioners cannot be seen they are part of the safety belt assembly They can help tighten the safety belts during the ...

Page 30: ...ed on a shoulder belt the comfort guide positions the shoulder belt away from the neck and head There is one guide for each outboard passenger position in the rear seats Here is how to install a comfort guide to the safety belt 1 Locate the guide in a pocket on the side of the seatback 2 Place the guide over the belt and insert the two edges of the belt into the slots of the guide 1 26 ...

Page 31: ... shoulder belt should go over the shoulder and across the chest These parts of the body are best able to take belt restraining forces 4 Buckle position and release the safety belt as described in previously in this section Make sure that the shoulder belt crosses the shoulder To remove and store the comfort guide squeeze the belt edges together so that the safety belt can be removed from the guide...

Page 32: ...egnant women as for anyone the key to making safety belts effective is wearing them properly Safety Belt Extender If the vehicle s safety belt will fasten around you you should use it But if a safety belt is not long enough your dealer retailer will order you an extender When you go in to order it take the heaviest coat you will wear so the extender will be long enough for you To help avoid person...

Page 33: ...Does the shoulder belt rest on the shoulder If yes continue If no try using the rear safety belt comfort guide See Rear Safety Belt Comfort Guides under Lap Shoulder Belt on page 1 23 for more information If the shoulder belt still does not rest on the shoulder then return to the booster seat Does the lap belt fit low and snug on the hips touching the thighs If yes continue If no return to the boo...

Page 34: ...fety Belt Comfort Guides under Lap Shoulder Belt on page 1 23 According to accident statistics children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position In a crash children who are not buckled up can strike other people who are buckled up or can be thrown out of the vehicle Older children need to use safety bel...

Page 35: ...t properly In a crash the child would not be restrained by the shoulder belt The child could move too far forward increasing the chance of head and neck injury The child might also slide under the lap belt The belt force would then be applied right on the abdomen That could cause serious or fatal injuries The shoulder belt should go over the shoulder and across the chest 1 31 ...

Page 36: ...ety belts Airbags plus lap shoulder belts offer protection for adults and older children but not for young children and infants Neither the vehicle s safety belt system nor its airbag system is designed for them Every time infants and young children ride in vehicles they should have the protection provided by appropriate child restraints Children who are not restrained properly can strike other pe...

Page 37: ...cing child restraint in the right front seat Secure a rear facing child CAUTION Continued CAUTION Continued restraint in a rear seat It is also better to secure a forward facing child restraint in a rear seat If you must secure a forward facing child restraint in the right front seat always move the front passenger seat as far back as it will go 1 33 ...

Page 38: ...ve a label saying that it meets federal motor vehicle safety standards The restraint manufacturer s instructions that come with the restraint state the weight and height limitations for a particular child restraint In addition there are many kinds of restraints available for children with special needs CAUTION To reduce the risk of neck and head injury during a crash infants need complete support ...

Page 39: ...ould cause serious or fatal injuries To reduce the risk of serious or fatal injuries during a crash young children should always be secured in appropriate child restraints Child Restraint Systems A rear facing infant seat A provides restraint with the seating surface against the back of the infant The harness system holds the infant in place and in a crash acts to keep the infant positioned in the...

Page 40: ...in the vehicle using the vehicle s safety belt or LATCH system following the instructions that came with that child restraint and the instructions in this manual To help reduce the chance of injury the child restraint must be secured in the vehicle Child restraint systems must be secured in vehicle seats by lap belts or the lap belt portion of a lap shoulder belt or by the LATCH system See Lower A...

Page 41: ...aint Where to Put the Restraint According to accident statistics children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position We recommend that children and child restraints be secured in a rear seat including an infant or a child riding in a rear facing child restraint a child riding in a forward facing child sea...

Page 42: ... though it is turned off CAUTION Continued CAUTION Continued Secure rear facing child restraints in a rear seat even if the airbag is off If you secure a forward facing child restraint in the right front seat always move the front passenger seat as far back as it will go It is better to secure the child restraint in a rear seat When securing a child restraint in a rear seating position study the i...

Page 43: ...t also use either the lower anchors or the safety belts to properly secure the child restraint A child restraint must never be installed using only the top tether strap and anchor In order to use the LATCH system in your vehicle you need a child restraint that has LATCH attachments The child restraint manufacturer will provide you with instructions on how to use the child restraint and its attachm...

Page 44: ...e a top tether are designed for use with or without the top tether being attached Others require the top tether always to be attached In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached Be sure to read and follow the instructions for your child restraint If the child restraint does not have a top tether one can be obtained in kit form f...

Page 45: ...have exposed metal lower anchors located in the crease between the seatback and the seat cushion There are two top tether anchors in the second third and fourth rows To install a child restraint in the rear driver side seating positions use anchor point A To install a child restraint in the rear passenger side seating positions use anchor point B To install a child restraint in the rear center sea...

Page 46: ... children are safer if they are restrained in the rear rather than the front seat See Where to Put the Restraint on page 1 37 for additional information Securing a Child Restraint Designed for the LATCH System CAUTION If a LATCH type child restraint is not attached to anchors the child restraint will not be able to protect the child correctly In a crash the child could be seriously injured or kill...

Page 47: ... installed Notice Do not let the LATCH attachments rub against the vehicle s safety belts This may damage these parts If necessary move buckled safety belts to avoid rubbing the LATCH attachments Do not fold the empty rear seat with a safety belt buckled This could damage the safety belt or the seat Unbuckle and return the safety belt to its stowed position before folding the seat 1 Attach and tig...

Page 48: ...seating positions use anchor point B Never install two top tethers using the same top tether anchor 2 3 Route and tighten the top tether according to your child restraint instructions and the following instructions If the position you are using does not have a headrest or head restraint and you are using a single tether route the tether over the seatback If the position you are using does not have...

Page 49: ...t has the LATCH system see Lower Anchors and Tethers for Children LATCH on page 1 39 for how and where to install the child restraint using LATCH If a child restraint is secured in the vehicle using a safety belt and it uses a top tether see Lower Anchors and Tethers for Children LATCH on page 1 39 for top tether anchor locations Do not secure a child seat in a position without a top tether anchor...

Page 50: ...ne child restraint needs to be installed in the rear seat be sure to read Where to Put the Restraint on page 1 37 1 Put the child restraint on the seat 2 Pick up the latch plate and run the lap and shoulder portions of the vehicle s safety belt through or around the restraint The child restraint instructions will show you how 3 Push the latch plate into the buckle until it clicks Position the rele...

Page 51: ...push down on the child restraint pull the shoulder portion of the belt to tighten the lap portion of the belt and feed the shoulder belt back into the retractor When installing a forward facing child restraint it may be helpful to use your knee to push down on the child restraint as you tighten the belt 1 47 ...

Page 52: ...r frontal airbag under certain conditions See Passenger Sensing System on page 1 68 and Passenger Airbag Status Indicator on page 3 29 for more information including important safety information A label on the sun visor says Never put a rear facing child seat in the front This is because the risk to the rear facing child is so great if the airbag deploys CAUTION A child in a rear facing child rest...

Page 53: ...r locations Do not secure a child seat in a position without a top tether anchor if a national or local law requires that the top tether be anchored or if the instructions that come with the child restraint say that the top strap must be anchored In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached You will be using the lap shoulder belt...

Page 54: ...to the buckle until it clicks Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary 5 Pull the rest of the shoulder belt all the way out of the retractor to set the lock 1 50 ...

Page 55: ...ave a rear seat and the child restraint has a top tether follow the child restraint manufacturer s instructions regarding the use of the top tether See Lower Anchors and Tethers for Children LATCH on page 1 39 for more information 8 Push and pull the child restraint in different directions to be sure it is secure If the airbag is off the off indicator in the passenger airbag status indicator will ...

Page 56: ...can be seriously injured or killed if the right front passenger airbag inflates This is because the back of the rear facing child restraint would be very close to the inflating airbag A child in a forward facing child restraint can be seriously injured or killed if the right front passenger airbag inflates and the passenger seat is in a forward position Even if the airbag switch has turned off the...

Page 57: ...hild seat in a position without a top tether anchor if a national or local law requires that the top tether be anchored or if the instructions that come with the child restraint say that the top strap must be anchored In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached You will be using the lap shoulder belt to secure the child restrain...

Page 58: ...to the buckle until it clicks Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary 5 Pull the rest of the shoulder belt all the way out of the retractor to set the lock 1 54 ...

Page 59: ...r s instructions regarding the use of the top tether See Lower Anchors and Tethers for Children LATCH on page 1 39 for more information 8 Push and pull the child restraint in different directions to be sure it is secure To remove the child restraint unbuckle the vehicle safety belt and let it return to the stowed position If you turned the airbag off with the switch turn on the right front passeng...

Page 60: ...enger position A roof rail airbag for the driver passenger seated directly behind the driver and the third row outboard passenger position passenger van equipped with a sliding or hinged door A roof rail airbag for the right front passenger passenger seated directly behind the right front passenger and the third row outboard passenger position passenger van equipped with a hinged door All of the a...

Page 61: ...restraints to the safety belts Everyone in your vehicle should wear a safety belt properly whether or not there is an airbag for that person CAUTION Airbags inflate with great force faster than the blink of an eye Anyone who is up against or very close to any airbag when it inflates can be seriously injured or killed Do not sit unnecessarily close to the airbag as you would be if you were sitting ...

Page 62: ... the protection that a child restraint system can provide Always secure children properly in your vehicle To read how see Older Children on page 1 29 or Infants and Young Children on page 1 32 There is an airbag readiness light on the instrument panel which shows the airbag symbol The system checks the airbag electrical system for malfunctions The light tells you if there is an electrical problem ...

Page 63: ...panel on the passenger side If the vehicle is a cargo or passenger van with a sliding door and it has a roof rail airbag for the driver and right front passenger position the roof rail airbags are in the ceiling above the side window Driver Side shown Passenger Side similar 1 59 ...

Page 64: ... behind the right front passenger and the third row outboard passenger position CAUTION If something is between an occupant and an airbag the airbag might not inflate properly or it might force the object into that person causing severe injury or even death The path of an inflating airbag must be kept clear Do not put anything between an occupant and an airbag and do not attach or put anything on ...

Page 65: ...ow quickly the vehicle slows down Frontal airbags may inflate at different crash speeds For example If the vehicle hits a stationary object the airbags could inflate at a different crash speed than if the vehicle hits a moving object If the vehicle hits an object that deforms the airbags could inflate at a different crash speed than if the vehicle hits an object that does not deform If the vehicle...

Page 66: ...rontal impact For moderate frontal impacts dual stage airbags inflate at a level less than full deployment For more severe frontal impacts full deployment occurs The vehicle may or may not have roof rail airbags See Airbag System on page 1 56 Roof rail airbags are intended to inflate in moderate to severe side crashes In addition these roof rail airbags are intended to inflate during a rollover Ro...

Page 67: ...evere side collisions even belted occupants can contact the inside of the vehicle Airbags supplement the protection provided by safety belts Frontal airbags distribute the force of the impact more evenly over the occupant s upper body stopping the occupant more gradually Roof rail airbags distribute the force of the impact more evenly over the occupant s upper body Rollover capable roof rail airba...

Page 68: ...he vehicle nor does it prevent people from leaving the vehicle CAUTION When an airbag inflates there may be dust in the air This dust could cause breathing problems for people with a history of asthma or other breathing trouble To avoid this everyone in the vehicle should get out as soon as it is safe to do so If you have breathing problems but cannot get out of the vehicle after an airbag inflate...

Page 69: ...ts The vehicle has a crash sensing and diagnostic module which records information after a crash See Vehicle Data Recording and Privacy on page 7 17 and Event Data Recorders on page 7 18 Let only qualified technicians work on the airbag systems Improper service can mean that an airbag system will not work properly See your dealer retailer for service Airbag Off Switch If the instrument panel has o...

Page 70: ...no space is available in the rear seat s of my vehicle or The child has a medical condition which according to the child s physician makes it necessary for the child to ride in the front seat so that the driver can constantly monitor the child s condition Medical Condition A passenger has a medical condition which according to his or her physician Causes the passenger airbag to pose a special risk...

Page 71: ... stay on to remind you that the airbag is off The right front passenger airbag will remain off until you turn it back on again CAUTION If the airbag readiness light ever comes on and stays on it means that something may be wrong with the airbag system For example the right front passenger airbag could inflate even though the airbag on off switch is turned off To help avoid injury to yourself or ot...

Page 72: ...cle does not have a passenger sensing system See Airbag Off Switch on page 1 65 for more information The passenger airbag status indicator will be visible on the instrument panel when the vehicle is started The words ON and OFF or the symbol for on and off will be visible during the system check When the system check is complete either the word ON or the word OFF or the symbol for on or the symbol...

Page 73: ...injured or killed if the right front passenger airbag inflates This is because the back of the rear facing child restraint would be very close to the CAUTION Continued CAUTION Continued inflating airbag A child in a forward facing child restraint can be seriously injured or killed if the right front passenger airbag inflates and the passenger seat is in a forward position Even if the passenger sen...

Page 74: ...may inflate the right front passenger frontal airbag anytime the system senses that a person of adult size is sitting properly in the right front passenger seat When the passenger sensing system has allowed the airbag to be enabled the on indicator will light and stay lit to remind you that the airbag is active For some children including those in child restraints and for very small adults the pas...

Page 75: ...ild restraint and restarting the vehicle the on indicator is still lit turn the vehicle off Then slightly recline the vehicle seatback and adjust the seat cushion if adjustable to make sure that the vehicle seatback is not pushing the child restraint into the seat cushion 6 Restart the vehicle If the on indicator is still lit secure the child in the child restraint in a rear seat position in the v...

Page 76: ...s allows the system to detect that person and then enable the right front passenger frontal airbag Additional Factors Affecting System Operation Safety belts help keep the passenger in position on the seat during vehicle maneuvers and braking which helps the passenger sensing system maintain the passenger airbag status See Safety Belts and Child Restraints in the Index for additional information a...

Page 77: ...er operation of the passenger sensing system Servicing Your Airbag Equipped Vehicle Airbags affect how the vehicle should be serviced There are parts of the airbag system in several places around the vehicle Your dealer retailer and the service manual have information about servicing the vehicle and the airbag system To purchase a service manual see Service Publications Ordering Information on pag...

Page 78: ...nstalled under or on top of the seat fabric could also interfere with the operation of the passenger sensing system This could either prevent proper deployment of the passenger airbag s or prevent the passenger sensing system from properly turning off the passenger airbag s See Passenger Sensing System on page 1 68 If you have any questions about this you should contact Customer Assistance before ...

Page 79: ... the safety belt reminder light is working See Safety Belt Reminders on page 3 26 for more information Keep safety belts clean and dry See Care of Safety Belts on page 5 102 Airbags The airbag system does not need regularly scheduled maintenance or replacement Make sure the airbag readiness light is working See Airbag Readiness Light on page 3 27 for more information Notice If an airbag covering i...

Page 80: ...ty belt assemblies that were used during any crash may have been stressed or damaged See your dealer retailer to have the safety belt assemblies inspected or replaced If the vehicle has the LATCH system and it was being used during a crash you may need new LATCH system parts New parts and repairs may be necessary even if the safety belt or LATCH system if equipped was not being used at the time of...

Page 81: ...2 16 PASS Key III Electronic Immobilizer 2 17 PASS Key III Electronic Immobilizer Operation 2 17 Starting and Operating Your Vehicle 2 19 New Vehicle Break In 2 19 Ignition Positions 2 19 Retained Accessory Power RAP 2 20 Starting the Engine 2 20 Fast Idle System 2 22 Engine Coolant Heater 2 23 Automatic Transmission Operation 2 24 Tow Haul Mode 2 27 Parking Brake 2 28 Shifting Into Park 2 29 Shif...

Page 82: ...caught in the path of a closing window Do not leave the keys in a vehicle with children The key can be used for the ignition and all door locks The key has a bar coded key tag that the dealer retailer or qualified locksmith can use to make new keys Store this information in a safe place not in your vehicle Notice If you ever lock your keys in the vehicle you may have to damage the vehicle to get i...

