7
8
MODEL: RJ11-17-GOPP
MODEL: RJ11-17-GOPP
CLEANING AND MAINTENANCE
TROUBLESHOOTING
CLEANING YOUR KETTLE
1. Unplug the Glass Kettle and allow it to cool.
2. Once it’s completely cool, gently wipe down exterior of Glass Kettle with a damp cloth
or paper towel.
3. Rinse the inside with water.
WARNING:
Never immerse the kettle, its base, the cord or the plug in water or any other liquids.
IMPORTANT:
The electrical connections and the On/Off switch must never come into
contact with water or any other liquids.
4. Dry completely.
DESCALING
For the best tasting hot water, descale the Glass Kettle regularly to remove any
mineral deposits that may accumulate over time and cause discoloration. Descaling is
recommended at least once a month, or more regularly if your water is very hard.
3 Methods to Descale:
• To descale with white vinegar: Fill the Glass Kettle with
¼
L water and
¼
L
white vinegar and switch on to boil. Once water comes to a boil and Glass Kettle shuts
off, let stand for 1 hour. Empty the Glass Kettle and rinse with water 5 to 6 times.
Repeat if necessary.
• To descale with citric acid: Fill the Glass Kettle with
¼
L water and switch on to boil.
Once water comes to a boil and Glass Kettle shuts off, add 25 grams citric acid.
Let stand for 15 minutes. Empty the Glass Kettle and rinse with water 5 to 6 times.
Repeat if necessary.
• To descale with a descaling solution: Follow manufacturer’s package instructions.
*Never use a descaling method other than recommended.
TROUBLESHOOTING GUIDE
Problem
Possible Cause
Possible Solution
Kettle does not boil.
Kettle has become
disconnected.
Insert the plug into the
electrical outlet.
Kettle is not properly
connected to base.
Ensure that the kettle is
properly inserted onto
the base.
Kettle does not work.
Kettle was turned On
without water and
overheated.
Allow the kettle to cool
and fill with water.
It should start working
in about 15 minutes.
Water has an unusual taste.
Kettle is new.
Spill out the water and boil
clean water. If this problem
continues, fill the kettle
with water and two
teaspoons of baking soda.
Bring the water to a boil,
let cool and spill out water.
Rinse with lukewarm water.
Kettle turns On and
switches Off immediately.
There is not enough water
in the kettle.
Fill kettle with at least 0.5 L
water so water reaches the
MIN fill line. The Glass Kettle
is equipped with Boil-Dry
Protection to protect your
kettle from heating up
when there’s not enough
water in it.
