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Chauvet Professional VIP DRIVE 10-5 Nova User Manual Download Page 46

Page 42 of 53

 Operation

VIP Drive 10-5 Nova User Manual Rev. 1

Firmware Version

To see the current firmware version:

1. Access the 

System Settings

 menu.

2. Turn the 

<MENU>

 knob until 

About 

is selected.

3. Press the 

<MENU>

 knob.

Factory Reset

There are 3 options for resetting the VIP Drive 10-5 Nova to factory defaults:

•

Reset (Save IP)

: Resets all settings except for the 

Communication

 menu.

•

Partial Reset

: Resets all settings except for 

Communication

, 

Shortcut Button <FN>

, 

语言

/

Language

, any imported files, and the device name.

•

Reset All

: Resets the entire product.

To reset the product to factory defaults:

1. Press the 

<MENU>

 knob to access the menu.

2. Turn the 

<MENU>

 knob until 

Factory Reset 

is selected.

3. Press the 

<MENU>

 knob.

4. Turn the 

<MENU>

 knob to select from 

Reset (Save IP)

, 

Partial Reset

, or 

Reset All

.

5. Press the 

<MENU>

 knob.

6. Turn the 

<MENU>

 knob to select from 

No

 (do not reset) or 

Yes

 (reset).

7. Press the 

<MENU>

 knob.

Communication

The Communication settings control the data connections and network addressing of the product.

To access the Communication menu:

1. Press the 

<MENU>

 knob to access the menu.

2. Turn the 

<MENU>

 knob until 

Communication 

is selected.

3. Press the 

<MENU>

 knob.

Communication Mode

This setting controls which data connection has priority.

1. Access the 

Communication

 menu.

2. Turn the 

<MENU>

 knob until 

Mode 

is selected.

3. Press the 

<MENU>

 knob.

4. Turn the 

<MENU>

 knob to select from 

LAN Preferred 

(ethernet connection will have priority) or 

USB Preferred 

(USB connection will have priority).

5. Press the 

<MENU>

 knob.

Network

These settings control the IP Address, Subnet Mask, and Gateway, either manually or automatically.

To access the Network menu:

1. Access the 

Communication

 menu.

2. Turn the 

<MENU>

 knob until 

Network 

is selected.

3. Press the 

<MENU>

 knob.

Network Mode

To switch between Automatic and Manual mode:

1. Access the 

Network

 menu.

2. Turn the 

<MENU>

 knob until 

Mode 

is selected.

3. Press the 

<MENU>

 knob.

4. Turn the 

<MENU>

 knob to select from 

Automatic 

(automatically set the IP address and subnet 

mask) or 

Manual 

(manually set the IP address and subnet mask).

5. Press the 

<MENU>

 knob.

IP Address

The values of the VIP Drive 10-5 Nova IP address have the following ranges: 

1: 

0–223

, 2: 

0–255

, 3: 

0–255

, 4: 

1–255

. These ranges may vary depending on the other network settings.

To manually set the IP address (having set the 

Network Mode

 to 

Manual

):

1. Access the 

Network

 menu.

2. Turn the 

<MENU>

 knob until 

IP Address 

is selected.

3. Press the 

<MENU>

 knob.

4. Turn the 

<MENU>

 knob to set the selected value.

5. Press the 

<MENU>

 knob to enter the selected value and cycle to the next value.

6. Repeat steps 4 and 5 until the IP Address is set as desired.

7. Press 

<ESC>

 to finish.

Summary of Contents for VIP DRIVE 10-5 Nova

Page 1: ...User Manual V1 0 B0 CTM0101 Model ID VIPDRIVE105NOVA ...

Page 2: ... purpose without written consent from Chauvet Document Printing For best results print this document in color on letter size paper 8 5 x 11 in double sided If using A4 paper 210 x 297 mm configure the printer to scale the content accordingly Intended Audience Any person installing operating and or maintaining this product should completely read through the guide that shipped with the product as we...

Page 3: ...m 8 Output Connections Diagram 8 Cascading Connection 9 Cascading USB Connection Diagram 9 GenLock Synchronization 9 GenLock Connection Diagram 9 Fiber Optic Connection via SFP Modules 10 Fiber Converter Mode 10 Fiber Optic Backup 11 Fiber Optic Copy 12 4 Operation 13 Control Panel Description 13 Programming 13 Menu Lockout Function 13 Menu Map 13 Operating Settings Configuration 22 Home Screen 22...