Page 83: ... not cause interference 2 This device must accept any interference received including interference that may cause undesired operation of the device Changes or modifications to this system by other than an authorized service facility could void authorization to use this equipment If there is a decrease in the RKE operating range try this Check the distance The transmitter may be too far from the ve...

Page 84: ...r If W is pressed again within five seconds all remaining doors unlock The interior lamps come on and stay on for 20 seconds or until the ignition is turned on If enabled through the DIC the parking lamps flash twice to indicate unlocking has occurred See DIC Vehicle Customization on page 3 57 for additional information j Cargo Door Press to unlock only the cargo doors L Vehicle Locator Panic Alar...

Page 85: ...3 41 for instructions on how to match RKE transmitters to your vehicle Battery Replacement Replace the battery if the REPLACE BATTERY IN REMOTE KEY message displays in the DIC See REPLACE BATTERY IN REMOTE KEY under DIC Warnings and Messages on page 3 48 for additional information Notice When replacing the battery do not touch any of the circuitry on the transmitter Static from your body could dam...

Page 86: ...children who get into unlocked vehicles may be unable to get out A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke Always lock the vehicle whenever leaving it Outsiders can easily enter through an unlocked door when you slow down or stop your vehicle Locking your doors can help prevent this from happening To lock the door from the inside slide...

Page 87: ...e RKE transmitter twice will override the delayed locking feature and immediately lock all the doors This feature will not operate if the key is in the ignition This feature can be programmed using the Driver Information Center DIC See DELAY DOOR LOCK under DIC Vehicle Customization on page 3 57 Programmable Automatic Door Locks The vehicle is programmed so that when the doors are closed the ignit...

Page 88: ...more information on programming see DIC Vehicle Customization on page 3 57 Rear Door Security Locks Security locks are located on the front portion of the 60 40 side swing out door or the side sliding door For the 60 40 side swing out door move the button to the right for the driver side door or to the left for the passenger side door to engage the security feature Move the button to the left for ...

Page 89: ...ssed when either the driver passenger or rear door is open all the doors will lock and then the driver door will unlock This feature does not include the side cargo door Sliding Side Door To open the sliding side door from the outside pull the handle toward the rear of the vehicle and slide the door open To close the sliding side door from the outside use the handle to slide the door toward the fr...

Page 90: ...rear of the vehicle To close the sliding side door from the inside grasp the handle and slide the door toward the front of the vehicle Make sure the door is completely closed before driving away 60 40 Swing Out Side Door To open the front portion of a 60 40 door from the outside pull out on the handle and open the door 2 10 ...

Page 91: ...lose the 60 40 side doors close the rear door first Then close the front door Check to make sure that both doors are completely closed The front side swing out door has a check strap assembly in the door frame to keep the door from opening beyond 90 degrees To open the door beyond 90 degrees close the door partially pull the check strap toward you and then open the door When the door is closed the...

Page 92: ...to get out A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke Always lock the vehicle whenever leaving it Outsiders can easily enter through an unlocked door when you slow down or stop your vehicle Locking your doors can help prevent this from happening To open the rear doors from the outside pull the handle toward you to open the passenger sid...

Page 93: ...le with the windows closed is dangerous They can be overcome by the extreme heat and suffer permanent injuries or even death from heat stroke Never leave a child a helpless adult or a pet alone in a vehicle especially with the windows closed in warm or hot weather 2 13 ...

Page 94: ...of the windows If the vehicle has power windows the controls are located on each of the side doors The driver door has a switch for the passenger window also The power windows will work when the ignition has been turned to ON RUN or ACC ACCESSORY or when Retained Accessory Power RAP is active See Retained Accessory Power RAP on page 2 20 Press the switch to lower the window Pull up on the front ed...

Page 95: ... latch to lock the window into place To close the window pull the latch toward you and push down on the latch to lock it The vehicle also has rear swing out windows The rear swing out windows work the same way as the side swing out window but the latch is located at the bottom edge of the window Side Swing Out Window Rear Swing Out Windows 2 15 ...

Page 96: ...ed glass location based on vehicle model and options Vehicle Configuration ETG Locations Eight Seat Passenger Vans Sliding door forward window Twelve and Fifteen Seat Passenger Vans Sliding door forward window and rear most side windows Long Wheelbase Cargo Vans Rear most side windows Sun Visors To block out glare swing down the sun visors You can also swing them to the side Visor Vanity Mirror Th...

Page 97: ...than an authorized service facility could void authorization to use this equipment PASS Key III uses a radio frequency transponder in the key that matches a decoder in the vehicle PASS Key III Electronic Immobilizer Operation Your vehicle is equipped with the PASS Key III Personalized Automotive Security System theft deterrent system PASS Key III is a passive theft deterrent system The system is a...

Page 98: ... can service PASS Key III to have keys made and programmed to the system See your dealer retailer or a locksmith who can service PASS Key III to get a new key blank that is cut exactly as the ignition key that operates the system To program the new key 1 Verify the new key has 1 stamped on it 2 Insert the original already programmed key into the ignition lock cylinder and start the engine If the e...

Page 99: ...is breaking in guideline every time you get new brake linings Do not tow a trailer during break in See Towing a Trailer on page 4 27 for the trailer towing capabilities of the vehicle and more information Following break in engine speed and load can be gradually increased Ignition Positions The ignition switch has four different positions To shift out of P Park the ignition must be in ON RUN and t...

Page 100: ...ne will sound when the driver door is opened the ignition is in ACC ACCESSORY or LOCK OFF and the key is in the ignition Retained Accessory Power RAP These vehicle accessories can be used for up to 10 minutes after the engine is turned off Audio System Power Windows if equipped These features will work when the ignition key is in ON RUN or ACC ACCESSORY Once the key is turned from ON RUN to LOCK O...

Page 101: ...turning the key to the START position immediately after cranking has ended can overheat and damage the cranking motor and drain the battery Wait at least 15 seconds between each try to let the cranking motor cool down 2 If the engine does not start after 5 10 seconds especially in very cold weather below 0 F or 18 C it could be flooded with too much gasoline Try pushing the accelerator pedal all t...

Page 102: ...e press and release the Cruise Control On Off button and ensure that the LED is lit For the preset Fast Idle press and release the cruise set switch This will set the preset fast idle speed For the variable fast idle press and hold the accelerator at the desired RPM then press and release the cruise control cruise set switch to set the desired idle speed When the fast idle is active the Driver Inf...

Page 103: ... located on the driver side of the engine compartment and is attached to the hose for the power steering reservoir 3 Plug it into a normal grounded 110 volt AC outlet CAUTION Plugging the cord into an ungrounded outlet could cause an electrical shock Also the wrong kind of extension cord could overheat and cause a fire You could be seriously injured Plug the cord into a properly grounded three pro...

Page 104: ...ngine is running unless you have to If you have left the engine running the vehicle can move suddenly You or others could be injured To be sure the vehicle will not move even when you are on fairly level ground always set the parking brake and move the shift lever to P Park See Shifting Into Park on page 2 29 If you are pulling a trailer see Towing a Trailer on page 4 27 Make sure the shift lever ...

Page 105: ...hicle is Stuck in Sand Mud Ice or Snow on page 4 18 N Neutral In this position the engine does not connect with the wheels To restart the engine when the vehicle is already moving use N Neutral only Also use N Neutral when the vehicle is being towed CAUTION Shifting into a drive gear while the engine is running at high speed is dangerous Unless your foot is firmly on the brake pedal the vehicle co...

Page 106: ...eat build up and extend the life of the transmission 2 Second This position reduces vehicle speed even more than 3 Third without using the brakes You can use 2 Second on hills It can help control vehicle speed as you go down steep mountain roads but then you would also want to use the brakes off and on You may use this feature for reducing torque to the rear wheels when you are trying to start the...

Page 107: ...requiring less throttle pedal activity Press this button located to the right of the steering wheel on the instrument panel to turn tow haul mode on and off While activated the indicator light on the instrument panel will be on Tow haul mode will turn off automatically when the ignition is turned off See Tow Haul Mode Light on page 3 40 Tow haul is most effective when the vehicle and trailer combi...

Page 108: ...ake pedal with the parking brake symbol to release the parking brake If the ignition is on when the parking brake is released the brake system warning light will go off Notice Driving with the parking brake on can overheat the brake system and cause premature wear or damage to brake system parts Verify that the parking brake is fully released and the brake warning light is off before driving If yo...

Page 109: ... it with you If you can leave the vehicle with the ignition key in your hand the vehicle is in P Park Leaving the Vehicle With the Engine Running CAUTION It can be dangerous to leave the vehicle with the engine running The vehicle could move suddenly if the shift lever is not fully in P Park with the parking brake firmly set And if you leave the vehicle with the engine running it could overheat an...

Page 110: ... before you can shift from P Park when the ignition is in ON RUN See Automatic Transmission Operation on page 2 24 The shift lock control system is designed to do the following Prevent the ignition key from being removed unless the shift lever is in P Park Prevent movement of the shift lever out of P Park unless the ignition is in ON RUN and the regular brake pedal is applied The shift lock contro...

Page 111: ... a fuel operated heater see Fuel Operated Heater FOH in the diesel engine supplement CAUTION Continued CAUTION Continued You might have exhaust coming in if The exhaust system sounds strange or different Your vehicle gets rusty underneath Your vehicle was damaged in a collision Your vehicle was damaged when driving over high points on the road or over road debris Repairs were not done correctly Yo...

Page 112: ...haust on page 2 31 CAUTION It can be dangerous to get out of the vehicle if the automatic transmission shift lever is not fully in P Park with the parking brake firmly set The vehicle can roll Do not leave the vehicle when the engine is running unless you have to If you have left the engine running the vehicle can move suddenly You or others could be injured To be sure the vehicle will not move ev...

Page 113: ...an see a little of the side of your vehicle and have a clear view of objects behind you The mirrors can be manually folded in or out On the lower portion of each mirror is an auxiliary convex mirror A convex mirror s surface is curved so you can see more from the driver seat The auxiliary convex mirrors can be adjusted manually by pressing the mirror Outside Towing Mirrors Vehicles with towing mir...

Page 114: ...ing the knob in the desired direction The auxiliary convex mirrors can only be adjusted manually Outside Convex Mirror CAUTION A convex mirror can make things like other vehicles look farther away than they really are If you cut too sharply into the right lane you could hit a vehicle on the right Check the inside mirror or glance over your shoulder before changing lanes The passenger side mirror i...

Page 115: ...Rear Window Defogger under Climate Control System on page 3 18 for more information Storage Areas Your vehicle may have a front storage compartment It is located at the center of the instrument panel extension by the floor To open the compartment pull up on the latch The compartment will open automatically Storage compartments may also be included on the inside of each front door 2 35 ...

Page 116: ... NOTES 2 36 ...

Page 117: ...tlet s 3 17 Ashtray s and Cigarette Lighter 3 18 Climate Controls 3 18 Climate Control System 3 18 Outlet Adjustment 3 20 Rear Heating System 3 21 Rear Air Conditioning and Heating System 3 22 Warning Lights Gages and Indicators 3 23 Instrument Panel Cluster 3 24 Speedometer and Odometer 3 25 Trip Odometer 3 25 Safety Belt Reminders 3 26 Airbag Readiness Light 3 27 Airbag Off Light 3 28 Passenger ...

Page 118: ... DIC Operation and Displays 3 41 DIC Compass 3 46 DIC Warnings and Messages 3 48 DIC Vehicle Customization 3 57 Audio System s 3 64 Setting the Clock 3 65 Radio s 3 67 Using an MP3 3 78 Theft Deterrent Feature 3 82 Audio Steering Wheel Controls 3 83 Radio Reception 3 84 Fixed Mast Antenna 3 84 Section 3 Instrument Panel 3 2 ...

Page 119: ... NOTES 3 3 ...

Page 120: ...Instrument Panel Overview 3 4 ...

Page 121: ...12 J Instrument Panel Brightness on page 3 15 K Cruise Control on page 3 9 Fast Idle System If Equipped See Duramax Diesel Manual for more information L Tilt Wheel on page 3 6 M Horn on page 3 6 N Audio Steering Wheel Controls on page 3 83 O Tow Haul Mode Button See Tow Haul Mode under Towing a Trailer on page 4 27 P Accessory Power Outlet s on page 3 17 and Ashtray s and Cigarette Lighter on page...

Page 122: ... hazard warning flashers are on the vehicle s turn signals will not work Horn Press the horn symbol in the middle of the steering wheel to sound the horn Tilt Wheel For vehicles with a tilt wheel it lets the steering wheel position be adjusted The lever is located on the left side of the steering column Pull the lever to move the steering wheel up or down then release the lever to lock the wheel i...

Page 123: ...the tow haul mode is active it flashes six times Holding the turn signal lever for more than one second causes the turn signals to flash continually until the lever is released The lever returns to its starting position when released If after signaling a turn or lane change the arrow flashes rapidly or does not come on a signal bulb may be burned out Have the bulbs replaced If the bulb is not burn...

Page 124: ... side of the steering wheel Turn the band with N on it to the following positions 8 Mist For a single wiping cycle hold the band on mist until the wipers start then let go The wipers will stop after one wipe If more wipes are needed hold the band on mist longer 6 Delay Turn the band to adjust the delay time between wipes The closer to the top of the lever the shorter the delay d Low Speed For stea...

Page 125: ...control on winding roads or in heavy traffic Cruise control can be dangerous on slippery roads On such roads fast changes in tire traction can cause excessive wheel slip and you could lose control Do not use cruise control on slippery roads With cruise control a speed of about 25 mph 40 km h or more can be maintained without keeping your foot on the accelerator Cruise control does not work at spee...

Page 126: ...om memory Setting Cruise Control Cruise control will not work if the parking brake is set or if the master cylinder brake fluid level is low The cruise control light on the instrument panel cluster comes on after the cruise control has been set to the desired speed CAUTION If you leave your cruise control on when you are not using cruise you might hit a button and go into cruise when you do not wa...

Page 127: ...d then release it To increase vehicle speed in small increments press the RES button Each time this is done the vehicle goes about 1 mph 1 6 km h faster Reducing Speed While Using Cruise Control To reduce the vehicle speed while using cruise control Press and hold the SET button on the steering wheel until the desired lower speed is reached then release it To slow down in very small amounts press ...

Page 128: ...to end cruise control Step lightly on the brake pedal Press the button on the steering wheel Press the I button on the steering wheel Erasing Speed Memory The cruise control set speed memory is erased when the cruise control or the ignition is turned off Exterior Lamps The exterior lamps control is located on the instrument panel to the left of the steering wheel It controls the following systems ...

Page 129: ...he headlamps are turned on while the vehicle is off the headlamps will continue to stay on To prevent the battery from being drained turn the control to the 9 position A warning chime sounds if the driver door is opened while the ignition switch is off and the headlamps are on To change the headlamps from low beam to high beam push the turn signal multifunction lever toward the instrument panel He...

Page 130: ...k enough outside and the headlamp switch is in AUTO the automatic headlamp system turns on the headlamps along with the taillamps sidemarker parking lamps roof marker lamps and the instrument panel lights The radio lights will also be dim To turn off the automatic headlamp system turn the exterior lamps switch to the off position and then release For vehicles first sold in Canada the transmission ...

Page 131: ...orks if the headlamps or parking lamps are on To turn on the dome lamps with the vehicle doors closed turn the knob all the way clockwise Dome Lamps The dome lamps come on when any door is opened They turn off after all the doors are closed The dome lamps can also be turned on by turning the instrument panel brightness knob located on the instrument panel to the left of the steering column clockwi...

Page 132: ...e discharged at idle if the electrical loads are very high This is true for all vehicles This is because the generator alternator may not be spinning fast enough at idle to produce all the power that is needed for very high electrical loads A high electrical load occurs when several of the following are on such as headlamps high beams fog lamps rear window defogger climate control fan at high spee...

