15
16
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
Coffee does not
come out
1.
Appliance not turned on or plugged in
2.
No water in reservoir.
3.
Coffee is ground too fine.
4.
Too much coffee in filter basket
5.
Coffee has been tamped down too much
6.
Unit has not been used for a while
1.
Plug in unit and turn it on
2.
Add water
3.
Grind less fine
4.
Add less coffee
5.
Refill filter and tamp less
6.
Unit needs priming; follow
directions on p. 7
Coffee comes out
around the edge of
the portafilter
1.
Portafilter not rotated to full lock
position
2.
Coffee grounds were left around the
filter basket rim
3.
Too much coffee in filter basket
1.
Rotate portafilter to locked
position
2.
Wipe off rim
3.
Fill with less coffee
Milk is not foamy
after frothing or
is not coming out
of tube
1.
Ran out of steam
2.
Milk is not cold enough
3.
Frothing tube is blocked
1.
Ensure there is enough
water in the reservoir
2.
Chill milk and frothing
reservoir
3.
Follow the instructions to
clean the milk reservoir and
the frothing tube
Coffee comes out
too quickly
1.
Coffee grind is too coarse
2.
Not enough coffee in filter
1.
Use a finer grind
2.
Add more coffee
Coffee is too weak
1.
Using single filter basket for
double shot
2.
Coffee grind is too coarse
1.
Use double filter basket for
double shot
2.
Use a finer grind
10. When the brew cycle ends, the unit will go into standby mode and will be preheating in
the background. If no button is pressed within 20 minutes, it will go in to sleep mode.
11. To discard spent grinds, remove the portafilter and let cool. Hold the portafilter basket
in place by flipping up the portafilter basket retention clip to partially cover the lip of the
basket and portafilter. Press on the clip with your thumb to hold the basket in place as
you empty the grinds.
NOTE:
Be sure to clean the froth dispensing tube after every use
following the directions on p. 18.
HOW TO ADD MORE FROTH OR FROTH MILK SEPARATELY
The Espresso Maker also allows you to add more frothed milk to your coffee drink and to
prepare froth milk on its own to use to make a macchiato or to add to hot chocolate. Be
sure the cup is positioned with the froth dispensing tube over it, then simply press the
FROTH button. The milk will froth for about 30 seconds. If you want less time, simply press
the FROTH button again to stop frothing.
NOTE:
Be sure to clean the froth dispensing tube after every use following the directions
on p. 18.
TROUBLESHOOTING
OPERATING INSTRUCTIONS
