Chauvet LED Followspot 75, User Manual

Page: 13 / 17

LED Followspot 75 User Manual (Rev. 07) Page 13 of 17
General Troubleshooting
Symptom Possible Cause Possible Action
Circuit breaker
or fuse keeps
blowing
 Excessive load on the circuit  Make sure that the total load
does not exceed 80% of the
breaker or fuse nominal
current
 Short circuit along the
power lines
 Check the power lines and
power cords
Product does
not power up
 No energy on power outlet  Check power outlet
 Change to another outlet
 Loose or damaged power
cord
 Check the power cord
 Blown fuse  Replace blown fuse with a
good one of the same type
and rating
 Internal problem  Send product for repair
Product does
not respond to
DMX
 Wrong starting address on
the product
 Set the correct starting
address on the product
 Use the right fader(s) on the
controller
 Wrong DMX personality on
the product
 Set the correct DMX
product’s personality
 Assign the faders
accordingly
 Wrong polarity setting on
the DMX controller
 Change the signal polarity
on the controller
 Loose or damaged DMX
cable
 Check the DMX cable
before the faulty unit
 Internal problem  Send product for repair
Intermittent DMX
Problems
 Signal cables are not DMX
compatible
 Replace non DMX cables
with true DMX cables
 Interference with AC or
radio signals
 Keep DMX cables away
from AC wires or radio
equipment
 DMX cable too long  Install an optically coupled
DMX amplifier right before
the product with intermittent
problems
 Too many products
connected
 Install an optically coupled
DMX amplifier after unit #32
 Terminator not connected  Install a terminator, as
indicated in the
DMX Primer
section.
If you still experience problems after trying the above solutions, contact
CHAUVET® Technical Support.