Page 133: ...ld result in blown vehicle or adapter fuses If you experience a problem see your dealer retailer for additional information on the accessory power plugs Notice Adding any electrical equipment to the vehicle can damage it or keep other components from working as they should The repairs would not be covered by the vehicle warranty Do not use equipment exceeding maximum amperage rating of 20 amperes ...

Page 134: ... is ready for use it will pop back out by itself Do not use the lighter to plug in accessory devices Use the power outlets provided Notice Holding a cigarette lighter in while it is heating does not let the lighter back away from the heating element when it is hot Damage from overheating can occur to the lighter or heating element or a fuse could be blown Do not hold a cigarette lighter in while i...

Page 135: ...etting to dehumidify the air 1 Defrost This mode clears the windshield of fog or frost more quickly Air is directed to the windshield with some to the floor outlets and front side windows The air conditioning compressor might turn on in this setting to dehumidify the air Do not drive the vehicle until all the windows are clear A Fan Control B Temperature Control C Air Delivery Mode Control D Rear ...

Page 136: ...tice Do not use a razor blade or sharp object to clear the inside rear window Do not adhere anything to the defogger grid lines in the rear glass These actions may damage the rear defogger Repairs would not be covered by your warranty Outlet Adjustment Use the outlets located near the center and on the sides of the instrument panel to change the direction of airflow Operation Tips Clear away any i...

Page 137: ...s system is located in the switchbank below the audio system 9 Fan Turn the thumbwheel up or down to increase or decrease the amount of heated air sent to the rear seating area Q High This position supplies the most amount of heat to the rear seating area c Medium This position supplies half the amount of heat to the rear seating area R Low This position supplies the least amount of heat to the re...

Page 138: ...ode Control C Temperature Control If the vehicle has a 135 inch 343 cm wheelbase a rear control panel for this system is located in the second row behind the driver in the rear of the vehicle The temperature air delivery mode and the fan speed can be adjusted for the rear seating area by a rear seat passenger AUX Auxiliary Turn the fan knob on the front climate control panel to AUX to let rear sea...

Page 139: ...the vehicle can circulate effectively For information on how to use the main climate control system see Climate Control System on page 3 18 For information on ventilation see Outlet Adjustment on page 3 20 Warning Lights Gages and Indicators Warning lights and gages can signal that something is wrong before it becomes serious enough to cause an expensive repair or replacement Paying attention to t...

Page 140: ...hicle is running It shows how fast the vehicle is going how much fuel is being used and many other things needed to drive safely and economically If the vehicle has the DURAMAX Diesel engine see the DURAMAX Diesel manual for more information United States version shown Canada similar 3 24 ...

Page 141: ...meter If that is not possible then it must be set at zero and a label must be put on the driver door to show the old mileage reading when the new odometer was installed Trip Odometer The trip odometer can show how far the vehicle has been driven since the trip odometer was last set to zero Press the Trip Fuel button on the Driver Information Center DIC switch to display the trip odometer and the r...

Page 142: ...eral seconds to remind the front passenger to buckle their safety belt This only occurs if the passenger airbag is enabled See Passenger Sensing System on page 1 68 for more information The passenger safety belt light located on the instrument panel comes on and stays on for several seconds and then flashes for several more This chime and light are repeated if the passenger remains unbuckled and t...

Page 143: ...shes for a few seconds when the engine is started If the light does not come on then have it fixed immediately CAUTION If the airbag readiness light stays on after the vehicle is started or comes on while driving it means the airbag system might not be working properly The airbags in the vehicle might not inflate in a crash or they could even inflate without a crash To help avoid injury have the v...

Page 144: ...n including important safety information CAUTION If the right front passenger s airbag is turned off for a person who is not in a risk group identified by the national government that person will not have the extra protection of an airbag In a crash the airbag will not be able to inflate and help protect the person sitting there Do not turn off the passenger s airbag unless the person sitting ther...

Page 145: ... Airbag Off Switch on page 1 65 for more information including important safety information Passenger Airbag Status Indicator If the vehicle has a passenger sensing system the instrument panel will have a passenger airbag status indicator See Passenger Sensing System on page 1 68 for important safety information The instrument panel has a passenger airbag status indicator When the vehicle is start...

Page 146: ...e the vehicle serviced right away See Airbag Readiness Light on page 3 27 for more information including important safety information Charging System Light This light comes on briefly when the ignition key is turned to START but the engine is not running as a check to show it is working If it does not have the vehicle serviced by your dealer retailer The light should go out once the engine starts ...

Page 147: ...igher engine speeds allow the charging system to create maximum power The vehicle can be only driven for a short time with the reading in either warning zone If it must be driven turn off all unnecessary accessories Readings in either warning zone indicate a possible problem in the electrical system Have the vehicle serviced as soon as possible Brake System Warning Light The vehicle s hydraulic br...

Page 148: ...efully stopped have the vehicle towed for service Antilock Brake System ABS Warning Light For vehicles with the Antilock Brake System ABS this light comes on briefly when the engine is started If it does not have the vehicle serviced by your dealer retailer If the system is working normally the indicator light then goes off If the ABS light stays on turn the ignition off If the light comes on whil...

Page 149: ... to be taken in for service Engine Coolant Temperature Gage This gage shows the engine coolant temperature It also provides an indicator of how hard the vehicle is working During a majority of the operation the gage will read 210 F 100 C or less If the vehicle is pulling a load or going up hills it is normal for the temperature to fluctuate and approach the 250 F 122 C mark If the gage reaches the...

Page 150: ...the Light Flashes First and Then is On Steady This indicates that there could be a problem with the Tire Pressure Monitor System The light flashes for about a minute and stays on steady for the remainder of the ignition cycle This sequence repeats with every ignition cycle See Tire Pressure Monitor System on page 5 66 for more information Malfunction Indicator Lamp Check Engine Light A computer sy...

Page 151: ...a TPC can affect the vehicle s emission controls and can cause this light to come on Modifications to these systems could lead to costly repairs not covered by the vehicle warranty This could also result in a failure to pass a required Emission Inspection Maintenance test See Accessories and Modifications on page 5 3 This light comes on during a malfunction in one of two ways Light Flashing A misf...

Page 152: ...ally corrected when the electrical system dries out A few driving trips should turn the light off Make sure to fuel the vehicle with quality fuel Poor fuel quality causes the engine not to run as efficiently as designed and can cause stalling after start up stalling when the vehicle is changed into gear misfiring hesitation on acceleration or stumbling on acceleration These conditions might go awa...

Page 153: ...by the system The vehicle would be considered not ready for inspection This can happen if the battery has recently been replaced or if the battery has run down The diagnostic system is designed to evaluate critical emission control systems during normal driving This can take several days of routine driving If this has been done and the vehicle still does not pass the inspection for lack of OBD II ...

Page 154: ...aintenance can damage the engine The repairs would not be covered by the vehicle warranty Always follow the maintenance schedule in this manual for changing engine oil Oil Pressure Light CAUTION Do not keep driving if the oil pressure is low The engine can become so hot that it catches fire Someone could be burned Check the oil as soon as possible and have the vehicle serviced Notice Lack of prope...

Page 155: ...have some other system problem Security Light For information regarding this light and the vehicle s security system see PASS Key III Electronic Immobilizer Operation on page 2 17 Cruise Control Light The cruise control light comes on whenever the cruise control is set The light goes out when the cruise control is turned off See Cruise Control on page 3 9 for more information Highbeam On Light Thi...

Page 156: ...ions customers might experience with the fuel gage None of these indicate a problem with the fuel gage At the gas station the fuel pump shuts off before the gage reads full It takes a little more or less fuel to fill up than the fuel gage indicated For example the gage may have indicated the tank was half full but it actually took a little more or less than half the tank s capacity to fill the tan...

Page 157: ... the top right corner of the DIC display The outside air temperature automatically appears in the bottom right corner of the DIC display If there is a problem with the system that controls the temperature display the numbers will be replaced with dashes If this occurs have the vehicle serviced by your dealer retailer The DIC also allows some features to be customized See DIC Vehicle Customization ...

Page 158: ...ys This display shows the current distance traveled in either miles mi or kilometers km since the last reset for each trip odometer Both trip odometers can be used at the same time Each trip odometer can be reset to zero separately by pressing the set reset button while the desired trip odometer is displayed The trip odometer has a feature called the retro active reset This can be used to set the ...

Page 159: ...message will be displayed See FUEL LEVEL LOW under DIC Warnings and Messages on page 3 48 for more information Average Economy Press the trip fuel button until AVG ECONOMY displays This display shows the approximate average miles per gallon mpg or liters per 100 kilometers L 100 km This number is calculated based on the number of mpg L 100 km recorded since the last time this menu item was reset T...

Page 160: ...OIL LIFE REMAINING displays This display shows an estimate of the oil s remaining useful life If you see 99 OIL LIFE REMAINING on the display that means 99 of the current oil life remains The engine oil life system will alert you to change the oil on a schedule consistent with your driving conditions When the remaining oil life is low the CHANGE ENGINE OIL SOON message will appear on the display S...

Page 161: ... 48 for more information If the tire pressure display shows dashes instead of a value there may be a problem with your vehicle If this consistently occurs see your dealer retailer for service Engine Hours Press the vehicle information button until ENGINE HOURS displays This display shows the total number of hours the engine has run Relearn Tire Positions Your vehicle may have this display To acces...

Page 162: ...itters at this time repeat Step 3 Each vehicle can have a maximum of four transmitters matched to it 5 To exit the programming mode you must cycle the key to LOCK OFF Blank Display This display shows no information DIC Compass Your vehicle may have a compass in the Driver Information Center DIC Compass Zone Your dealer retailer will set the correct zone for your location Under certain circumstance...

Page 163: ...ollowing Compass Calibration The compass can be manually calibrated Only calibrate the compass in a magnetically clean and safe location such as an open parking lot where driving the vehicle in circles is not a danger It is suggested to calibrate away from tall buildings utility wires manhole covers or other industrial structures if possible If CAL should ever appear in the DIC display the compass...

Page 164: ... return to PRESS V TO CALIBRATE COMPASS DIC Warnings and Messages Messages are displayed on the DIC to notify the driver that the status of the vehicle has changed and that some action may be needed by the driver to correct the condition Multiple messages may appear one after another Some messages may not require immediate action but you can press any of the DIC buttons on the instrument panel to ...

Page 165: ...u change the engine oil be sure to reset the CHANGE ENGINE OIL SOON message See Engine Oil Life System on page 5 18 for information on how to reset the message See Engine Oil on page 5 15 and Scheduled Maintenance on page 6 4 for more information CHECK TIRE PRESSURE If your vehicle has the Tire Pressure Monitor System TPMS this message displays when the pressure in one or more of the vehicle s tir...

Page 166: ...to appear have the system repaired by your dealer retailer as soon as possible to avoid damage to the engine ENGINE OIL LOW ADD OIL If your vehicle has an oil level sensor this message displays if the oil level in the vehicle is low Check the oil level and correct it as necessary You may need to let the vehicle cool or warm up and cycle the ignition to be sure this message clears See Engine Oil on...

Page 167: ... Reduced engine power can affect the vehicle s ability to accelerate If this message is on but there is no reduction in performance proceed to your destination The performance may be reduced the next time the vehicle is driven The vehicle may be driven at a reduced speed while this message is on but acceleration and speed may be reduced Anytime this message stays on the vehicle should be taken to ...

Page 168: ...ve gear Stop and turn off the vehicle check the door for obstructions and close the door again Check to see if the message still appears on the DIC REMOTE KEY LEARNING ACTIVE This message displays while you are matching a Remote Keyless Entry RKE transmitter to your vehicle See Matching Transmitter s to Your Vehicle under Remote Keyless Entry RKE System Operation on page 2 4 and DIC Operation and ...

Page 169: ...ccessories Have the electrical system checked as soon as possible See your dealer retailer SERVICE BRAKE SYSTEM This message displays along with the brake system warning light if there is a problem with the brake system See Brake System Warning Light on page 3 31 If this message appears stop as soon as possible and turn off the vehicle Restart the vehicle and check for the message on the DIC displ...

Page 170: ...our dealer retailer SERVICE TRACTION CONTROL If your vehicle has StabiliTrak this message displays when there is a problem with the Traction Control System TCS When this message displays the system will not limit wheel spin Adjust your driving accordingly See your dealer retailer for service See StabiliTrak System on page 4 6 for more information SERVICE TRANSMISSION This message displays when the...

Page 171: ...f StabiliTrak activates continuously for an extended period of time The message also displays if the brake system warning light is on See Brake System Warning Light on page 3 31 The message could display if the stability system takes longer than usual to complete its diagnostic checks due to driving conditions The message displays if an engine or vehicle related problem has been detected and the v...

Page 172: ...ssure on page 5 64 for more information TRACTION CONTROL OFF If your vehicle has StabiliTrak this message displays when the Traction Control System TCS is turned off Adjust your driving accordingly See StabiliTrak System on page 4 6 for more information TRANSMISSION HOT IDLE ENGINE Notice If you drive your vehicle while the transmission fluid is overheating and the transmission temperature warning...

Page 173: ...n changed from their default state since then The customization preferences are automatically recalled To change customization preferences use the following procedure Entering the Feature Settings Menu 1 Turn the ignition on and place the vehicle in P Park To avoid excessive drain on the battery it is recommended that the headlamps are turned off 2 Press the customization button to enter the featu...

Page 174: ...isplayed on the DIC A beep will sound once a language has been selected AUTO DOOR LOCK This feature allows you to select when the vehicle s doors will automatically lock See Programmable Automatic Door Locks on page 2 7 for more information Press the customization button until AUTO DOOR LOCK appears on the DIC display Press the set reset button once to access the settings for this feature Then pre...

Page 175: ...ALL IN PARK default All of the doors will unlock when the vehicle is shifted into P Park NO CHANGE No change will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed on the DIC REMOTE DOOR LOCK This feature allows you to select the type of feedback you will receive when locking the vehicle with the Remote Key...

Page 176: ...Entry RKE transmitter You will not receive feedback when unlocking the vehicle with the RKE transmitter if the doors are open See Remote Keyless Entry RKE System Operation on page 2 4 for more information Press the customization button until REMOTE DOOR UNLOCK appears on the DIC display Press the set reset button once to access the settings for this feature Then press the customization button to s...

Page 177: ...doors ON default The doors will not lock until five seconds after the last door is closed NO CHANGE No change will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed on the DIC EXIT LIGHTING This feature allows you to select the amount of time you want the exterior lamps to remain on when it is dark enough o...

Page 178: ...ssed or the vehicle is no longer off See Remote Keyless Entry RKE System Operation on page 2 4 for more information NO CHANGE No change will be made to this feature The current setting will remain To select a setting press the set reset button while the desired setting is displayed on the DIC CHIME VOLUME This feature allows you to select the volume level of the chime Press the customization butto...

Page 179: ...ing press the set reset button while the desired setting is displayed on the DIC EXIT FEATURE SETTINGS This feature allows you to exit the feature settings menu Press the customization button until FEATURE SETTINGS PRESS V TO EXIT appears in the DIC display Press the set reset button once to exit the menu If you do not exit pressing the customization button again will return you to the beginning o...

Page 180: ...adjustments and preset radio stations For more information see Defensive Driving on page 4 2 Notice Contact your dealer retailer before adding any equipment Adding audio or communication equipment could interfere with the operation of the vehicle s engine radio or other systems and could damage them Follow federal rules covering mobile radio and telephone equipment Notice The chime signals related...

Page 181: ...select the default time settings 3 Press H again until the clock display stops flashing to set the currently displayed time otherwise the flashing stops after five seconds and the current time displayed is automatically set MP3 Radio with a Single CD Player If your vehicle has a radio with a single CD MP3 player the radio has a H button for setting the time and date To set the time and date follow...

Page 182: ...time out MP3 Radio with a Six Disc CD Player If your vehicle has a radio with a six disc CD player the radio has a MENU button instead of the H button to set the time and date To set the time and date follow these instructions 1 Press the MENU button Once the H option displays press the pushbutton located under that label The HR MIN MM DD YYYY hour minute month day and year displays 2 Press the pu...