Page 4: ...9 Input High Bandwidth Digital Content Protection 39 Latency Reduction 39 3D Mode 40 OPT 2 Mode 41 System Settings 41 Shortcut Button FN 41 Home Screen Timeout 41 Diagnostics 41 Firmware Version 42 Factory Reset 42 Communication 42 Communication Mode 42 Network 42 Working Mode 43 Fiber Converter Menu 44 语言 Language 44 NovaLCT Software 45 Software Setup 45 Screen Configuration 45 Sending Card Tab 4...

Page 5: ... damage not related to shipping or concealed damage file a claim with Chauvet within 7 days of delivery Text Conventions Symbols VIP Drive 10 5 Nova IEC power cord USB cable HDMI signal cable DVI signal cable Cat5e ethernet 3 ft jumper cable Quick Reference Guide Convention Meaning 1 512 A range of values 50 60 A set of values of which only one can be chosen Settings A menu option not to be modifi...

Page 6: ...rating Power and Wiring Make sure the power cord is not crimped or damaged Always make sure you are connecting this product to the proper voltage in accordance with the specifications in this manual or on the product s specification label To eliminate unnecessary wear and improve its lifespan during periods of non use completely disconnect the product from power via breaker or by unplugging it Nev...

Page 7: ...Ethernet video outputs support 4K at 6 55 million LED resolution Works with NovaLCT software for complex configurations and panel calibration Compact 1U packaging eases transportation and integration into your existing setup Fiber SFP output for all 10 ports of the processor primary and backup 1 of the fiber SFP ports may be used as a direct video input Mode selection in menu allows the processor ...

Page 8: ...r is being edited On white light Layer is closed PIP1 PIP2 SCALE Fills the entire screen with the lowest priority layer On blue light Full screen scaling activated On white light Full screen scaling deactivated 4 INPUTS buttons HDMI 1 1 Switches the layer input source or enters the corresponding number and displays the status of the input source On blue light Input source in use Flashing blue ligh...

Page 9: ... Type B USB type B input port for cascading from other devices or connecting to a personal computer 6 HDMI 1 4 1 IN HDMI video input port supporting interlaced signal inputs Supports mosaic of 2 HDMI 1 4 inputs HDMI 1 4 1 LOOP HDMI 1 4 video loop output port for the HDMI1 input 7 HDMI 1 4 2 HDMI video input port supporting interlaced signal inputs Supports mosaic of 2 HDMI 1 4 inputs 8 DVI HDMI 1 ...

Page 10: ...Page 6 of 53 Introduction VIP Drive 10 5 Nova User Manual Rev 1 Product Dimensions 19 in 483 mm 13 8 in 351 2 mm 1 97 in 50 1 mm ...

Page 11: ...s The VIP Drive 10 5 Nova has USB and Ethernet ports for interfacing with a computer HDMI DVI SDI and fiber optic ports for sending receiving at distance as well as 10 RJ45 out ports and GenLock in and loop connectors Video Source Connection You can link the VIP Drive 10 5 Nova directly to a video source using a DVI connection an HDMI connection or an SDI connection NovaLCT Connection You can link...

Page 12: ...ve processed video output from another VIP Drive 10 5 Nova at distance via SFP modules and fiber optic cable OPT SFP Port 7 Receive AC power IEC Receiving Device Connections 1 Another VIP Drive 10 5 Nova or another product to be synchronized to the same video switcher or clock generator GENLOCK LOOP 2 Another VIP Drive 10 5 Nova 3G SDI LOOP 3 LED video panels such as the F2 from CHAUVET RJ45 4 Ano...

Page 13: ...l from a video switcher or a clock generator either directly or via another product GENLOCK LOOP is for sending a synchronization signal to another product such as a camera This function is essential for systems with multiple VIP Drive 10 5 Nova products and or for systems being filmed GenLock Connection Diagram Any input source can be used as a synchronization source See Synchronization for more ...

Page 14: ...ted video products Set the Device Backup for the sending VIP Drive 10 5 Nova products to Primary Set the OPT 2 Mode for the sending VIP Drive 10 5 Nova products to Copy Set the Working Mode for the sending VIP Drive 10 5 Nova products to Video Controller Set the Working Mode for the receiving VIP Drive 10 5 Nova to Fiber Converter Fiber Converter Mode Diagram When in Fiber Converter mode the OPT 2...

