Scorpion™ Storm FXRG User Manual
16
Rev. 3
Returns
Returned merchandise must be sent prepaid and in the original packing. CHAUVET® will not issue
call tags. Package must be clearly labeled with a Return Merchandise Authorization (RMA)
number). Products returned without an RMA number will not be accepted.
Call CHAUVET® and request an RMA number prior to shipping the fixture. Be prepared to provide
the model number, serial number, and a brief description of the cause(s) for the return.
Mark the RMA number clearly on a label and apply to the box. Do not write the RMA number
directly on the box.
Be sure to properly pack the fixture and accessories. Any shipping damage resulting from
inadequate packaging is the customer’s responsibility. CHAUVET® reserves the right to use its
own discretion to repair or replace product(s). FedEx packing or double-boxing are recommended.
If you are given an RMA number, please include the following information on a piece of
paper inside the box:
•
Your name
•
Your address
•
Your phone number
•
The RMA number
•
A brief description of the cause(s) for the return
Contact Us
World Headquarters
United Kingdom & Ireland
CHAUVET
®
CHAUVET
®
Europe Ltd.
General Information
Address:
5200 NW 108th Avenue
Sunrise, FL 33351
Voice:
954-929-1115
Fax:
954-929-5560
Toll free:
(800) 762-1084
Technical Support
Voice:
954-929-1115 (Press
4
)
Fax:
954-756-8015
Email:
General Information
Address:
Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice:
+44 (0)1773 511115
Fax:
+44 (0)1773 511110
Technical Support
Email: [email protected]
World Wide Web
: www.chauvetlighting.com
World Wide Web
: www.chauvetlighting.co.uk