Page 183: ...1 Press the MENU button Once the H option displays press the pushbutton located under the forward arrow that is currently displayed on the radio screen until the 12H hour and 24H hour and the date MM DD month and day and DD MM day and month displays 2 Press the pushbutton located under the desired option 3 Press the MENU button again to apply the selected default or let the screen time out Radio s...

Page 184: ...s tuned to an FM RDS station the station name or call letters displays In rare cases a radio station could broadcast incorrect information that causes the radio features to work improperly If this happens contact the radio station Playing the Radio O Power Volume Press to turn the system on and off Turn clockwise or counterclockwise to increase or decrease the volume When the radio is turned on it...

Page 185: ...etting the time With this type of radio the clock can be set with either the radio turned on or off See Setting the Clock on page 3 65 for more information Speed Compensated Volume SCV Radios with Speed Compensated Volume SCV automatically adjusts the radio volume to compensate for road and wind noise as you speed up or slow down while driving That way the volume level should sound about the same ...

Page 186: ...onds until a double beep sounds The radio goes to a stored preset plays for a few seconds if a strong signal is present then goes to the next stored preset The station frequency flashes while the radio is in the scan mode Setting Preset Stations If the radio does not have XM up to 18 stations six FM1 six FM2 and six AM can be programmed on the six numbered pushbuttons by performing the following s...

Page 187: ...splay the page where the station is to be stored 3 Press and hold one of the six pushbuttons until a beep sounds When that pushbutton is pressed and released the station that was set returns 4 Repeat the steps for each pushbutton radio station you want stored as a favorite The number of favorites pages can be setup using the MENU button To setup the number of favorites pages 1 Press the MENU butto...

Page 188: ...her SEEK arrow FWD or s REV button until the desired levels are obtained If a station s frequency is weak or if there is static decrease the treble To quickly adjust bass midrange or treble to the middle position press the pushbutton positioned under the BASS MID or TREB label for more than two seconds and the level adjusts to the middle position To quickly adjust all tone and speaker controls to ...

Page 189: ... CAT Station CAT Category The CAT button is used to find XM stations while the radio is in the XM mode XM is a satellite radio service that is based in the United States and Canada only For this vehicle the XM function is not available Radio Messages Calibration Error The audio system has been calibrated for the vehicle from the factory If Calibration Error displays it means that the radio has not...

Page 190: ...urce When the CD is inserted the CD symbol displays As each new track starts to play the track number displays The CD player can play the smaller 3 inch 8 cm single CDs with an adapter ring Full size CDs and the smaller CDs are loaded in the same manner Care of Your CDs and DVDs If playing a CD R the sound quality can be reduced due to CD R or CD RW quality the method of recording the quality of t...

Page 191: ...d debris If an error displays see CD Messages later in this section Z EJECT Press to eject the CD If the CD is not removed after several seconds the CD automatically pulls back into the player For the Six Disc CD player press and hold for two seconds to eject all discs f Tune Turn to select tracks on the CD currently playing SEEK Press the left arrow to go to the start of the current track if more...

Page 192: ...y into the slot of the CD player 2 To play tracks from all CDs loaded in random order press the pushbutton positioned under the RDM label until Randomize All Discs displays Press the same pushbutton again to turn off random play RPT Repeat Base Radio with CD With the repeat setting one track can be repeated To repeat the track you are listening to press and release the RPT button An arrow symbol d...

Page 193: ...pressed and a CD has not been inserted into the player If the CD is not playing correctly for any other reason try a known good CD If any error occurs repeatedly or if an error cannot be corrected contact your dealer retailer If the radio displays an error message write it down and provide it to your dealer retailer while reporting the problem Using the Auxiliary Input Jack Your radio system has a...

Page 194: ... title artist name and album are available for display by the radio when recorded using ID3 tags version 1 and 2 Compressed Audio The radio also plays discs that contain both uncompressed CD audio CDA files and MP3 files By default the radio shows the MP3 label on the left side of the screen but plays both file formats in the order in which they were recorded to the disc MP3 Format If you burn you...

Page 195: ...ctory The root directory of the CD R or CD RW is treated as a folder If the root directory has compressed audio files the directory displays as the CD label All files contained directly under the root directory are accessed prior to any root directory folders However playlists Px are always accessed before root folders or files If a disc contains both uncompressed CD audio CDA and MP3 files a fold...

Page 196: ...xt and the extension of the filename does not display Preprogrammed Playlists Preprogrammed playlists that were created using WinAmp MusicMatch or Real Jukebox software can be accessed however they cannot be edited using the radio These playlists are treated as special folders containing compressed audio song files Playing an MP3 Insert a CD R or CD RW partway into the slot Single CD Player or pre...

Page 197: ...ton to resume playing the file The elapsed time of the file displays RDM Random With the random setting MP3 files on the CD R or CD RW can be listened to in random rather than sequential order on one CD R CD RW or all discs in a six disc CD player To use random do one of the following 1 To play MP3 files from the CD R or CD RW you are listening to in random order press the pushbutton positioned un...

Page 198: ...mode press the pushbutton below the Back label to return to normal MP3 playback BAND Press this button to listen to the radio when a CD is playing The inactive CD remains inside the radio for future listening CD AUX CD Auxiliary Press this button to play a CD when listening to the radio The CD icon and a message showing disc and or track number displays when a CD is in the player Press this button...

Page 199: ...down arrow for two seconds until SCAN displays and a beep sounds The radio goes to a station plays for a few seconds then goes to the next station Press the down arrow again to stop scanning When a CD is playing press either arrow to go to the next or previous track g Mute Press this button to silence the system Press this button again to turn the sound on SRCE Source Press this button to switch b...

Page 200: ...your radio FM Stereo FM stereo gives the best sound but FM signals reach only about 10 to 40 miles 16 to 65 km Tall buildings or hills can interfere with FM signals causing the sound to fade in and out Cellular Phone Usage Cellular phone usage may cause interference with the vehicle s radio This interference may occur when making or receiving phone calls charging the phone s battery or simply havi...

Page 201: ...4 8 Steering 4 9 Off Road Recovery 4 10 Passing 4 11 Loss of Control 4 11 Driving at Night 4 12 Driving in Rain and on Wet Roads 4 13 Before Leaving on a Long Trip 4 14 Highway Hypnosis 4 14 Hill and Mountain Roads 4 15 Winter Driving 4 16 If Your Vehicle is Stuck in Sand Mud Ice or Snow 4 18 Rocking Your Vehicle to Get It Out 4 18 Loading the Vehicle 4 19 Towing 4 24 Towing Your Vehicle 4 24 Recr...

Page 202: ...the vehicle s tires with the same TPC Spec number molded into the tire s sidewall near the size Follow recommended scheduled maintenance Defensive Driving Defensive driving means always expect the unexpected The first step in driving defensively is to wear your safety belt See Safety Belts They Are for Everyone on page 1 10 CAUTION Assume that other road users pedestrians bicyclists and other driv...

Page 203: ... of alcohol with about 250 000 people injured For persons under 21 it is against the law in every U S state to drink alcohol There are good medical psychological and developmental reasons for these laws The obvious way to eliminate the leading highway safety problem is for people never to drink alcohol and then drive Medical research shows that alcohol in a person s system can make crash injuries ...

Page 204: ...y or icy tire tread the condition of the brakes the weight of the vehicle and the amount of brake force applied Avoid needless heavy braking Some people drive in spurts heavy acceleration followed by heavy braking rather than keeping pace with traffic This is a mistake The brakes might not have time to cool between hard stops The brakes will wear out much faster with a lot of heavy braking Keeping...

Page 205: ...each front wheel and at both rear wheels ABS can change the brake pressure to each wheel as required faster than any driver could This can help the driver steer around the obstacle while braking hard As the brakes are applied the computer keeps receiving updates on wheel speed and controls braking pressure accordingly Remember ABS does not change the time needed to get a foot up to the brake pedal...

Page 206: ...hicle is started and begins to move the system performs several diagnostic checks to insure there are no problems The system may be heard or felt while it is working This is normal and does not mean there is a problem with the vehicle The system should initialize before the vehicle reaches 20 mph 32 km h In some cases it may take approximately 2 miles 3 2 km of driving before the system initialize...

Page 207: ...Vehicle is Stuck in Sand Mud Ice or Snow on page 4 18 StabiliTrak System Operation The StabiliTrak system is normally on except when the system is initializing or has been disabled with the StabiliTrak button The StabiliTrak system will automatically activate to assist the driver in maintaining vehicle directional control in most driving conditions When activated the StabiliTrak system may reduce ...

Page 208: ...hifts downshifts of the transmission When this a reduction in acceleration may be noticed or a noise or vibration may be heard This is normal Adding non dealer non retailer accessories can affect the vehicle s performance See Accessories and Modifications on page 5 3 for more information Locking Rear Axle Vehicles with a locking rear axle can give more traction on snow mud ice sand or gravel It wo...

Page 209: ... speed Wait to accelerate until out of the curve and then accelerate gently into the straightaway Steering in Emergencies There are times when steering can be more effective than braking For example you come over a hill and find a truck stopped in your lane or a car suddenly pulls out from nowhere or a child darts out from between parked cars and stops right in front of you These problems can be a...

Page 210: ...d reason to practice defensive driving at all times and wear safety belts properly Off Road Recovery The vehicle s right wheels can drop off the edge of a road onto the shoulder while driving If the level of the shoulder is only slightly below the pavement recovery should be fairly easy Ease off the accelerator and then if there is nothing in the way steer so that the vehicle straddles the edge of...

Page 211: ...or area of less danger Skidding In a skid a driver can lose control of the vehicle Defensive drivers avoid most skids by taking reasonable care suited to existing conditions and by not overdriving those conditions But skids are always possible The three types of skids correspond to the vehicle s three control systems In the braking skid the wheels are not rolling In the steering or cornering skid ...

Page 212: ...e drivers are likely to be impaired by alcohol or drugs with night vision problems or by fatigue Night driving tips include Drive defensively Do not drink and drive Reduce headlamp glare by adjusting the inside rearview mirror Slow down and keep more space between you and other vehicles because headlamps can only light up so much road ahead Watch for animals When tired pull off the road Do not wea...

Page 213: ...ied away If this happens you and other vehicle occupants could drown Do not ignore police warnings and be very cautious about trying to drive through flowing water Hydroplaning Hydroplaning is dangerous Water can build up under your vehicle s tires so they actually ride on the water This can happen if the road is wet enough and you are going fast enough When your vehicle is hydroplaning it has lit...

Page 214: ...Do they all work and are lenses clean Tires Are treads good Are tires inflated to recommended pressure Weather and Maps Safe to travel Have up to date maps Highway Hypnosis Always be alert and pay attention to your surroundings while driving If you become tired or sleepy find a safe place to park your vehicle and rest Other driving tips include Keep the vehicle well ventilated Keep interior temper...

Page 215: ...e assist the brakes on a steep downhill slope CAUTION Coasting downhill in N Neutral or with the ignition off is dangerous The brakes will have to do all the work of slowing down and they could get so hot that they would not work well You would then have poor braking or even none going down a hill You could crash Always have the engine running and the vehicle in gear when going downhill Stay in yo...

Page 216: ...atches can occur on otherwise clear roads in shaded areas The surface of a curve or an overpass can remain icy when the surrounding roads are clear Avoid sudden steering maneuvers and braking while on ice Turn off cruise control if equipped on slippery surfaces Blizzard Conditions Being stuck in snow can be in a serious situation Stay with the vehicle unless there is help nearby If possible use th...

Page 217: ...ill you You cannot see it or smell it so you might not know it is in your vehicle Clear away snow from around the base of your vehicle especially any that is blocking the exhaust Run the engine for short periods only as needed to keep warm but be careful To save fuel run the engine for only short periods as needed to warm the vehicle and then shut the engine off and close the window most of the wa...

Page 218: ...ng above 35 mph 55 km h as shown on the speedometer For information about using tire chains on the vehicle see Tire Chains on page 5 80 Rocking Your Vehicle to Get It Out Turn the steering wheel left and right to clear the area around the front wheels Turn off any traction or stability system Shift back and forth between R Reverse and a forward gear spinning the wheels as little as possible To pre...

Page 219: ...u do parts on the vehicle can break and it can change the way your vehicle handles These could cause you to lose control and crash Also overloading can shorten the life of the vehicle Tire and Loading Information Label A vehicle specific Tire and Loading Information label is attached to the center pillar B pillar With the driver s door open you will find the label attached below the door lock post...

Page 220: ... of the driver and passengers from XXX kg or XXX lbs 4 The resulting figure equals the available amount of cargo and luggage load capacity For example if the XXX amount equals 1400 lbs and there will be five 150 lb passengers in your vehicle the amount of available cargo and luggage load capacity is 650 lbs 1400 750 5 x 150 650 lbs 5 Determine the combined weight of luggage and cargo being loaded ...

Page 221: ...ant Weight 150 lbs 68 kg 2 300 lbs 136 kg C Available Occupant and Cargo Weight 700 lbs 317 kg Item Description Total A Vehicle Capacity Weight for Example 2 1 000 lbs 453 kg B Subtract Occupant Weight 150 lbs 68 kg 5 750 lbs 136 kg C Available Cargo Weight 250 lbs 113 kg Example 1 Example 2 4 21 ...

Page 222: ...ositions The combined weight of the driver passengers and cargo should never exceed your vehicle s capacity weight Certification Tire Label A vehicle specific Certification Tire label is found on the rear edge of the driver s door The label shows the size of your vehicle s original tires and the inflation pressures needed to obtain the gross weight capacity of your vehicle This is called Gross Veh...

Page 223: ...s on the vehicle can break and it can change the way your vehicle handles These could cause you to lose control and crash Also overloading can shorten the life of the vehicle CAUTION Things you put inside your vehicle can strike and injure people in a sudden stop or turn or in a crash Put things in the cargo area of your vehicle Try to spread the weight evenly Never stack heavier things like suitc...

Page 224: ... towing Dinghy towing is towing the vehicle with all four wheels on the ground Dolly towing is towing the vehicle with two wheels on the ground and two wheels up on a device known as a dolly Here are some important things to consider before recreational vehicle towing What is the towing capacity of the towing vehicle Be sure to read the tow vehicle manufacturer s recommendations What is the distan...

Page 225: ... Two wheel drive transmissions have no provisions for internal lubrication while being towed All Wheel Drive Vehicles The vehicle was not designed to be towed with all four wheels on the ground To properly tow these vehicles they should be placed on a platform trailer with all four wheels off the ground Notice Towing an all wheel drive vehicle with all four wheels on the ground or even with only t...

Page 226: ...ng Brake on page 2 28 for more information 4 Put the transmission in P Park 5 Secure the vehicle to the dolly following the manufacturer s instructions 6 Use an adequate clamping device designed for towing to ensure that the front wheels are locked into the straight position 7 Turn the ignition to LOCK OFF If the tow vehicle will not be started or driven for six weeks or more remove the battery ca...

Page 227: ... vehicle is not driven properly For example if the trailer is too heavy the brakes may not work well or even at all The driver and passengers could be seriously injured The vehicle may also be damaged the resulting repairs would not be covered by the vehicle warranty Pull a trailer only if all the steps in this section have been followed Ask your dealer retailer for advice and information about to...

Page 228: ...his information can be state or provincial police Consider using a sway control See Hitches later in this section Do not tow a trailer at all during the first 500 miles 800 km the new vehicle is driven The engine axle or other parts could be damaged Then during the first 500 miles 800 km that a trailer is towed do not drive over 50 mph 80 km h and do not make starts at full throttle This helps the...

Page 229: ...he tow vehicle must be subtracted from the maximum trailer weight Use the following chart to determine how much the vehicle can weigh based upon the vehicle model and options Vehicle Axle Ratio Maximum Trailer Weight GCWR G1500 Cargo Van 2WD 4 3L V6 3 42 4 400 lbs 1 996 kg 9 500 lbs 4 309 kg 5 3L V8 3 42 3 73 6 700 lbs 3 039 kg 12 000 lbs 5 443 kg H1500 Cargo Van AWD 5 3L V8 3 42 6 500 lbs 2 948 k...

