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13
ENGLISH
100299
TROUBLESHOOTING
Problem
Cause
Solution
Motor does not turn on
Switch assembly not connected
properly
Insert switch assembly all the way into the connector.
Loose battery cable connections Tighten nuts on all cable connections.
Contactor malfunctioning
Tap contactor to loosen contacts. Apply 12 volts to
coil terminals directly. A clicking indicates proper
activation.
Defective switch assembly
Replace switch assembly.
Defective motor
Check for voltage at armature port with switch
pressed. If voltage is present, replace motor.
Water has entered motor
Allow to drain and dry. Run in short bursts without
load until completely dry.
Motor runs but cable
drum does not turn
Clutch (cam ring) not engaged
Move cam ring to the "In" position. If problem
persists, a qualified technician needs to check and
repair.
Motor runs slowly or
without normal power
Insufficient current or voltage
The battery is weak, recharge. Run winch with vehicle
motor running (battery should have a strong charge)
Loose or corroded battery cable
connections.
Clean, tighten, or replace.
Motor overheating
Winch running time too long
Allow winch to cool down periodically.
Motor runs in one
direction only
Defective or stuck contactor
Tap contactor to loosen contacts.
Repair or replace contactor.
Defective switch assembly
Replace switch assembly.
For further technical support:
Technical Service
Mon – Fri 8:30 AM – 5:00 PM (PST/PDT)
Toll Free: 1-877-338-0999
[email protected]