Technical Information
February 16, 2010
-19-
COLORado™ 1 Tour User Manual Rev. 01f
COLORado™ 1 Tour Troubleshooting Guide
Symptom
Cause(s)
Action(s)
General low light intensity
•
Dirty lens assembly
•
Clean the fixture regularly
•
Misaligned lens assembly
•
Install lens assembly properly
A single LED (Red,
Green, Blue or White),
does not illuminate
•
Faulty LED
•
Replace the LED board
•
Faulty LED board
•
Replace the LED board
A group LEDs (Red,
Green, Blue or White),
does not illuminate
•
Faulty LED
•
Replace the LED board
•
Faulty LED board
•
Replace the LED board
•
Faulty LED driver
•
Replace the LED driver board
None of the LEDs are
illuminating
•
Faulty LED PCB
•
Replace the LED board
•
Faulty LED Driver PCB
•
Replace the LED driver board
•
Faulty main PCB
•
Replace the Display / Main board
Breaker/Fuse keeps
blowing
•
Excessive circuit load
•
Check total load placed on the electrical circuit
•
Short circuit along the power wires
•
Check for a short in the electrical wiring
Fixture does not power up
•
No power
•
Check for power on power outlet
•
Loose or damaged power cord
•
Check power cord
•
Blown internal fuse
•
Replace internal fuse
•
Faulty internal power supply
•
Replace internal power supply
Fixture does not respond
to DMX
•
Wrong DMX addressing
•
Check Control Panel and unit addressing
•
Damaged DMX cables
•
Check DMX cables
•
Wrong polarity on the controller
•
Check polarity switch settings on the controller
•
Loose DMX cables
•
Check cable connections
•
Faulty DMX interface
•
Replace Main PCB
•
Faulty Main PCB
•
Replace Main PCB
DMX signal problems
•
Non DMX cables
•
Use only DMX compatible cables
•
Bouncing signals
•
Install terminator as suggested
•
Long cable / low level signal
•
Install an optically coupled DMX splitter right
after fixture with strong signal
•
Too many fixtures
•
Install an optically coupled DMX splitter after
unit #32
•
Interference from AC wires
•
Keep DMX cables separated from power cables
or black lights
If you still experience technical problems after trying the above solutions, contact
CHAUVET® Technical Support.