Page 230: ...bs 5 897 kg 6 0L V8 3 73 4 10 8 400 lbs 3 810 kg 10 000 lbs 4 536 kg 14 000 lbs 6 350 kg 16 000 lbs 7 257 kg G3500 Cargo Van 2WD Long Wheelbase 4 8L V8 3 73 4 10 6 100 lbs 2 767 kg 7 100 lbs 3 221 kg 12 000 lbs 5 443 kg 13 000 lbs 5 897 kg 6 0L V8 3 73 4 10 8 200 lbs 3 719 kg 10 000 lbs 4 536 kg 14 000 lbs 6 350 kg 16 000 lbs 7 257 kg G3500 Passenger Van 2WD Short Wheelbase 6 0L V8 3 73 7 600 lbs ...

Page 231: ...pment passengers or cargo in the vehicle it will reduce the tongue weight the vehicle can carry which will also reduce the trailer weight the vehicle can tow If towing a trailer the tongue load must be added to the GVW because the vehicle will be carrying that weight too See Loading the Vehicle on page 4 19 for more information about the vehicle s maximum load capacity The trailer tongue weight A ...

Page 232: ...an the total of the additional weight Consider the following example A vehicle model base weight is 5 500 lbs 2 495 kg 2 800 lbs 1 270 kg at the front axle and 2 700 lbs 1 225 kg at the rear axle It has a GVWR of 7 200 lbs 3 266 kg a RGAWR of 4 000 lbs 1 814 kg and a GCWR Gross Combination Weight Rating of 14 000 lbs 6 350 kg The trailer rating should be Expect tongue weight to be at least 10 perc...

Page 233: ...bout 1 5 times the actual weight Dividing the 900 lbs 408 kg by 1 5 leaves only 600 lbs 272 kg of tongue weight that can be handled Since tongue weight is usually at least 10 percent of total loaded trailer weight expect that the largest trailer the vehicle can properly handle is 6 000 lbs 2 721 kg It is important that the vehicle does not exceed any of its ratings GCWR GVWR RGAWR Maximum Trailer ...

Page 234: ... to use a properly mounted weight distributing hitch and sway control of the proper size This equipment is very important for proper vehicle loading and good handling when driving Always use a sway control if the trailer will weigh more than these limits Ask a hitch dealer about sway controls Will any holes need to be made in the body of the vehicle when a trailer hitch is installed If using the w...

Page 235: ...e and trailer combined weight is at least 75 percent of the vehicle s Gross Combined Weight Rating GCWR See Weight of the Trailer later in the section Tow Haul is most useful under the following driving conditions When pulling a heavy trailer or a large or heavy load through rolling terrain When pulling a heavy trailer or a large or heavy load in stop and go traffic When pulling a heavy trailer or...

Page 236: ...ment panel Adjust the Climate Control system to a setting that brings in only outside air and set the fan speed to the highest setting See Climate Control System in the Index For more information about carbon monoxide see Engine Exhaust on page 2 31 Towing a trailer requires a certain amount of experience Get to know the rig before setting out for the open road Get acquainted with the feel of hand...

Page 237: ...trailering could cause the trailer to come in contact with the vehicle The vehicle could be damaged Avoid making very sharp turns while trailering When turning with a trailer make wider turns than normal Do this so the trailer will not strike soft shoulders curbs road signs trees or other objects Avoid jerky or sudden maneuvers Signal well in advance Turn Signals When Towing a Trailer The arrows o...

Page 238: ...while parked preferably on level ground with the automatic transmission in P Park for a few minutes before turning the engine off If the overheat warning comes on see Engine Overheating on page 5 32 Parking on Hills CAUTION Parking the vehicle on a hill with the trailer attached can be dangerous If something goes wrong the rig could start to move People can be injured and both the vehicle and the ...

Page 239: ...idea to inspect these before and during the trip Check periodically to see that all hitch nuts and bolts are tight Trailer Wiring Harness The optional heavy duty trailer wiring package includes a wiring harness with a seven pin connector at the rear of the vehicle and a four wire harness assembly under the driver side of the instrument panel The four wire harness assembly comes without a connector...

Page 240: ...k Ground Red White Battery Feed Dark Blue Trailer Brake Signal Light Blue CHMSL Stoplamp Supply Voltage If the vehicle is a cutaway with trailer provisions a 15 amp fuse will be shared for both left stop trailer turn and right stop trailer turn signals However the cutaway lighting connector will have a 10 amp fuse for each signal If the vehicle is a cutaway with trailer provisions a 15 amp fuse wi...

Page 241: ...ine Oil 5 15 Engine Oil Life System 5 18 Engine Air Cleaner Filter 5 20 Automatic Transmission Fluid 5 21 Cooling System 5 24 Engine Coolant 5 25 Radiator Pressure Cap 5 32 Engine Overheating 5 32 Engine Fan Noise 5 34 Power Steering Fluid 5 35 Windshield Washer Fluid 5 36 Brakes 5 37 Battery 5 40 Jump Starting 5 41 All Wheel Drive 5 45 Rear Axle 5 46 Front Axle 5 47 Noise Control System 5 48 Tamp...

Page 242: ... and Tools 5 97 Spare Tire 5 98 Appearance Care 5 99 Interior Cleaning 5 99 Fabric Carpet 5 100 Instrument Panel Vinyl and Other Plastic Surfaces 5 101 Care of Safety Belts 5 102 Weatherstrips 5 102 Washing Your Vehicle 5 102 Cleaning Exterior Lamps Lenses 5 103 Finish Care 5 103 Windshield and Wiper Blades 5 104 Aluminum Wheels 5 104 Tires 5 105 Sheet Metal Damage 5 105 Finish Damage 5 105 Underb...

Page 243: ...uld even cause malfunction or damage not covered by the vehicle warranty Damage to vehicle components resulting from the installation or use of non GM certified parts including control module modifications are not covered under the terms of the vehicle warranty and may affect remaining warranty coverage for affected parts GM Accessories are designed to complement and function with other systems on...

Page 244: ...lithium batteries contained in remote keyless transmitters may contain perchlorate materials Special handling may be necessary For additional information see www dtsc ca gov hazardouswaste perchlorate Doing Your Own Service Work CAUTION You can be injured and the vehicle could be damaged if you try to do service work on a vehicle without knowing enough about it Be sure you have sufficient knowledg...

Page 245: ...utside of the vehicle Fuel For diesel engine vehicles see Diesel Fuel Requirements and Fuel System in the DURAMAX Diesel manual For vehicles with gasoline engines please read this Gasoline Use of the recommended fuel is an important part of the proper maintenance of this vehicle To help keep the engine clean and maintain optimum vehicle performance we recommend the use of gasoline advertised as TO...

Page 246: ...We recommend against the use of gasolines containing MMT See Additives on page 5 7 for additional information California Fuel If the vehicle is certified to meet California Emissions Standards it is designed to operate on fuels that meet California specifications See the underhood emission control label If this fuel is not available in states adopting California emissions standards the vehicle wil...

Page 247: ...ll help correct and prevent most deposit related problems Gasolines containing oxygenates such as ethers and ethanol and reformulated gasolines might be available in your area We recommend that you use these gasolines if they comply with the specifications described earlier However E85 85 ethanol and other fuels containing more than 10 ethanol must not be used in vehicles that were not designed fo...

Page 248: ... pump available The U S Department of Energy has an alternative fuels website www eere energy gov afdc infrastructure locator html that can help you find E85 fuel Those stations that do have E85 should have a label indicating ethanol content Do not use the fuel if the ethanol content is greater than 85 At a minimum E85 should meet ASTM Specification D 5798 By definition this means that fuel labele...

Page 249: ...5 Damage caused by additives would not be covered by the vehicle warranty Notice This vehicle was not designed for fuel that contains methanol Do not use fuel containing methanol It can corrode metal parts in the fuel system and also damage plastic and rubber parts That damage would not be covered under the vehicle warranty Fuels in Foreign Countries If you plan on driving in another country outsi...

Page 250: ...eave the fuel pump unattended when refueling the vehicle This is against the law in some places Do not re enter the vehicle while pumping fuel Keep children away from the fuel pump never let children pump fuel The tethered fuel cap is located behind a hinged fuel door on the driver side of the vehicle If the vehicle has E85 fuel capability the fuel cap will be yellow and state that E85 or gasoline...

Page 251: ...g the fuel cap turn it clockwise until it clicks Make sure the cap is fully installed The diagnostic system can determine if the fuel cap has been left off or improperly installed This would allow fuel to evaporate into the atmosphere See Malfunction Indicator Lamp on page 3 34 CAUTION If a fire starts while you are refueling do not remove the nozzle Shut off the flow of fuel by shutting off the p...

Page 252: ...ther than the ground Bring the fill nozzle in contact with the inside of the fill opening before operating the nozzle Contact should be maintained until the filling is complete Do not smoke while pumping fuel Do not use a cellular phone while pumping fuel Checking Things Under the Hood CAUTION Things that burn can get on hot engine or fuel operated heater FOH parts and start a fire These include l...

Page 253: ...hood 3 Lift the hood release the hood prop from its retainer and put the hood prop into the slot in the hood If your vehicle has an underhood lamp it will automatically come on and stay on until the hood is closed Before closing the hood be sure all of the filler caps are on properly Then lift the hood to relieve pressure on the hood prop Remove the hood prop from the slot in the hood and return t...

Page 254: ...Engine Compartment Overview If your vehicle has the DURAMAX Diesel engine see the DURAMAX Diesel manual for more information When you lift the hood here is what you will see 5 14 ...

Page 255: ...on page 5 37 J Windshield Washer Fluid Reservoir See Adding Washer Fluid under Windshield Washer Fluid on page 5 36 Engine Oil For diesel engine vehicles see Engine Oil in the DURAMAX Diesel manual Checking Engine Oil It is a good idea to check the engine oil level at each fuel fill In order to get an accurate reading the oil must be warm and the vehicle must be on level ground The engine oil dips...

Page 256: ...ities and Specifications on page 5 114 Notice Do not add too much oil If the engine has so much oil that the oil level gets above the cross hatched area that shows the proper operating range the engine could be damaged See Engine Compartment Overview on page 5 14 for the location of the engine oil fill cap Add enough oil to put the level somewhere in the proper operating range Push the dipstick al...

Page 257: ...etroleum Institute API starburst symbol Oils meeting these requirements should have the starburst symbol on the container This symbol indicates that the oil has been certified by the American Petroleum Institute API Notice Use only engine oil identified as meeting GM Standard GM6094M and showing the American Petroleum Institute Certified For Gasoline Engines starburst symbol Failure to use the rec...

Page 258: ...ileage Based on driving conditions the mileage at which an oil change is indicated can vary considerably For the oil life system to work properly the system must be reset every time the oil is changed When the system has calculated that oil life has been diminished it indicates that an oil change is necessary A CHANGE ENGINE OIL SOON message comes on See DIC Warnings and Messages on page 3 48 Chan...

Page 259: ...e engine oil life system has not reset Repeat the procedure If it still does not reset see your dealer retailer for service What to Do with Used Oil Used engine oil contains certain elements that can be unhealthy for your skin and could even cause cancer Do not let used oil stay on your skin for very long Clean your skin and nails with soap and water or a good hand cleaner Wash or properly dispose...

Page 260: ...filter at the Maintenance II intervals and replace it at the first oil change after each 50 000 mile 80 000 km interval See Scheduled Maintenance on page 6 4 for more information If you are driving in dusty dirty conditions inspect the filter at each engine oil change How to Inspect the Engine Air Cleaner Filter To inspect the air cleaner filter remove the filter from the vehicle and lightly shake...

Page 261: ...it is not there and the engine backfires you could be burned Do not drive with it off and be careful working on the engine with the air cleaner filter off Notice If the air cleaner filter is off a backfire can cause a damaging engine fire And dirt can easily get into the engine which will damage it Always have the air cleaner filter in place when you are driving Automatic Transmission Fluid If you...

Page 262: ...to 93 C Get the vehicle warmed up by driving about 15 miles 24 km when outside temperatures are above 50 F 10 C If it is colder than 50 F 10 C drive the vehicle in D DRIVE until the engine temperature gage moves and then remains steady for 10 minutes A cold fluid check can be made after the vehicle has been sitting for eight hours or more with the engine off but this is used only as a reference Le...

Page 263: ...and wipe it with a clean rag or paper towel 2 Push it back in all the way wait three seconds and then pull it back out again 3 Check both sides of the dipstick and read the lower level The fluid level must be in the COLD area for a cold check or in the HOT or cross hatched area for a hot check Be sure to keep the dipstick pointed down to get an accurate reading 4 If the fluid level is in the accep...

Page 264: ...rect automatic transmission fluid may damage the vehicle and the damages may not be covered by the vehicle s warranty Always use the automatic transmission fluid listed in Recommended Fluids and Lubricants on page 6 15 After adding fluid recheck the fluid level as described under How to Check Automatic Transmission Fluid earlier in this section When the correct fluid level is obtained push the dip...

Page 265: ...e Using coolant other than DEX COOL may cause premature engine heater core radiator and fuel operated heater FOH corrosion In addition the engine coolant may require changing sooner at 30 000 miles 50 000 km or 24 months whichever occurs first Any repairs would not be covered by your warranty Always use DEX COOL silicate free coolant in your vehicle Engine Coolant The cooling system in the vehicle...

Page 266: ...ould not get the overheat warning The engine could catch fire and you or others could be burned Use a 50 50 mixture of clean drinkable water and DEX COOL coolant Use a 50 50 mixture of clean drinkable water and DEX COOL coolant If using this mixture nothing else needs to be added This mixture Gives freezing protection down to 34 F 37 C outside temperature Gives boiling protection up to 265 F 129 C...

Page 267: ...tion Checking Coolant The vehicle must be on a level surface when checking the coolant level Check to see if coolant is visible in the coolant recovery tank If the coolant inside the coolant recovery tank is boiling do not do anything else until it cools down If coolant is visible but the coolant level is not at or above the COLD FILL mark add a 50 50 mixture of clean drinkable water and DEX COOL ...

Page 268: ...ice This vehicle has a specific coolant fill procedure Failure to follow this procedure could cause the engine to overheat and be severely damaged If coolant is needed add the proper DEX COOL coolant mixture at the coolant recovery tank How to Add Coolant to the Radiator If your vehicle has a diesel engine see How to Add Coolant to the Radiator under Van Models in the Cooling System section of the...

Page 269: ...e pressure cap If coolant is needed add the proper mixture directly to the radiator but be sure the cooling system is cool before this is done 1 You can remove the radiator pressure cap when the cooling system including the radiator pressure cap and upper radiator hose is no longer hot Turn the pressure cap slowly counterclockwise until it first stops Do not press down while turning the pressure c...

Page 270: ... the base of the filler neck See Engine Coolant on page 5 25 for more information about the proper coolant mixture 4 Then fill the coolant recovery tank to the COLD FILL mark 5 Put the cap back on the coolant recovery tank but leave the radiator pressure cap off 5 30 ...

Page 271: ...wer add more of the proper DEX COOL coolant mixture through the filler neck until the level reaches the base of the filler neck 8 Then replace the pressure cap At any time during this procedure if coolant begins to flow out of the filler neck reinstall the pressure cap Notice If the pressure cap is not tightly installed coolant loss and possible engine damage may occur Be sure the cap is properly ...

Page 272: ... may decide not to lift the hood when this warning appears but instead get service help right away See Roadside Assistance Program on page 7 8 If you do decide to lift the hood make sure the vehicle is parked on a level surface Then check to see if the engine cooling fans are running If the engine is overheating both fans should be running If they are not do not continue to run the engine and have...

