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Ceramic Cooktops TROUBLESHOOTING  9

troubleshooting

PROBLEM

POSSIBLE CAUSE

REMEDY

You cannot activate the appliance or 

operate it.

The appliance is not connected to 

an electrical supply or it is connected 

incorrectly.

Check if the appliance is correctly 

connected to the electrical supply (refer to 

connection diagram).
Activate the appliance again and set the 

heat setting in less than 10 seconds.

You touched 2 or more sensor fields at the 

same time.

Touch only one sensor field.

There is water or fat stains on the control 

panel.

Clean the control panel.

The appliance deactivates.

You put something on the sensor field  . Remove the object from the sensor field.

The residual heat indicator does not come 

on.

The cooking zone is not hot because it 

operated only for a short time.

If the cooking zone operated sufficiently 

long to be hot, speak to the service 

centre.

The sensor fields become hot.

The cookware is too large or you put it 

too near to the controls.

Put large cookware on the rear cooking 

zones if necessary.

comes on.

The Automatic Switch Off operates.

Deactivate the appliance and activate it 

again.

and a number come on.

There is an error in the appliance.

Disconnect the appliance from the 

electrical supply for some time. Disconnect 

the fuse from the electrical system of the 

house. Connect it again. If   comes on 

again, speak to the service centre.

If you tried the above solutions and cannot re- pair the problem, 

speak to your dealer or the customer service. Give the data from 

the rating plate, and an error message that comes on.
Make sure, you operated the appliance correctly. If not the 

servicing by a customer service technician or dealer will not be 

free of charge, also during the warranty period. The instructions 

about the customer service and conditions of guarantee are in 

the guarantee booklet.

Summary of Contents for CHC644BB

Page 1: ...Ceramic Cooktops GENERAL SAFETY 1 CERAMIC COOKTOP User Manual MODEL CHC644BB...

Page 2: ...number here Model Serial number The symbols you will see in this booklet have these meanings WARNING WARNING Indicates information concerning your personal safety WARNING CAUTION Indicates informatio...

Page 3: ...ying of food The appliance must not be used as a work surface or as a storage surface Additions or modifications to the appliance are not permitted Do not place or store flammable liquids highly infla...

Page 4: ...Cooking zone 1 2 3 4 5 1 2 3 5 4 SENSOR FIELD FUNCTION 1 Activates and deactivates the appliance 2 Locks unlocks the control panel 3 Activates the cooking zone 4 Increases and decreases the heat sett...

Page 5: ...ng zone is deactivated The cooking zone operates There is a malfunction A cooking zone is still hot residual heat The Automatic Switch Off function operates The Lock the child safety device is in oper...

Page 6: ...setting The display shows the heat setting Touch and at the same time to deactivate the cooking zone Lock When the cooking zones operate you can lock the lock control panel but not It prevents an acci...

Page 7: ...foods to much Cookware The residual heat indicator lights up as soon as the corresponding zone is hot ENVIRONMENTAL TIPS ENVIRONMENTAL TIPS Always place cookware on the coking zone before it is switc...

Page 8: ...by sliding the blade over the surface 3 Wipe the appliance with a damp cloth and a little washing up liquid 4 Rub the appliance dry using a clean cloth REMOVE TYPE IMMEDIATELY AFTER COOLING USE Sugar...

Page 9: ...sufficiently long to be hot speak to the service centre The sensor fields become hot The cookware is too large or you put it too near to the controls Put large cookware on the rear cooking zones if n...

Page 10: ...ted on the rating plate corresponds to the available supply voltage The rating plate is located on the lower casting of the hob The heating element voltage is AC230V The appliance also works perfectly...

Page 11: ...Ceramic Cooktops ASSEMBLY 11 assembly min 50mm min 600mm...

Page 12: ...12mm min 20mm min 25mm min 25mm Installation above cupboards or drawers Under hob access must be restricted by the addition of a board mounted at least 20mm from underside of hob Installation above c...

Page 13: ...Ceramic Cooktops ASSEMBLY 13...

Page 14: ...of the packaging materials in the appropriate container at the community waste disposal facilities Old appliance The symbol on the product or on its packaging indicates that this product may not be tr...

Page 15: ...by i negligence or accident ii misuse or abuse including failure to properly maintain or service iii improper negligent or faulty servicing or repair works done by anyone other than an Electrolux auth...

Page 16: ...PIRATION TO YOUR HOME VISIT ELECTROLUX COM 2020 Electrolux Home Products Pty Ltd ABN 51 004 762 341 ANC A05333008 Rev A C_MAN_CHC644_Nov20 Contact us if you need more help Australia phone 13 13 49 ema...

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