Chanun Pegasus
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User’s Guide
29
Points to be checked before asking for repair service
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Premium black box “CHANUN” models are entitled to receive A/S only when they used voltage output terminals (such as cigar jack) supplied by automobile.
1. The product does not function at all.
- Check if the product is correctly connected to a power source.
- Check if the genuine cable provided by us is used.
2. The video quality of recorded files
is in poor condition.
- Check with the camera lens for any foreign matter on it.
- Check with the front windshield for any obstacle (tinting film) or foreign matter.
- As the quality may be lost depending on the surrounding conditions at the time
when a file is recorded, you need to take them into consideration when you view it.
3. Video files are not stored in the
Micro SD memory card.
- Remove the Micro SD memory card being used and insert again and use it.
- Try to format the Micro SD memory card before using it.
- Replace the long-used Micro SD memory card with a new one.
4. There is a difference between the time
when an event actually took place and
the time the file was recorded.
- Change current time in the Time setting using the PC Player.
5. The GPS can’t receive data.
- Check if the GPS tracking device has been influenced by such factor as metal coating on the vehicle’s
window or dark tinting. When the device is first used or it has been unused for a long time, it can take
about 5~30 minute to receive signals properly. The GPS tracking system may be influenced by such
factors as weather, satellite state, and surrounding geographical features so, move your car to a differ
ent place and check the state again.