Page 273: ...s cool If No Steam Is Coming From The Engine Compartment If an engine overheat warning is displayed but no steam can be seen or heard the problem may not be too serious Sometimes the engine can get a little too hot when the vehicle Climbs a long hill on a hot day Stops after high speed driving Idles for long periods in traffic Tows a trailer See Driving on Grades under Towing a Trailer on page 4 2...

Page 274: ...t to get service help right away Engine Fan Noise Your vehicle has a clutched engine cooling fan When the clutch is engaged the fan spins faster to provide more air to cool the engine In most everyday driving conditions the fan is spinning slower and the clutch is not fully engaged This improves fuel economy and reduces fan noise Under heavy vehicle loading trailer towing and or high outside tempe...

Page 275: ...llowing 1 Turn the key off and let the engine compartment cool down 2 Wipe the cap and the top of the reservoir clean 3 Unscrew the cap and wipe the dipstick with a clean rag 4 Replace the cap and completely tighten it 5 Then remove the cap again and look at the fluid level on the dipstick The level should be at the COLD FILL mark If necessary add only enough fluid to bring the level up to the mar...

Page 276: ...or reservoir location Notice When using concentrated washer fluid follow the manufacturer s instructions for adding water Do not mix water with ready to use washer fluid Water can cause the solution to freeze and damage your washer fluid tank and other parts of the washer system Also water does not clean as well as washer fluid Fill the washer fluid tank only three quarters full when it is very co...

Page 277: ...id does not correct a leak If fluid is added when the linings are worn there will be too much fluid when new brake linings are installed Add or remove brake fluid as necessary only when work is done on the brake hydraulic system CAUTION If too much brake fluid is added it can spill on the engine and or fuel operated heater parts if equipped If the vehicle has a diesel engine and a fuel operated he...

Page 278: ... removing it This helps keep dirt from entering the reservoir CAUTION With the wrong kind of fluid in the brake hydraulic system the brakes might not work well This could cause a crash Always use the proper brake fluid Notice Using the wrong fluid can badly damage brake hydraulic system parts For example just a few drops of mineral based oil such as engine oil in the brake hydraulic system can dam...

Page 279: ...ke repair Some driving conditions or climates can cause a brake squeal when the brakes are first applied or lightly applied This does not mean something is wrong with the brakes Properly torqued wheel nuts are necessary to help prevent brake pulsation When tires are rotated inspect brake pads for wear and evenly tighten wheel nuts in the proper sequence to torque specifications in Capacities and S...

Page 280: ...n it is time for a new battery see your dealer retailer for one that has the replacement number shown on the original battery s label See Engine Compartment Overview on page 5 14 for battery location Warning Battery posts terminals and related accessories contain lead and lead compounds chemicals known to the State of California to cause cancer and reproductive harm Wash hands after handling Vehic...

Page 281: ...could damage the vehicle 1 Check the other vehicle It must have a 12 volt battery with a negative ground system Notice If the other vehicle s system is not a 12 volt system with a negative ground both vehicles can be damaged Only use vehicles with 12 volt systems with negative grounds to jump start your vehicle 2 Get the vehicles close enough so the jumper cables can reach but be sure the vehicles...

Page 282: ...near the engine accessory drive bracket on the driver s side of the engine compartment below the alternator To uncover the remote positive terminal open the red plastic cover The remote negative terminal is located on the engine drive bracket on all V8 engines and is marked GND Ground On V6 engines the remote negative terminal is located on a tab attached to the engine accessory drive bracket and ...

Page 283: ... Negative will go to a heavy unpainted metal engine part or to a remote negative terminal if the vehicle has one Do not connect positive to negative or you will get a short that would damage the battery and maybe other parts too And do not connect the negative cable to the negative terminal on the dead battery because this can cause sparks 6 Connect the red positive cable to the positive terminal ...

Page 284: ...l for this purpose It is marked GND 10 Now start the vehicle with the good battery and run the engine for a while 11 Try to start the vehicle that had the dead battery If it will not start after a few tries it probably needs service Notice If the jumper cables are connected or removed in the wrong order electrical shorting may occur and damage the vehicle The repairs would not be covered by the ve...

Page 285: ...iginal position All Wheel Drive Lubricant checks in this section also apply to these vehicles However there are two additional systems that need lubrication Transfer Case When to Check Lubricant Refer to the Maintenance Schedule to determine how often to check the lubricant See Scheduled Maintenance on page 6 4 How to Check Lubricant To get an accurate reading the vehicle should be on a level surf...

Page 286: ...eck the lubricant See Scheduled Maintenance on page 6 4 How to Check Lubricant To get an accurate reading the vehicle should be on a level surface If you have the 1500 Series the proper level is from 5 8 inch 15 mm to 1 5 8 inch 40 mm below the bottom of the filler plug hole The proper level for the 2500 and 3500 Series is from 0 to 1 4 6 mm below the bottom of the filler plug hole Add only enough...

Page 287: ...o get an accurate reading the vehicle should be on a level surface If the level is below the bottom of the filler plug hole you may need to add some lubricant When the differential is cold add enough lubricant to raise the level to 3 8 inch 10 mm below the filler plug hole When the differential is at operating temperature warm add enough lubricant to raise the level to the bottom of the filler plu...

Page 288: ...f design incorporated into any new vehicle for the purpose of noise control prior to its sale or delivery to the ultimate purchaser or while it is in use or 2 The use of the vehicle after such device or element of design has been removed or rendered inoperative by any person Among those acts presumed to constitute tampering are the acts listed below Insulation Removal of the noise shields or any u...

Page 289: ... follow the instructions on the bulb package Headlamps To remove the headlamp assembly from the vehicle and access the bulbs 1 Open the hood See Hood Release on page 5 13 for more information 2 Remove the two bolts from the headlamp assembly 3 Remove the two pins on the top of the headlamp assembly To remove the pins turn the outer pin clockwise and pull it straight up To remove the inner pin turn...

Page 290: ...tor counterclockwise and pull it out of the housing 9 Without removing the headlamp assembly itself remove the bulb socket from the back of the headlamp on the driver s side 10 Turn the bulb counterclockwise one quarter turn to remove it from the socket 11 On the passenger s side turn the bulb clockwise one turn 12 Install the new bulb into the socket then reinstall it into the headlamp assembly 1...

Page 291: ...2 Pull the lamp forward to completely unlatch the clip Move the lamp to the outboard side to loosen the tabs 3 Remove the lamp from the grille 4 Squeeze the tab on the side of the bulb socket while turning it counterclockwise 5 Remove the bulb socket from the back of the lamp assembly 6 Replace the bulb 7 Turn the bulb socket clockwise to reinstall it in the lamp assembly 5 51 ...

Page 292: ...ockwise one quarter turn to install it in the socket 5 Reinstall the CHMSL assembly and two screws Do not block or damage the CHMSL when items are loaded on the roof of the vehicle Taillamps To replace one of these bulbs 1 Remove the two inboard nuts from the inside of the taillamp assembly 2 Pull the taillamp assembly straight back to clear the studs 3 Slide the taillamp assembly slightly upward ...

Page 293: ...mp slightly downward to reengage the lower clip 12 Push the taillamp straight forward to reengage the studs 13 Reinstall the two inboard nuts from the inside of the taillamp assembly Replacement Bulbs Exterior Lamp Bulb Number Back up Rear Parking Stoplamp and Turn Signal Lamp 3157 Center High Mounted Stop Lamp CHMSL 912 Front Parking and Turn Signal Lamp 3157KX Front Sidemarker Lamp 194 Headlamps...

Page 294: ...om the wiper arm hook 3 The insert has two notches at one end that are locked by bottom claws of the blade assembly At the notched end pull the insert from the blade assembly 4 To install the new wiper insert slide the notched end last into the end with two blade claws Then slide the insert all the way through the blade claws at the opposite end 5 Make sure that the notches are locked by the botto...

Page 295: ... serious accident See Loading the Vehicle on page 4 19 CAUTION Continued CAUTION Continued Underinflated tires pose the same danger as overloaded tires The resulting accident could cause serious injury Check all tires frequently to maintain the recommended pressure Tire pressure should be checked when your vehicle s tires are cold See Inflation Tire Pressure on page 5 64 Overinflated tires are mor...

Page 296: ...guidelines C DOT Department of Transportation The Department of Transportation DOT code indicates that the tire is in compliance with the U S Department of Transportation Motor Vehicle Safety Standards D Tire Identification Number TIN The letters and numbers following DOT code are the Tire Identification Number TIN The TIN shows the manufacturer and plant code tire size and date the tire was manuf...

Page 297: ...ned to GM s specific tire performance criteria have a TPC specification code molded onto the sidewall GM s TPC specifications meet or exceed all federal safety guidelines This does not apply to Goodyear LT225 75R16 G949 RSA and Goodyear LT225 75R16 G933 RSD commercial truck tires C Dual Tire Maximum Load Maximum load that can be carried and the maximum pressure needed to support that load when use...

Page 298: ... be carried and the maximum pressure needed to support that load when used as a single For information on recommended tire pressure see Inflation Tire Pressure on page 5 64 and Loading the Vehicle on page 4 19 Tire Size The following examples show the different parts of a tire size A Passenger P Metric Tire The United States version of a metric tire sizing system The letter P as the first characte...

Page 299: ...ng of the tire The load index represents the load carry capacity a tire is certified to carry The speed rating is the maximum speed a tire is certified to carry a load A Light Truck LT Metric Tire The United States version of a metric tire sizing system The letters LT as the first two characters in the tire size means a light truck tire engineered to standards set by the U S Tire and Rim Associati...

Page 300: ...d Goodyear LT225 75R16 G933 RSD commercial truck tires see the dual tire and single tire maximum load and load range letter designations on the tire sidewall Tire Terminology and Definitions Air Pressure The amount of air inside the tire pressing outward on each square inch of the tire Air pressure is expressed in pounds per square inch psi or kilopascal kPa Accessory Weight This means the combine...

Page 301: ... DOT motor vehicle safety standards The DOT code includes the Tire Identification Number TIN an alphanumeric designator which can also identify the tire manufacturer production plant brand and date of production GVWR Gross Vehicle Weight Rating See Loading the Vehicle on page 4 19 GAWR FRT Gross Axle Weight Rating for the front axle See Loading the Vehicle on page 4 19 GAWR RR Gross Axle Weight Ra...

Page 302: ...wall bears white lettering or bears manufacturer brand and or model name molding that is higher or deeper than the same moldings on the other sidewall of the tire Passenger P Metric Tire A tire used on passenger cars and some light duty trucks and multipurpose vehicles Recommended Inflation Pressure Vehicle manufacturer s recommended tire inflation pressure as shown on the tire placard See Inflati...

Page 303: ...overnment testing procedures The ratings are molded into the sidewall of the tire See Uniform Tire Quality Grading on page 5 77 Vehicle Capacity Weight The number of designated seating positions multiplied by 150 lbs 68 kg plus the rated cargo load See Loading the Vehicle on page 4 19 Vehicle Maximum Load on the Tire Load on an individual tire due to curb weight accessory weight occupant weight an...

Page 304: ...hed to your vehicle This label shows your vehicle s original equipment tires and the correct inflation pressures for your tires when they are cold The recommended cold tire inflation pressure shown on the label is the minimum amount of air pressure needed to support your vehicle s maximum load carrying capacity For additional information regarding how much weight your vehicle can carry and an exam...

Page 305: ...e stems They help prevent leaks by keeping out dirt and moisture Dual Tire Operation When the vehicle is new or whenever a wheel wheel bolt or wheel nut is replaced check the wheel nut torque after 100 1 000 and 6 000 miles 160 1 600 and 10 000 km of driving For proper wheel nut tightening information see Removing the Flat Tire and Installing the Spare Tire later in this section under Changing a F...

Page 306: ...el efficiency and tire tread life and may affect the vehicle s handling and stopping ability Please note that the TPMS is not a substitute for proper tire maintenance and it is the driver s responsibility to maintain correct tire pressure even if under inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale Your vehicle has also been equipped with a TPMS ...

Page 307: ...peration This vehicle may have a Tire Pressure Monitor System TPMS The TPMS is designed to warn the driver when a low tire pressure condition exists TPMS sensors are mounted onto each tire and wheel assembly excluding the spare tire and wheel assembly The TPMS sensors monitor the air pressure in the vehicle s tires and transmits the tire pressure readings to a receiver located in the vehicle When ...

Page 308: ...sing a tire sealant is not covered by your warranty Do not use liquid tire sealants TPMS Malfunction Light and Message The TPMS will not function properly if one or more of the TPMS sensors are missing or inoperable When the system detects a malfunction the low tire warning light flashes for about one minute and then stays on for the remainder of the ignition cycle A DIC warning message is also di...

Page 309: ...r for service if the TPMS malfunction light and DIC message comes on and stays on TPMS Sensor Matching Process Each TPMS sensor has a unique identification code Any time you rotate your vehicle s tires or replace one or more of the TPMS sensors the identification codes will need to be matched to the new tire wheel position The sensors are matched to the tire wheel positions in the following order ...

Page 310: ...m located on the instrument panel cluster until the PRESS V TO RELEARN TIRE POSITIONS message displays The horn sounds twice to signal the receiver is in relearn mode and TIRE LEARNING ACTIVE message displays on the DIC screen 4 Start with the driver side front tire 5 Remove the valve cap from the valve cap stem Activate the TPMS sensor by increasing or decreasing the tire s air pressure for five ...

Page 311: ...e a uniform wear for all tires on the vehicle This will ensure that the vehicle continues to perform most like it did when the tires were new Any time you notice unusual wear rotate the tires as soon as possible and check wheel alignment Also check for damaged tires or wheels See When It Is Time for New Tires on page 5 73 and Wheel Replacement on page 5 78 If your vehicle has single rear wheels al...

Page 312: ...read design for the front tires is different from the dual rear tires always use the correct rotation pattern shown here when rotating the tires The dual tires are rotated as a pair and the inside rear tires become the outside rear tires When you install dual wheels be sure that vent holes in the inner and outer wheels on each side are lined up Also see Dual Tire Operation on page 5 65 for additio...

Page 313: ...page 5 82 If your vehicle has a Tire Pressure Monitor System TPMS reset the TPMS sensors after rotating the tires See Tire Pressure Monitor Operation on page 5 67 Make sure the spare tire is stored securely Push pull and then try to rotate or turn the tire If it moves tighten the cable See Storing a Flat or Spare Tire and Tools on page 5 97 When It Is Time for New Tires Various factors such as mai...

Page 314: ...w were designed to meet General Motors Tire Performance Criteria Specification TPC spec system rating If you need replacement tires GM strongly recommends that you get tires with the same TPC Spec rating This way your vehicle will continue to have tires that are designed to give the same performance and vehicle safety during normal use as the original tires GM s exclusive TPC Spec system considers...

Page 315: ...f you must replace your vehicle s tires with those that do not have a TPC Spec number make sure they are the same size load range speed rating and construction type radial and bias belted tires as your vehicle s original tires Vehicles that have a tire pressure monitoring system could give an inaccurate low pressure warning if non TPC Spec rated tires are installed on your vehicle Non TPC Spec rat...

Page 316: ...ntrol and electronic stability control the performance of these systems can be affected CAUTION If you add different sized wheels your vehicle may not provide an acceptable level of performance and safety if tires not recommended for those wheels are selected You may increase the chance that you will crash and suffer serious injury Only use GM specific wheel and tire systems developed for your veh...

Page 317: ... cars and light trucks may vary with respect to these grades they must also conform to federal safety requirements and additional General Motors Tire Performance Criteria TPC standards Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course For example a tire graded 150 would wear one and...

Page 318: ...derinflation or excessive loading either separately or in combination can cause heat buildup and possible tire failure Wheel Alignment and Tire Balance The tires and wheels on your vehicle were aligned and balanced carefully at the factory to give you the longest tire life and best overall performance Adjustments to wheel alignment and tire balancing will not be necessary on a regular basis Howeve...

