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Chameleon™ . All rights reserved . 2017
1.Q:
How do I reset the Stylus?
1.A:
Pull out and remove the tip of the Stylus. Unscrew the end cap on the back of the Stylus and remove the battery.
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Now reconnect the battery and screw the end cap back on. Lastly push the tip of the Stylus back in.
2.Q:
How do I retrieve my Stylus should string attachment break?
2.A:
*Use paper clip (or similar object) to slightly extrude Stylus-end and remove.
*
or
Notify a trained technician to retrieve the Stylus.
NOTE: After retrieving Stylus the back end cap must be replaced with a new one.
3.Q:
My fingerprint reader is not detecting any fingerprints?
3.A:
Step 1 : Make sure the finger capture window is clean and dry.
Step 2 : Check if red LED light turns on in capture window (showing device is powered on). If light does not turn on,
restart your tablet
Step 3 : If fingerprint reader is still not working, go to device manager in your Windows OS and confirm if device is
detected. Also confirm that driver is installed.
Step 4: Contact your software support for help. If problem is not software related, he will contact an approved
technician to open device and repair problem.
4.Q:
Why does my tablet not detect my sim card?
4.A:
Note that sim cards are not hot-swappable! Tablet must be shut down (not only restarted) before replacing sim
cards. If problem persists, check if modem in detected in device manager and confirm that latest drivers are
installed. Contact technical support should problem persist.
2. Troubleshooting
