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Terms, Conditions & Exclusions of the Extended Warranty
1. The appliance must be used in accordance with the user’s instructions.
2. The appliance must be cleaned regularly to ensure it remains free of fluff, dust and
other debris.
3. This warranty is not transferable and relates to the original installation only and
solely for the benefit of the original purchaser. Proof of purchase will be required.
4. The Registration Form must be correctly filled in online and completed in the
timely manner as described above.
5. The warranty is void if the electric fire has been subjected to misuse, an accident
or been modified/repaired by any person other than the authorised employee or
authorised representative of Charlton & Jenrick.
6. This warranty expressly excludes any consequential or incidental liability or
inconvenience arising from any fault, howsoever caused.
7. By filling in and returning the registration form and maintaining your fire you
extend the material cover of your two year labour and material guarantee by three
years.
PLEASE NOTE:
the first two years are parts and labour and the extended three
years of parts only.
Please remember to visit our website and fill in your warranty online at:
https://www.charltonandjenrick.co.uk/contact/warranty-registration/
For more information on the warranty please call our help desk on 0845 519 5991.
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