Page 319: ... you or others could be injured Always use the correct wheel wheel bolts and wheel nuts for replacement Notice The wrong wheel can also cause problems with bearing life brake cooling speedometer or odometer calibration headlamp aim bumper height vehicle ground clearance and tire or tire chain clearance to the body and chassis Whenever a wheel wheel bolt or wheel nut is replaced on a dual wheel set...

Page 320: ... help avoid damage to your vehicle drive slowly readjust or remove the device if it is contacting your vehicle and do not spin the vehicle s wheels If you do find traction devices that will fit install them on the rear tires Notice If your vehicle does not have dual wheels and has a tire size other than P245 70R17 or LT245 75R16 use tire chains only where legal and only when you must Use chains th...

Page 321: ...y require the same correction you would use in a skid In any rear blowout remove your foot from the accelerator pedal Get the vehicle under control by steering the way you want the vehicle to go It may be very bumpy and noisy but you can still steer Gently brake to a stop well off the road if possible CAUTION Lifting a vehicle and getting under it to do maintenance or repairs is dangerous without ...

Page 322: ...elp prevent the vehicle from moving 1 Set the parking brake firmly 2 Put the shift lever in P Park CAUTION Continued CAUTION Continued 3 Turn off the engine and do not restart while the vehicle is raised 4 Do not allow passengers to remain in the vehicle To be even more certain the vehicle will not move you should put blocks at the front and rear of the tire farthest away from the one being change...

Page 323: ... cargo van or a passenger van the equipment you will need is located in the passenger side rear corner of the vehicle Remove the retaining wing bolt and lift it off of the mounting bracket If you have a van with the 15 passenger seating arrangement the equipment you will need is secured on the rear floor of the passenger side of the vehicle 5 83 ...

Page 324: ...you will be using include the jack A jack handle B hoist extension C jack handle extension D and the wheel wrench E The spare tire is mounted in the rear underbody of the vehicle You will use the hoist extension the jack handle extensions and the wheel wrench to remove the underbody mounted spare tire 5 84 ...

Page 325: ...end through the hole in the rear bumper 2 Be sure the hoist extension end connects to the hoist shaft E The chiseled end of the extension is used to lower the spare tire 3 Turn the wheel wrench counterclockwise to lower the spare tire to the ground Continue to turn the wheel wrench until the spare tire can be pulled out from under the vehicle If the spare tire does not lower to the ground the seco...

Page 326: ...the flat tire Removing the Flat Tire and Installing the Spare Tire If your vehicle has plastic wheel nut caps loosen them by turning the wheel wrench counterclockwise The wheel nut caps are designed to remain with the center cap Remove the center cap If the wheel has a smooth center piece place the chisel end of the wheel wrench in the slot on the wheel and gently pry it out 1 Do a safety check be...

Page 327: ...t Assemble the jack A together with the jack handle B 1 or 2 jack handle extensions D and the wheel wrench E Rear Flat Assemble the jack A together with the jack handle B 2 jack handle extensions D and the wheel wrench E Front Position 5 87 ...

Page 328: ...Front Position Rear Position 5 88 ...

Page 329: ...icle when it is jacked up is dangerous If the vehicle slips off the jack you could be badly injured or killed Never get under a vehicle when it is supported only by a jack CAUTION Raising your vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall To help avoid personal injury and vehicle damage be sure to fit the jack lift head into the proper location b...

Page 330: ...uts become loose after time The wheel could come off and cause an accident When changing a wheel remove any rust or dirt from places where the wheel attaches to the vehicle In an emergency use a cloth or a paper towel to do this but be sure to use a scraper or wire brush later if needed to get all the rust or dirt off See Changing a Flat Tire on page 5 82 5 90 ...

Page 331: ...TION Never use oil or grease on bolts or nuts because the nuts might come loose The vehicle s wheel could fall off causing a crash 9 Put the wheel nuts back on with the rounded end of the nuts toward the wheel Tighten each wheel nut by hand until the wheel is held against the hub 5 91 ...

Page 332: ...could come off and cause a crash If any stud is damaged because of a loose running wheel it could be that all of the studs are damaged To be sure replace all studs on the wheel If the stud holes in a wheel have become larger the wheel could collapse in operation Replace any wheel if its stud holes have become larger or distorted in any way Inspect hubs and hub piloted wheels for damage Because of ...

Page 333: ... avoid expensive brake repairs evenly tighten the wheel nuts in the proper sequence and to the proper torque specification See Capacities and Specifications on page 5 114 for the wheel nut torque specification 11 Use the wheel wrench to tighten the nuts firmly Turn the wheel wrench clockwise and in a crisscross sequence as shown 12 Put the wheel cover or the center cap and plastic wheel nut caps b...

Page 334: ... the instructions Failure to read and follow the instructions could damage the hoist assembly and you and others could get hurt Read and follow the instructions listed next To release the spare tire from the secondary latch CAUTION Someone standing too close during the procedure could be injured by the jack If the spare tire does not slide off the jack completely make sure no one is behind you or ...

Page 335: ...enter lift point of the jack under the center of the spare tire and turn the handle clockwise to raise the jack until it lifts the secondary latch spring 5 Keep raising the jack until the spare tire stops moving upward and is held firmly in place This lets you know that the secondary latch has released The spare tire is now balancing on the jack 5 95 ...

Page 336: ...wer the spare the rest of the way 8 Tilt the retainer at the end of the cable and pull it through the wheel opening Pull the tire out from under the vehicle Notice If you drive away before the spare tire or secondary latch system cable has been reinstalled you could damage your vehicle Always reinstall this cable before driving your vehicle 9 If the cable is hanging under the vehicle turn the whee...

Page 337: ...icle with the valve stem pointed down 2 Pull the retaining bar through the center of the wheel making sure it is properly attached 3 Pull the wheel toward the rear of the vehicle keeping the cable tight 4 Put the chisel end of the hoist extension on an angle through the hole in the rear door frame above the bumper 5 Raise the tire fully against the underside of the vehicle Continue turning the whe...

Page 338: ... and loading the vehicle For instruction on how to remove install or store a spare tire see Removing the Flat Tire and Installing the Spare Tire on page 5 86 and Storing a Flat or Spare Tire and Tools on page 5 97 After installing the spare tire on the vehicle you should stop as soon as possible and make sure the spare is correctly inflated The spare tire is made to perform well at speeds up to 70...

Page 339: ... the surfaces being cleaned Permanent damage may result from using cleaners on surfaces for which they were not intended Use glass cleaner only on glass Remove any accidental over spray from other surfaces immediately To prevent over spray apply cleaner directly to the cleaning cloth Notice Using abrasive cleaners when cleaning glass surfaces on the vehicle could scratch the glass and or cause dam...

Page 340: ...eutral pH soaps Too much cleaner that saturates the upholstery Organic solvents such as naptha alcohol etc that can damage the vehicle s interior Fabric Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats For any soil always try to remove it first...

Page 341: ...ess has been completed a paper towel can be used to blot excess moisture from the fabric or carpet Instrument Panel Vinyl and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust If a more thorough cleaning is necessary a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt Never use spot lifters or removers on plastic surface...

Page 342: ...tes on the vehicle Check the cleaning product label If it states that it should not be used on plastic parts do not use it on the vehicle or damage may occur and it would not be covered by the warranty Do not wash the vehicle in direct sunlight Use a car washing soap Do not use cleaning agents that are petroleum based or that contain acid or abrasives as they can damage the paint metal or plastic ...

Page 343: ... it Use only non abrasive waxes and polishes that are made for a basecoat clearcoat paint finish on the vehicle Foreign materials such as calcium chloride and other salts ice melting agents road oil and tar tree sap bird droppings chemicals from industrial chimneys etc can damage the vehicle s finish if they remain on painted surfaces Wash the vehicle as soon as possible If necessary use non abras...

Page 344: ... Snow and ice without proper removal Aluminum Wheels Notice Using strong soaps chemicals abrasive polishes cleaners brushes or cleaners that contain acid on aluminum or chrome plated wheels could damage the surface of the wheel s The repairs would not be covered by the warranty Use only approved cleaners on aluminum or chrome plated wheels Keep the wheels clean using a soft clean cloth with mild s...

Page 345: ...g petroleum based tire dressing products on the vehicle may damage the paint finish and or tires When applying a tire dressing always wipe off any overspray from all painted surfaces on the vehicle Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement make sure the body repair shop applies anti corrosion material to parts repaired or replaced to restore corros...

Page 346: ... blotchy ring shaped discolorations and small irregular dark spots etched into the paint surface Although no defect in the paint job causes this we will repair at no charge to the owner the surfaces of new vehicles damaged by this fallout condition within 12 months or 12 000 miles 20 000 km of purchase whichever occurs first Vehicle Identification Vehicle Identification Number VIN This is the lega...

Page 347: ...if the vehicle is not operating The vehicle has an airbag system Before attempting to add anything electrical to the vehicle see Servicing Your Airbag Equipped Vehicle on page 1 73 Headlamp Wiring The headlamp wiring is protected by fuses in the engine compartment fuse block An electrical overload will cause the lamps to flicker on and off or in some cases to remain off If this happens have your h...

Page 348: ...rs This greatly reduces the chance of fires caused by electrical problems Look at the silver colored band inside the fuse If the band is broken or melted replace the fuse Be sure you replace a bad fuse with a new one of the identical size and rating Floor Console Fuse Block The floor console fuse block is located under the driver seat 5 108 ...

Page 349: ... 12 Climate Control HVAC Controls 13 Trailer Park Lamps 14 Front Park Lamps 15 Taillamps Back up Lamps 16 Empty Fuse Usage 17 Steering Wheel Sensor 18 Outside Rearview Mirror Switch 19 Empty 20 Empty 21 Rear Defogger 22 Outside Rearview Mirror Heater 23 Empty 24 Empty 25 Cargo Door Unlock 26 Rear Door Lock 27 Front Door Lock 28 Rear Passenger Door Unlock 29 Upfitter Park Lamps 30 Front Passenger D...

Page 350: ...itter Auxiliary 2 High Current ISO Relay 43 Retained Accessory Power RAP High Current Micro 44 Rear Defogger High Current Micro Circuit Breaker Usage 45 Power Window 46 Power Seats Engine Compartment Fuse Block The fuse block is located in the engine compartment on the driver side of the vehicle Notice Spilling liquid on any electrical components on the vehicle may damage it Always keep the covers...

Page 351: ...Fuse Usage 1 Left High Beam Headlamp 2 Fuel Pump 3 Empty 4 Fuel Heater Diesel Fuse Usage 5 Right High Beam Headlamp 6 Empty 7 Left Low Beam Headlamp 8 Right Stoplamp Trailer Turn Signal 5 111 ...

Page 352: ...ontrol Module 6 24 Empty 25 Body Control Module 7 26 Body Control Module 3 27 Body Control Module 5 28 Empty 29 Empty Fuse Usage 30 Instrument Panel Cluster 31 Empty 32 Brake Switch 33 Auxiliary Power Outlet 34 Airbag 35 Trailer Wiring 36 Steering Wheel Sensor Gas 37 Body Control Module 2 38 Cigarette Lighter Data Link Controller 39 Windshield Wiper 40 Empty 41 Windshield Washer 42 Empty 43 Horn 4...

Page 353: ...e System Motor J Case 62 Trailer Wiring J Case 63 Empty 64 Starter Solenoid J Case 65 Engine Control Module ECM Powertrain Diesel J Case Fuse Usage 66 Front Blower J Case 67 Empty 77 Body BEC Mega Fuse Relays Usage 68 Empty 69 Run Crank High Current Micro 70 Windshield Wiper High High Current Micro 71 Windshield Wiper High Current Micro 72 Fuel Pump Mini Micro 73 Crank High Current Micro 74 Air Co...

Page 354: ...ties English Metric Air Conditioning Refrigerant R134a For the air conditioning system refrigerant charge amount see the refrigerant caution label located under the hood See your dealer retailer for more information Cooling System 4 3L V6 10 0 qt 9 5 L 4 8L V8 5 3L V8 12 4 qt 11 8 L 6 0L V8 13 8 qt 13 1 L Cooling System with Rear Heat 4 3L V6 13 0 qt 12 3 L 4 8L V8 5 3L V8 15 4 qt 14 6 L 6 0L V8 1...

Page 355: ... 4 SPD 4L60 E 5 0 qt 4 7 L 4 SPD 4L80 E Standard and Heavy Duty 7 7 qt 7 3 L Wheel Nut Torque 140 ft lb 190 Y All capacities are approximate When adding be sure to fill to the approximate level as recommended in this manual Recheck fluid level after filling Engine Specifications Engine VIN Code Transmission Spark Plug Gap 4 3L V6 X Automatic 0 060 in 1 52 mm 4 8L V8 C Automatic 0 040 in 1 01 mm 5 ...

Page 356: ... NOTES 5 116 ...

Page 357: ...ervices 6 7 Maintenance Footnotes Gasoline Engine 6 9 Owner Checks and Services 6 11 At the First 100 1 000 and 6 000 Miles 160 1 600 and 10 000 km 6 11 At Each Fuel Fill 6 11 At Least Once a Month 6 12 At Least Once a Year 6 12 Recommended Fluids and Lubricants 6 15 Maintenance Replacement Parts 6 17 Engine Drive Belt Routing 6 18 Maintenance Record 6 19 Section 6 Maintenance Schedule 6 1 ...

Page 358: ...and recommended fluids and lubricants as prescribed in this manual are necessary to keep this vehicle in good working condition Any damage caused by failure to follow scheduled maintenance might not be covered by the vehicle warranty Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep the vehicle in good working condition but also helps the environment All recommende...

Page 359: ...oline Octane on page 5 6 The services in Scheduled Maintenance on page 6 4 should be performed when indicated See Additional Required Services on page 6 7 and Maintenance Footnotes Gasoline Engine on page 6 9 for further information CAUTION Performing maintenance work on a vehicle can be dangerous In trying to do some jobs you can be seriously injured Do your own maintenance work only if you have ...

Page 360: ...has trained service technicians who will perform this work using genuine parts and reset the system If the engine oil life system is ever reset accidentally service the vehicle within 3 000 miles 5 000 km since the last service Remember to reset the oil life system whenever the oil is changed See Engine Oil Life System on page 5 18 for information on the Engine Oil Life System and resetting the sy...

Page 361: ...sually check for any leaks or damage See footnote j Inspect engine air cleaner filter If necessary replace filter See Engine Air Cleaner Filter on page 5 20 See footnote l Rotate tires and check inflation pressures and wear See Tire Inspection and Rotation on page 5 71 and Tire Wear Inspection in At Least Once a Month on page 6 12 Inspect brake system See footnote a Check engine coolant and windsh...

Page 362: ...ring components See footnote b Inspect engine cooling system See footnote c Inspect wiper blades See footnote d Inspect restraint system components See footnote e Lubricate body components See footnote f Check transmission fluid level and add fluid as needed Inspect shields vehicles with GVWR above 10 000 lbs 4 536 kg only See footnote g Inspect throttle system See footnote m 6 6 ...

Page 363: ...d miles kilometers shown for each item Additional Required Services Service and Miles Kilometers 25 000 40 000 50 000 80 000 75 000 120 000 100 000 160 000 125 000 200 000 150 000 240 000 Inspect fuel system for damage or leaks Inspect exhaust system for loose or damaged components Replace engine air cleaner filter See Engine Air Cleaner Filter on page 5 20 Change automatic transmission fluid and ...

Page 364: ... p Four wheel drive Change transfer case fluid normal service See footnote o Replace spark plugs and inspect spark plug wires An Emission Control Service Engine cooling system service or every five years whichever occurs first An Emission Control Service See footnote i Inspect engine accessory drive belt An Emission Control Service See footnote n Inspect evaporative control system An Emission Cont...

Page 365: ...em replaced if they are cracked swollen or deteriorated Inspect all pipes fittings and clamps replace with genuine parts as needed To help ensure proper operation a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year d Inspect wiper blades for wear cracking or contamination Clean the windsh...

Page 366: ...d Add fluid if needed k Inspect system Check all fuel and vapor lines and hoses for proper hook up routing and condition Check that the purge valve works properly if equipped Replace as needed l If driving regularly under dusty conditions inspect the filter at each engine oil change m Check system for interference or binding and for damaged or missing parts Replace parts as needed Replace any comp...