Page 15: ...ng VIP Drive 10 5 Nova to Backup Set the Working Mode for the sending VIP Drive 10 5 Nova to Video Controller Set the Working Mode for the backup VIP Drive 10 5 Nova to Fiber Converter Fiber Optic Backup Diagram Primary port 1 Backup port 1 Primary port 2 Backup port 2 Primary port 3 Backup port 3 VIP Drive 10 5 Nova Primary SFP module plugged in To video product assembly Fiber optic cable SFP mod...

Page 16: ...le video product assemblies can display the same content Set the OPT 2 Mode for the sending VIP Drive 10 5 Nova to Copy Set the Working Mode for the sending VIP Drive 10 5 Nova to Video Controller Set the Working Mode for the receiving VIP Drive 10 5 Nova to Fiber Converter Fiber Optic Copy Diagram VIP Drive 10 5 Nova Primary SFP module plugged in To video product assembly 1 Fiber optic cable SFP ...

Page 17: ...u by pressing and holding the MENU knob and ESC for 4 5 seconds Repeat to unlock the menu Menu Map Refer to the VIP Drive 10 5 Nova product page on www chauvetvideo com for the latest menu map Main Level Programming Levels Description Screen Brightness 0 100 Controls total output level Screen Configuration Quick Configuration Cabinet Row Qty 1 64 Sets number of rows in video assembly Range based o...

Page 18: ...w Front View Sets start point and path for data flow from the selected port Apply Applies the selected configuration Reset Resets the advanced configuration Mapping Off Enables disables mapping function On LED Screen Color Gamma 1 0 4 0 Sets the Gamma value Temperature Standard Sets the color temperature mode of the output Cool Warm Custom R 000 255 Sets the custom color temperature values G B Res...

Page 19: ...ts the horizontal crop offset Initial Y 32768 32768 Sets the vertical crop offset Opacity 0 100 Sets the layer s transparency Input Settings HDMI1 HDMI2 DVI1 DVI2 EDID Extended Display Identification Data Mode Standard Uses standard resolution Custom Allows a custom resolution Resolution Standard 1024 x 768 Standard EDID resolution Available frame rates Hz 48 50 59 94 60 75 85 1280 x 720 Available...

Page 20: ...2 Custom EDID resolution width Range depends on height Height Custom 600 3981 Custom EDID resolution height Range depends on width Frame Rate Hz Custom 23 98 Custom EDID frame rate Availability based on selected resolution 24 25 29 97 30 47 95 48 50 59 94 60 72 75 85 100 120 Apply Applies selected EDID settings Input Color Brightness 0 100 Adjusts the input brightness Contrast Adjusts the input co...

Page 21: ... 1 10 Save Saves the current settings Load Loads saved preset settings Clear No Clears the selected preset Yes Copy To Preset 1 10 Copies the selected preset to another preset slot Image Mosaic Status On Activates deactivates image mosaic function Off Total H Pixels 64 32768 Sets the total height in pixels Total V Pixels 64 32768 Sets the total width in pixels Load Area Width 64 _ _ _ _ _ Sets the...

Page 22: ...0 Sets the duration of transition effects FTB Duration s 0 0 2 0 Sets the duration of Fade To Black Advanced Settings Device Backup Primary Sets product as the primary device Backup Sets product as the backup device Input Backup Status On Activates deactivates input backup function Off HDMI1 N A Selects backup input source for each input connector HDMI2 DVI1 N A DVI2 MOSAIC H N A Backs up mosaic H...

Page 23: ...frame rate Hz 60 1920 x 1080 Available frame rates Hz 23 98 24 25 29 97 30 48 50 59 94 60 1920 x 1200 Available frame rates Hz 50 59 94 60 Frame Rate Hz 23 98 Monitor frame rate Availability based on selected resolution 24 25 29 97 30 48 50 59 94 60 75 85 Apply Applies the selected HDMI output settings Audio Output Off Turns off the audio Main Layer Plays the audio from the selected source PIP1 PI...

Page 24: ...oggles Fade To Black Return to Home s 30 3600 Sets Home Screen timeout Diagnostics No Runs a diagnostic to test all product functions and sensors Yes F_VERSION _ _ _ _ _ _ _ Displays current diagnostic data F_CONNECT _ _ F_VCCINT _ _ _ _ V F_VCCAUX _ _ _ _ V F_VCCBRAM _ _ _ _ V F_TEMP _ _ _ _ C F_D_CLK_ST _ _ F_DISP_CLK _ _ _ _ MHz F_M_CLK_ST _ _ F_MONT_CLK _ _ _ _ MHz F_DDR _ _ F_MMCM_LK _ _ F_GT...

