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SAFETY HINTS \ INSTRUCTIONS OF USE \ WARRANTY & GAURANTEE GUIDELINES
1.Please read this User Guide thoroughly before using this product. If you are not sure
on any point in this guide please consult with the sales person whom sold you this
product or contact Chelino on 0118352520. Our offices hours are Monday to Thursday
from 9:00 am to 13:00 pm and 14:00 pm to 16:30 pm and Fridays from 9:00 am to
12:00 pm and 14:00 pm to 16:30 pm. Our offices are closed on Saturdays, Sundays,
Public holidays and for three weeks during the December/ January festive season. We
are situated at 12 Kimberlite Road, Theta Ext, Booysens Reserve, 2091, Johannesburg,
Gauteng, RSA.
2.To avoid suffocation or swallowing or any other illness, please keep all packaging
which have been removed from parts wrapped in the box away from infants, toddlers,
children or any other living being. Please carefully dispose of the unwanted packaging
once this product is fully assembled and you are satisfied with your purchase.
3.Please make sure that you are entirely satisfied with your purchase before removing
the warning card attached to this product and before using this product. Once the
warning card has been removed and if this product has been used we will not accept
the return of this product.
4.If you are not entirely satisfied with this product purchased, please disassemble this
product and re-pack it in the original packaging and return it to the store you purchased
it from together with the proof of purchase. Depending on the stores policy, you will
either be entitled to a replacement product, a credit voucher or a refund. This depends
on the stores policies.
5.If you are not entirely satisfied with the assemble of this product or if you are not
100% sure that you have assembled this product correctly, please take this product back
to the store you purchased it from and request for some assistance in checking if the
assembly is correct or get this product assembled. Depending on the store’s policy,
there could be an extra charge for this service. Chelino will not take any responsibility if
this product is incorrectly assembled thus causing any sort of injury to the user or the
child. Alternatively you can contact Chelino directly on 0118352520, our offices hours
are Monday to Thursday from 9:00 am to 13:00 pm and 14:00 to 16:30 pm and Fridays
from 9:00 am to 12:00 pm and 14:00 pm to 16:30 pm. Our offices are closed on
Saturdays, Sundays, Public holidays and for three weeks during the December/ January
festive season. There is a charge for the assembly of any product. If you require a
Chelino representative to assemble this product you will have to bring this product to
our offices which are situated at 12 Kimberlite Road, Theta Ext, Booysens Reserve,
2091, Johannesburg, Gauteng, RSA.
6.Please note, that any repair which will needs to be made to this product must be
done at the Chelino workshop which is situated at 12 Kimberlite Road, Theta Ext,
Booysens Reserve, 2091, Johannesburg, Gauteng, RSA. Our offices hours are Monday to
Thursday from 9:00 am to 13:00 pm and 14:00 pm to 16:30 pm and Fridays from 9:00
am to 12:00 pm and 14:00 pm to 16:30 pm. Our offices are closed on Saturdays,
Sundays, Public holidays and for three weeks during the December/ January festive
season.We do not provide any loan\courtesy products while your product has been sent
in for repairs. Chelino requires 7 working days to repair any product, but this lead time
may vary depending on the transportation of the product too and from yourself. Once
the warranty card is detached from this product and once this product is used even if
used once and if there is a fault, this product will need to be sent to the Chelino
Workshop for the repair and no refund\credit\exchange will be allowed. Only a Chelino
representative can decide whether the product needs to be
replaced\credited\exchanged.