Page 367: ...e For proper torque see Capacities and Specifications on page 5 114 At Each Fuel Fill It is important to perform these underhood checks at each fuel fill Engine Oil Level Check Notice It is important to check the engine oil regularly and keep it at the proper level Failure to keep the engine oil at the proper level can cause damage to the engine not covered by the vehicle warranty Check the engine...

Page 368: ...ary rotate the tires See Tire Inspection and Rotation on page 5 71 At Least Once a Year Starter Switch Check CAUTION When you are doing this inspection the vehicle could move suddenly If the vehicle moves you or others could be injured 1 Before starting this check be sure there is enough room around the vehicle 2 Firmly apply both the parking brake and the regular brake See Parking Brake on page 2...

Page 369: ... if the vehicle begins to move 3 With the engine off turn the ignition to ON RUN but do not start the engine Without applying the regular brake try to move the shift lever out of P Park with normal effort If the shift lever moves out of P Park contact your dealer retailer for service Ignition Transmission Lock Check While parked and with the parking brake set try to turn the ignition to LOCK OFF i...

Page 370: ...e set the parking brake To check the parking brake s holding ability With the engine running and the transmission in N Neutral slowly remove foot pressure from the regular brake pedal Do this until the vehicle is held by the parking brake only To check the P Park mechanism s holding ability With the engine running shift to P Park Then release the parking brake followed by the regular brake Contact...

Page 371: ... your vehicle s engine see Engine Oil on page 5 15 Engine Coolant 50 50 mixture of clean drinkable water and use only DEX COOL Coolant See Engine Coolant on page 5 25 Usage Fluid Lubricant Hydraulic Brake System DOT 3 Hydraulic Brake Fluid GM Part No U S 12377967 in Canada 89021320 Windshield Washer Optikleen Washer Solvent Parking Brake Cable Guides Chassis Lubricant GM Part No U S 12377985 in Ca...

Page 372: ...9986115 Transfer Case DEXRON VI Automatic Transmission Fluid Usage Fluid Lubricant One Piece Propshaft Slip Yoke Spline Two Piece Propshaft Slip in Tube Spline Spline Lubricant Special Lubricant GM Part No U S 12345879 in Canada 10953511 or lubricant meeting requirements of GM 9985830 Hood Hinges Multi Purpose Lubricant Superlube GM Part No U S 12346241 in Canada 10953474 Weatherstrip Conditioning...

Page 373: ...elow by name part number or specification can be obtained by your dealer retailer Part GM Part Number ACDelco Part Number Engine Air Cleaner Filter 15950115 A3097C Engine Oil Filter 4 3L V6 25010792 PF47 4 8L V8 5 3L V8 6 0L V8 89017524 PF48 Spark Plugs 4 3L V6 12607234 41 993 4 8L V8 5 3L V8 6 0L V8 12609877 41 985 Wiper Blades 22 in 56 0 cm 25949887 6 17 ...

Page 374: ...Engine Drive Belt Routing If your vehicle has the DURAMAX Diesel engine see the DURAMAX Diesel manual for more information V6 Engines V8 Engines 6 18 ...

Page 375: ...ices performed in the boxes provided See Maintenance Requirements on page 6 2 Any additional information from Owner Checks and Services on page 6 11 can be added on the following record pages You should retain all maintenance receipts Maintenance Record Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed 6 19 ...

Page 376: ...Maintenance Record cont d Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed 6 20 ...

Page 377: ...Maintenance Record cont d Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed 6 21 ...

Page 378: ...Maintenance Record cont d Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed 6 22 ...

Page 379: ...0 Courtesy Transportation 7 10 Collision Damage Repair 7 12 Reporting Safety Defects 7 15 Reporting Safety Defects to the United States Government 7 15 Reporting Safety Defects to the Canadian Government 7 15 Reporting Safety Defects to General Motors 7 15 Service Publications Ordering Information 7 16 Vehicle Data Recording and Privacy 7 17 Event Data Recorders 7 18 OnStar 7 19 Navigation System ...

Page 380: ...manager STEP TWO If after contacting a member of dealership management it appears your concern cannot be resolved by the dealership without further help in the U S call the Chevrolet Customer Assistance Center at 1 800 222 1020 In Canada call General Motors of Canada Customer Communication Centre at 1 800 263 3777 English or 1 800 263 7854 French We encourage you to call the toll free number in or...

Page 381: ...ute resolution program prior to filing a court action use of the program is free of charge and your case will generally be heard within 40 days If you do not agree with the decision given in your case you may reject it and proceed with any other venue for relief available to you You may contact the BBB Auto Line Program using the toll free telephone number or write them at the following address BB...

Page 382: ...signed so that the entire dispute settlement process from the time you file your complaint to the final decision should be completed in about 70 days We believe our impartial program offers advantages over courts in most jurisdictions because it is informal quick and free of charge For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan CAMVAP call toll free 1...

Page 383: ...nada Canada www gm ca My GM Canada is a password protected section of www gm ca where you can save information on GM vehicles get personalized offers and use handy tools and forms with greater ease Here are a few of the valuable tools and services you will have access to My Showroom Find and save information on vehicles and current offers in your area My Dealers Retailers Save details such as addr...

Page 384: ... e mail Chevrolet the letter should be addressed to United States Customer Assistance Chevrolet Motor Division Chevrolet Customer Assistance Center P O Box 33170 Detroit MI 48232 5170 Chevrolet com 1 800 222 1020 1 800 833 2438 For Text Telephone devices TTYs Roadside Assistance 1 800 CHEV USA 243 8872 From Puerto Rico 1 800 496 9992 English 1 800 496 9993 Spanish From U S Virgin Islands 1 800 496...

Page 385: ...This program available to qualified applicants can reimburse you up to 1 000 of the cost of eligible aftermarket adaptive equipment required for your vehicle such as hand controls or a wheelchair scooter lift The offer is available for a very limited period of time from the date of vehicle purchase lease For more details or to determine your vehicle s eligibility visit gmmobility com or call the G...

Page 386: ...N and delivery date of the vehicle Description of the problem Coverage Services are provided up to 5 years 100 000 miles 160 000 km whichever comes first In the U S anyone driving the vehicle is covered In Canada a person driving the vehicle without permission from the owner is not covered Roadside Assistance is not a part of the New Vehicle Limited Warranty Chevrolet and General Motors of Canada ...

Page 387: ...s provided to jump start a dead battery Trip Interruption Benefits and Assistance If your trip is interrupted due to a warranty failure incidental expenses may be reimbursed during the 5 years 100 000 miles 160 000 km Powertrain warranty period Items considered are hotel meals and rental car Services Not Included in Roadside Assistance Impound towing caused by violation of any laws Legal fines Mou...

Page 388: ...rtation needs your dealer retailer can help minimize your inconvenience If your vehicle cannot be scheduled into the service department immediately keep driving it until it can be scheduled for service unless of course the problem is safety related If it is please call your dealership retailer let them know this and ask for instructions If the dealer retailer requests you to bring the vehicle for ...

Page 389: ...nformation regarding the allowance amounts for reimbursement of fuel or other transportation costs Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair Rental reimbursement will be limited and must be supported by original receipts This requires th...

Page 390: ...s of the vehicle A recycled original equipment GM part may be an acceptable choice to maintain your vehicle s originally designed appearance and safety performance however the history of these parts is not known Such parts are not covered by your GM New Vehicle Limited Warranty and any related failures are not covered by that warranty Aftermarket collision parts are also available These are made b...

Page 391: ...s If a Crash Occurs Here is what to do if you are involved in a crash Check to make sure that you are all right If you are uninjured make sure that no one else in your vehicle or the other vehicle is injured If there has been an injury call emergency services for help Do not leave the scene of a crash until all matters have been taken care of Move your vehicle only if its position puts you in dang...

Page 392: ...le If you have a question ask for an explanation Reputable shops welcome this opportunity Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs GM recommends that you take an active role in its repair If you have a pre determined repair facility of choice take your vehicle there or have it towed there Specify to the facility that any required replacement...

Page 393: ...HTSA 1200 New Jersey Avenue S E Washington D C 20590 You can also obtain other information about motor vehicle safety from safercar gov Reporting Safety Defects to the Canadian Government If you live in Canada and you believe that your vehicle has a safety defect notify Transport Canada immediately in addition to notifying General Motors of Canada Limited Call them at 1 800 333 0510 or write to Tr...

Page 394: ... vehicle Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle The owner manual includes the Maintenance Schedule for all models In Portfolio Includes a Portfolio Owner Manual and Warranty Booklet RETAIL SELL PRICE 35 00 U S plus processing fee Without Portfolio Owner Manual only RETAIL SELL PRICE 25 00 U S ...

Page 395: ...hicle has a number of sophisticated computers that record information about the vehicle s performance and how it is driven For example your vehicle uses computer modules to monitor and control engine and transmission performance to monitor the conditions for airbag deployment and deploy airbags in a crash and if so equipped to provide antilock braking to help the driver control the vehicle These m...

Page 396: ...is recorded by the EDR under normal driving conditions and no personal data e g name gender age and crash location is recorded However other parties such as law enforcement could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation To read data recorded by an EDR special equipment is required and access to the vehicle or the EDR is neede...

Page 397: ... navigation system operating manual for information on stored data and for deletion instructions Radio Frequency Identification RFID RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security as well as in connection with conveniences such as key fobs for remote door locking unlocking and starting and in vehicle transmitters for garage door...

Page 398: ... NOTES 7 20 ...

Page 399: ...gs 1 58 All Wheel Drive 5 45 All Wheel Drive AWD System 4 8 Antenna Fixed Mast 3 84 Antilock Brake System ABS 4 5 Antilock Brake System Warning Light 3 32 Appearance Care Aluminum Wheels 5 104 Care of Safety Belts 5 102 Chemical Paint Spotting 5 106 Cleaning Exterior Lamps Lenses 5 103 Fabric Carpet 5 100 Finish Care 5 103 Finish Damage 5 105 Instrument Panel Vinyl and Other Plastic Surfaces 5 101...

Page 400: ...5 53 Taillamps 5 52 Buying New Tires 5 74 C Calibration 3 46 California Fuel 5 6 California Perchlorate Materials Requirements 5 4 California Proposition 65 Warning 5 4 Canadian Owners ii Capacities and Specifications 5 114 Carbon Monoxide 2 31 4 16 Care of Safety Belts 5 102 Cargo Door Relocking 2 7 CD MP3 3 78 Center High Mounted Stoplamp CHMSL 5 52 Chains Tire 5 80 Charging System Light 3 30 Ch...

Page 401: ...Compass 3 46 Control of a Vehicle 4 3 Coolant Engine 5 25 Engine Temperature Gage 3 33 Cooling System 5 24 Courtesy Transporation 7 10 Cruise Control 3 9 Cruise Control Light 3 39 Customer Information Courtesy Transportation 7 10 Customer Assistance for Text Telephone TTY Users 7 6 Customer Assistance Offices 7 6 Customer Satisfaction Procedure 7 2 GM Mobility Reimbursement Program 7 7 Online Owne...

Page 402: ...s 4 13 Rocking Your Vehicle to Get it Out 4 18 Winter 4 16 Driving for Better Fuel Economy 4 2 Dual Tire Operation 5 65 E EDR 7 17 Electrical System Add On Equipment 5 107 Engine Compartment Fuse Block 5 110 Floor Console Fuse Block 5 108 Fuses and Circuit Breakers 5 108 Headlamp Wiring 5 107 Windshield Wiper Fuses 5 107 Electronic Immobilizer PASS Key III 2 17 Electronic Immobilizer Operation PAS...

Page 403: ...riving for Better Economy 4 2 E85 85 Ethanol 5 8 Filling a Portable Fuel Container 5 12 Filling the Tank 5 10 Fuels in Foreign Countries 5 9 Fuel cont Gage 3 40 Gasoline Octane 5 6 Gasoline Specifications 5 6 Fuses Engine Compartment Fuse Block 5 110 Floor Console Fuse Block 5 108 Fuses and Circuit Breakers 5 108 Windshield Wiper 5 107 G Gage Engine Coolant Temperature 3 33 Fuel 3 40 Oil Pressure ...

Page 404: ...Properly 1 15 I Ignition Positions 2 19 Infants and Young Children Restraints 1 32 Inflation Tire Pressure 5 64 Instrument Panel Brightness 3 15 Cluster 3 24 Overview 3 4 J Jump Starting 5 41 K Keyless Entry System 2 3 Keys 2 2 L Labeling Tire Sidewall 5 56 Lamp Malfunction Indicator 3 34 Lamps Dome 3 15 Dome Lamp Override 3 15 Reading 3 16 Lap Shoulder Belt 1 23 LATCH System for Child Restraints ...

Page 405: ...ocks 2 8 Loss of Control 4 11 Lower Anchors and Tethers for Children 1 39 M Maintenance Schedule Additional Required Services 6 7 At Each Fuel Fill 6 11 At Least Once a Month 6 12 At Least Once a Year 6 12 At the First 100 1 000 and 6 000 Miles 160 1 600 and 10 000km 6 11 Introduction 6 2 Maintenance Footnotes 6 9 Maintenance Record 6 19 Maintenance Replacement Parts 6 17 Maintenance Requirements ...

Page 406: ...raints 1 29 OnStar Privacy 7 19 Outlet Adjustment 3 20 Outlets Accessory Power 3 17 Outside Convex Mirror 2 34 Heated Mirrors 2 35 Manual Mirrors 2 33 Power Mirrors 2 34 Towing Mirrors 2 33 Owner Checks and Services 6 11 Owners Canadian ii P Paint Damage 5 105 Park Shifting Into 2 29 Shifting Out of 2 30 Park Brake 2 28 Parking Over Things That Burn 2 31 Passenger Airbag Status Indicator 3 29 Pass...

Page 407: ...r Seat Operation 1 5 Rearview Mirrors 2 33 Reclining Seatbacks 1 3 Recommended Fluids and Lubricants 6 15 Recreational Vehicle Towing 4 24 Remote Keyless Entry RKE System 2 3 Remote Keyless Entry RKE System Operation 2 4 Removing the Flat Tire and Installing the Spare Tire 5 86 Removing the Spare Tire and Tools 5 83 Replacement Bulbs 5 53 Replacement Parts Maintenance 6 17 Reporting Safety Defects...

Page 408: ...Requirements 5 4 California Proposition 65 Warning 5 4 Service cont Doing Your Own Work 5 4 Engine Soon Lamp 3 34 Publications Ordering Information 7 16 Service Scheduling Appointments 7 10 Servicing Your Airbag Equipped Vehicle 1 73 Setting the Clock 3 65 Sheet Metal Damage 5 105 Shifting Out of Park 2 30 Shift Lock Manual Release 2 30 Shifting Into Park 2 29 Signals Turn and Lane Change 3 7 Slid...

Page 409: ...Operation 5 67 Pressure Monitor System 5 66 Tires cont Removing the Flat Tire 5 86 Removing the Spare Tire and Tools 5 83 Secondary Latch System 5 94 Spare Tire 5 98 Storing a Flat or Spare Tire and Tools 5 97 Tire Sidewall Labeling 5 56 Tire Terminology and Definitions 5 60 Uniform Tire Quality Grading 5 77 Wheel Alignment and Tire Balance 5 78 Wheel Replacement 5 78 When It Is Time for New Tires...

Page 410: ...Warning Lights Gages and Indicators 3 23 Warnings DIC Warnings and Messages 3 48 Hazard Warning Flashers 3 6 Safety and Symbols iii Wheels Alignment and Tire Balance 5 78 Different Size 5 76 Replacement 5 78 Where to Put the Restraint 1 37 Windows 2 13 Manual 2 14 Power 2 14 Swing Out Windows 2 15 Windows Enhanced Technology Glass 2 16 Windshield Washer 3 9 Washer Fluid 5 36 Wiper Blade Replacemen...

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