Page 25: ...the product automatically Manual Sets the IP address gateway and subnet mask manually IP Address _ _ _ _ _ _ _ _ _ _ _ _ Displays sets the product s IP address Subnet Mask _ _ _ _ _ _ _ _ _ _ _ _ Displays sets the product s subnet mask Gateway _ _ _ _ _ _ _ _ _ _ _ _ Displays sets the product s gateway Apply Applies network settings Reset No Resets network settings Yes Working Mode Video Controlle...

Page 26: ...al assigned to this layer as well as the resolution and frame rate 3 PIP2 layer Displays the input signal assigned to this layer as well as the resolution and frame rate 4 Displays the output resolution and frame rate 5 Displays the status of each output port 6 Displays the IP address 7 Displays the output brightness 8 Displays the synchronization source and status 9 Displays the output status fro...

Page 27: ...to set the number of rows from 1 64 The highest number that can be selected is determined by the Column Quantity and the firmware of the connected panels 5 Press the MENU knob Cabinet Column Quantity This setting defines the number of columns of panels width connected to the VIP Drive 10 5 Nova 1 Access the Quick Configuration menu 2 Turn the MENU knob until Cabinet Column Qty is selected 3 Press ...

Page 28: ...n below which as viewed from the front will start at the top left go all the way to the right down by one all the way to the left and down by one before repeating 5 Connect the panels as in the diagram below Icon Meaning Icon Meaning Starts at top left goes all the way right down by one all the way left down by one and repeats Starts at bottom left goes all the way right up by one all the way left...

Page 29: ...ity This setting defines the number of rows of panels height connected to the selected port 1 Access and enable the Advanced Configuration menu 2 Follow the instructions under Ethernet Port to select which port to configure 3 Turn the MENU knob until Cabinet Row Qty is selected 4 Press the MENU knob 5 Turn the MENU knob to set the number of rows from 1 40 The highest number that can be selected is...

Page 30: ...Advanced Configuration menu 2 Set all advanced configurations for each port as desired 3 Turn the MENU knob to select Apply 4 Press the MENU knob Reset Advanced Configuration To reset the Advanced Configuration options to their default settings 1 Access and enable the Advanced Configuration menu 2 Turn the MENU knob to select Reset 3 Press the MENU knob Mapping To have every connected video produc...

Page 31: ...he MENU knob to select which color value to alter from R red G green or B blue 9 Press the MENU knob 10 Turn the MENU knob to set the value of the selected color from 000 255 11 Press the MENU knob 12 Repeat steps 8 11 until the color temperature is set as desired Output Frame Rate To set the frame rate of the output 1 Access the More Settings menu 2 Turn the MENU knob until Output Frame Rate is s...

Page 32: ... the width height horizontal offset and vertical offset options become available for the selected layer To scale a layer with custom values 1 Access the Layer Settings menu for the desired layer 2 Set the scaling mode for the selected layer to Custom 3 Turn the MENU knob to select which value to alter from H Width sets the horizontal width of the layer from 64 32768 V Height sets the vertical heig...

Page 33: ...e layer is cropped as desired Layer Opacity The Opacity setting determines how opaque or transparent the selected layer is Lowering the Opacity of a higher priority layer allows lower priority layers to be visible through it To set the Opacity 1 Access the Layer Settings menu for the desired layer 2 Turn the MENU knob until Opacity is selected 3 Press the MENU knob 4 Turn the MENU knob to set the ...

Page 34: ...ed Consult the following table to see which preset frame rates are available for each preset resolution Custom EDID Resolution To set a custom resolution in Custom EDID Mode 1 Access the Input Settings menu for an HDMI or DVI input 2 Turn the MENU knob until EDID is selected 3 Press the MENU knob 4 With the Mode set to Custom turn the MENU knob to select from Width range is from 800 4092 depending...

Page 35: ...t 180 green will be closer to yellow and red will be closer to pink To set the Input Color settings 1 Access the Input Settings menu for an HDMI DVI or SDI input 2 Turn the MENU knob until Input Color is selected 3 Press the MENU knob 4 Turn the MENU knob to select which setting to adjust from Brightness Contrast Saturation or Hue or select Reset to reset these settings to their default values 5 P...

