ChemoMetec NucleoCounter, User Manual

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8 Troubleshooting - Error messages
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8 Troubleshooting - Error messages
Under certain conditions the NucleoCounter will display error
messages during operation. Corrective actions are suggested
below but if they do not correct the errors, contact ChemoMetec
A/S or the local distributor.
8.1 No valid cassette
When trying to analyze a cassette, which is not valid, the
NucleoCounter displays the error message shown in Figure 27.
No valid
cassette
Press any key
Figure 27. The error message displayed when the NucleoCounter
does not
recognize the cassette as valid
This error message is displayed in the following situations:

The cassette has been analyzed previously

The cassette is not inserted properly into the
NucleoCounter

There is no cassette inserted into the NucleoCounter
8.2 Analysis aborted
The NucleoCounter displays the error message shown in Figure 28
when the analysis has been aborted because the stained mixture
inside the cassette has not reached the chamber within a given
time.
Analysis aborted
Flow sensor error
Refer to manual
Press any key
Figure 28. Error message displayed by the NucleoCounter when
the analysis has been aborted