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Warranty
CHAMBERLAIN
®
FIVE-YEAR LIMITED WARRANTY
LIFETIME MOTOR AND BELT LIMITED WARRANTY
The Chamberlain Group, Inc. (“Seller”) warrants to the
fi
rst retail purchaser of this product, for the residence
in which this product is originally installed, that it is free from defect in materials and/or workmanship for a
period of
fi
ve-years from the date of purchase [and that the motor and belt is free from defect in materials and/
or workmanship for a period of lifetime from the date of purchase]. The proper operation of this product is
dependent on your compliance with the instructions regarding installation, operation, maintenance and testing.
Failure to comply strictly with those instructions will void this limited warranty in its entirety.
If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty,
call 1-800-528-9131, toll free, before dismantling this product. Then send this product, pre-paid and insured, to
our service center for warranty repair. You will be advised of shipping instructions when you call. Please include
a brief description of the problem and a dated proof-of-purchase receipt with any product returned for warranty
repair. Products returned to Seller for warranty repair, which upon receipt by Seller are con
fi
rmed to be defective
and covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and
returned pre-paid. Defective parts will be repaired or replaced with new or factory-rebuilt parts at Seller’s sole
option.
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE FIVE-YEAR LIMITED WARRANTY PERIOD SET FORTH ABOVE [EXCEPT
THE IMPLIED WARRANTIES WITH RESPECT TO THE MOTOR AND BELT, WHICH ARE LIMITED IN
DURATION TO THE LIFETIME LIMITED WARRANTY PERIOD FOR THE MOTOR AND BELT], AND
NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. Some States do not
allow limitations on how long an implied warranty lasts, so the above limitation may not apply
to you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED
BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE,
MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED
REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A
REPAIRED OR REPLACED UNIT, REPLACEMENT OF BATTERIES AND LIGHT BULBS OR UNITS
INSTALLED FOR NON-RESIDENTIAL USE.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE
GARAGE DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR
SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED WARRANTY ALSO DOES
NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT DETERMINES
THE PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU.
UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR
SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT.
IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT,
NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO
PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE
SALE OF THIS PRODUCT.
Some States do not allow the exclusion or limitation of consequential, incidental or special damages, so the
above limitation or exclusion may not apply to you. This limited warranty gives you speci
fi
c legal rights, and you
may also have other rights which vary from state to state.
Contact Information
For installation and service information call:
1-800-528-9131
Before calling, please have the model number of the garage
door opener. If you are calling about a Troubleshooting issue,
it is recommended that you have access to your garage door
opener while calling. If you are ordering a repair part please
have the following information: part number, part name, and
model number.
Address repair parts orders to:
The Chamberlain Group, Inc.
6050 S. Country Club Road
Tucson, AZ 85706