Page 36: ...OSAIC input 2 Turn the MENU knob until the Total Resolution line is selected 3 Press the MENU knob 4 Turn the MENU knob to select the top or left input from HDMI1 the bottom or right input will be HDMI2 HDMI2 the bottom or right input will be HDMI1 DVI1 the bottom or right input will be DVI2 DVI2 the bottom or right input will be DVI1 OPT1 1 the bottom or right input will be OPT1 1 or OPT1 2 the b...

Page 37: ...he desired Saved slot from Preset 1 10 3 Press the MENU knob 4 Turn the MENU knob to select Load 5 Press the MENU knob Clear Preset To clear a Preset slot deleting all saved configuration data 1 Access the Preset Settings 2 Turn the MENU knob to select the desired Saved slot from Preset 1 10 3 Press the MENU knob 4 Turn the MENU knob to select Clear 5 Press the MENU knob 6 Turn the MENU knob to se...

Page 38: ...Load Area of the VIP Drive 10 5 Nova being configured 1 Access the Image Mosaic menu and set the Status to On 2 Turn the MENU knob to select the desired parameter from Load Area Width or Load Area Height 3 Press the MENU knob 4 Turn the MENU knob to set the selected parameter from 64 _ _ _ _ _ available range depends on the Screen Configuration 5 Press the MENU knob 6 Repeat steps 2 5 until the Lo...

Page 39: ...he MENU knob to select the type of test patten from Pure Color Gradient or Grid 5 Press the MENU knob 6 Turn the MENU knob to select the test pattern from 7 Press the MENU knob Test Pattern Brightness To set the brightness of the test pattern 1 Access the Display Control menu 2 Turn the MENU knob until Test Pattern is selected 3 Press the MENU knob 4 Turn the MENU knob until Brightness is selected...

Page 40: ... 2 options for the transition effect Fade the video fades from one input source to the other Cut no transition effect the video switches immediately to the new input source To select the transition effect 1 Access the Display Control menu 2 Turn the MENU knob until Test Pattern is selected 3 Press the MENU knob 4 Turn the MENU knob until Main Layer Trans is selected 5 Press the MENU knob 6 Turn th...

Page 41: ...p is selected 3 Press the MENU knob 4 Turn the MENU knob until Status is selected 5 Press the MENU knob 6 Turn the MENU knob to select from On or Off 7 Press the MENU knob To select the backup for each input 1 Access the Advanced Settings menu 2 Turn the MENU knob until Inputs Backup is selected 3 Press the MENU knob 4 Turn the MENU knob to select from HDMI1 DVI1 or MOSAIC H HDMI MOSAIC or select ...

Page 42: ...NU knob until HDMI Output is selected 3 Press the MENU knob HDMI Output Mode To select the mode of the HDMI Output 1 Access the HDMI Output menu 2 Turn the MENU knob until Mode is selected 3 Press the MENU knob 4 Turn the MENU knob to select from Monitor or Video Output 5 Press the MENU knob HDMI Output Resolution To select the resolution of the HDMI 1 3 output 1 Access the HDMI Output menu 2 Turn...

Page 43: ...2 Turn the MENU knob until Audio is selected 3 Press the MENU knob 4 Turn the MENU knob until Volume is selected 5 Press the MENU knob 6 Turn the MENU knob to set the volume from 0 100 7 Press the MENU knob Input High Bandwidth Digital Content Protection The VIP Drive 10 5 Nova is capable of processing input signals encrypted with HDCP To enable or disable this function 1 Access the Advanced Setti...

Page 44: ...he Height of the layer will need to be half of the input source resolution height Frame Sequential The left eye image and right eye image will display one after the other To select the 3D Format 1 Access the 3D Mode menu 2 Turn the MENU knob until 3D Format is selected 3 Press the MENU knob 4 Turn the MENU knob to select the format from Side by Side Top and Bottom or Frame Sequential 5 Press the M...

Page 45: ...ccess the menu 2 Turn the MENU knob until System Settings is selected 3 Press the MENU knob Shortcut Button FN The shortcut button FN can be set to perform 1 of 3 actions either accessing the Synchronization menu accessing the HDMI Output menu or triggering the Fade To Black FTB function see Output Status To set the function of FN 1 Access the System Settings menu 2 Turn the MENU knob until FN is ...

Page 46: ...a connection has priority 1 Access the Communication menu 2 Turn the MENU knob until Mode is selected 3 Press the MENU knob 4 Turn the MENU knob to select from LAN Preferred ethernet connection will have priority or USB Preferred USB connection will have priority 5 Press the MENU knob Network These settings control the IP Address Subnet Mask and Gateway either manually or automatically To access t...

