Appendix
DMX-355 User Manual
13
2005-12-15/10:45
General Troubleshooting
Applies to
Symptom
Solution(s)
Lights
Foggers
& Snow
Controllers
Dimmers
& Chaser
Auto shut off
Check fan thermal switch reset
Beam is very dim or not
bright
Clean optical system or replace lamp
Check 220/110v switch for proper setting
Breaker/Fuse keeps
blowing
Check total load placed on device
Chase is too slow
Check users manual for speed adjustment
Device has no power
Check for power on Mains.
Check device
’
s fuse. (internal and/or external)
Fixture is not responding
Check DMX Dip switch settings for correct addressing
Check DMX cables
Check polarity switch settings
Fixture is on but there is
no movement to the audio
Make sure you have the correct audio mode on the control switches.
If audio provided via
¼
”
jack, make sure a live audio signal exists
Adjust sound sensitivity knob
Lamps cuts off
sporadically
Possible bad lamp or fixture is overheating.
Lamp may be at end of its life.
Light will not come on after
power failure
Some discharge lamps require a cooling off period before the
electronics in the fixture can kick start it again, wait 5 to 10 minutes
before powering up
Loss of signal
Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power cables or black lights.
Motor movements are
jerky or jumpy
Possible bad motor driver or sensors
Check polarity switch on controller
Moves slow
Check 220/110v switch for proper setting
No flash
Re-install bulb, may have shifted in shipping
No light output
Check slip ring & brushes for contact
Install bulb
Call service technician
Relay will not work
Check reset switch
Check cable connections
Remote does not work
Make sure connector is firmly connected to device
Stand alone mode
All CHAUVET lighting fixtures featuring stand-alone functions do not
require additional settings, simply power the fixture and it will
automatically enter into this mode
Unit wobbles when rotating
Check for damages possibly incurred during shipping
