Troubleshooting (
continued
)
Problem
Sudden drop in gas
flow or low flame.
Flames blow out.
Flare-up.
Persistent grease fire.
Flashback...
(fire in burner tube(s)).
One burner does not
light from other
burner(s).
Possible Cause
•Out of gas.
•High or gusting winds.
•Low on LP gas.
•Excess flow valve tripped.
•Grease buildup.
•Excessive fat in meat.
•Excessive cooking temperature.
•Grease trapped by food buildup around
burner system.
•Burner and/or burner tubes are blocked.
•Grease buildup or food particles in
end(s) of carryover tube(s).
Prevention/Solution
•Check for gas in LP tank.
•Turn front of grill to face wind or increase flame height.
•Refill LP tank.
•Refer to “Sudden drop in gas flow” above.
•Clean burners and inside of grill/firebox.
•Trim fat from meat before grilling.
•Adjust (lower) temperature accordingly.
•Turn knobs to OFF. Turn gas off at LP tank. Leave lid in position and
let fire burn out. After grill cools, remove and clean all parts.
•Turn knobs to OFF. Clean burner and/or burner tubes. See burner
cleaning section of Use and Care manual.
•Clean carry-over tube(s) with wire brush.
Troubleshooting - Integrated Electronic Ignition
Problem (Ignition)
SECTION I
No sparks appear at
any electrodes when
burner control knobs
are turned to ; no
noise can be heard
from spark module.
SECTION II
No sparks appear at
any electrodes when
burner control knobs
are turned to ; noise
can be heard from
spark module.
SECTION III
Sparks are present
but not at all
electrodes and/or not
Possible Cause
•Battery not installed
properly.
•Dead battery.
•Battery cap not
installed properly.
•Faulty spark module.
•Output lead
connections not
connected.
•Electrode tip not in
proper position.
•Output lead
connections not
connected.
•Arcing to grill away
Check Procedure
•Check battery orientation.
•Has battery been used
previously?
•Check to ensure battery cap
is fully engaged.
•If no sparks are generated
with new battery and good
wire connections, module is
faulty.
•Are output connections on
and tight?
•Are the electrode tips
pointing in the right
direction? Is the gap too big?
•Are output connections on
and tight?
•If possible, observe grill in
Prevention/Solution
•Replace battery with new alkaline battery.
•Remove battery cap and reinstall, making sure it
can be fully engaged.
•Replace spark module assembly.
•Remove and reconnect all output connections at
module and electrodes.
Main Burners:
•Tip of electrode should be pointing toward port hole
in burner. The distance should be 1/8” to 3/16”.
Adjust if necessary.
Sideburner:
•Tip of electrode should be pointing toward gas port
opening on burner. The distance should be 1/8” to
3/16”. Adjust if necessary.
•Remove and reconnect all output connections at
module and electrodes.
•If sparks are observed other than from burner(s),
wire insulation may be damaged. Replace wires.
from burner(s).
dark location. Operate
at full strength
ignition system and look for
arcing between output wires
and grill frame.
•Weak battery.
•All sparks present but weak
•Replace battery with a new alkaline battery.
or at slow rate.
•Electrodes are wet.
•Has moisture accumulated
•Use paper towel to remove moisture.
on electrode and/or in burner
ports?
•Electrodes cracked or
•Inspect electrodes for
•Replace cracked or broken electrodes.
broken “sparks at
cracks.
crack”.
• Install battery (make sure that “+” and “–” connectors are
oriented correctly, with “+” on cap end.)
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