Page 47: ...cted 3 Press the MENU knob Reset Network Settings To reset the IP Address Subnet Mask and Gateway to default 1 Access the Network menu 2 Turn the MENU knob until Reset is selected 3 Press the MENU knob 4 Turn the MENU knob to select from No do not reset or Yes reset 5 Press the MENU knob Working Mode This setting allows one VIP Drive 10 5 Nova to control another at distance via a fiber optic conne...

Page 48: ... the status of the OPT1 port 3 Displays the IP address 4 Labels the OPT2 port as BACKUP 5 Indicates the status of the OPT2 port 6 Indicates the status of each RJ45 output port 语言 Language The display menu of the VIP Drive 10 5 Nova can be set to display in either English or simplified Chinese 1 Press the MENU knob to access the menu 2 Turn the MENU knob until 语言 Language is selected 3 Press the ME...

Page 49: ... setup file 3 After installing the application and all included drivers connect the VIP Drive 10 5 Nova and run the software 4 Click User U in the menu running across the top of the window to open the drop down menu 5 Click Advanced Synchronous System UserLogin A 6 Type admin into the password field and press the Login button on the screen or press the Enter key Screen Configuration The NovaLCT so...

Page 50: ...urations can be saved and the product can also be restored to factory default settings Receiving Card Tab On the Receiving Card tab the parameters sent to the software the last time this tab was viewed will be displayed This tab displays many options that can be edited but Chauvet does NOT recommend altering any of them From this tab the RCFGX file for connected video products can be uploaded and ...

Page 51: ...o output ports and the data flow Simple Standard and Complex Simple Screen mode functions the same way the Screen Configuration do in the menu Standard Screen mode allows the data flow and port distribution to be programmed manually with a visual interface Complex Screen mode allows the configuration to be entered in a flow chart by driver number port and panel number as well as dimensions and off...

Page 52: ...lder 9 Click Update Video Product Firmware Update Through NovaLCT To update the firmware for a video product connected to the VIP Drive 10 5 Nova do the following 1 Download the latest firmware update from the manufacturer website For example the latest firmware update for the F2 from Chauvet Professional can be downloaded from www chauvetvideo com 2 Plug the video panel and VIP Drive 10 5 Nova in...

Page 53: ...rmware Uploading RCFGx Files to the VIP Drive 10 5 Nova To save RCFGx files to the VIP Drive 10 5 Nova through the NovaLCT software 1 Download the needed RCFGx files from www chauvetvideo com 2 Plug the video panel and VIP Drive 10 5 Nova into power connect the products together and to the computer and open NovaLCT 3 Click User U in the menu running across the top of the window to open the drop do...

Page 54: ...ning frequency To clean the product follow the instructions below 1 Unplug the product from power 2 Wait until the product is at room temperature 3 Use a vacuum or dry compressed air and a soft brush to remove dust collected on the external surface vents 4 Clean the display with a mild soap solution ammonia free glass cleaner or isopropyl alcohol 5 Apply the solution directly to a soft lint free c...

Page 55: ... 3840x2160 30hz HDCP 1 4 compliant DVI I HDMI 1 4 Loop HDMI 1 4 2 VESA standard 3840 x 1080 60 Hz 3840 x 2160 30 Hz HDCP 1 4 compliant HDMI 1 4 Loop HD SDI 1 480i 576i 720p 1080i p HDMI 1 3 Preview Fiber optical SFP LC 2 Fiber optical SFP LC 2 GenLock Blackburst via locking BNC GenLock Blackburst via locking BNC USB Type B USB Type A RJ45 1 Data connection RJ45 10 Video output Control Protocol Max...

Page 56: ...uest Clearly label the package with an RMA number Chauvet will refuse any product returned without an RMA number Before sending the product clearly write the following information on a piece of paper and place it inside the box Your name Your address Your phone number RMA number A brief description of the problem Be sure to pack the product properly Any shipping damage resulting from inadequate pa...

Page 57: ...d Industrial Estate Pinxton Nottingham UK Website www chauvetprofessional eu NG16 6NT Voice 44 0 1773 511115 Fax 44 0 1773 511110 Chauvet Europe BVBA Address Stokstraat 18 Email BNLtech chauvetlighting eu 9770 Kruishoutem Belgium Website www chauvetprofessional eu Voice 32 9 388 93 97 Chauvet France Address 3 Rue Ampère 91380 Chilly Mazarin Email FRtech chauvetlighting fr France Website www chauve...

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