43
Contact Information
For installation and service information call:
1-800-528-9131
Before calling, please have the model number of the garage
door opener. If you are calling about a Troubleshooting issue,
it is recommended that you have access to your garage door
opener while calling. If you are ordering a repair part please
have the following information: part number, part name, and
model number.
Address repair parts orders to:
The Chamberlain Group, Inc.
6050 S. Country Club Road
Tucson, AZ 85706
Warranty
CHAMBERLAIN
®
LIMITED WARRANTY
The Chamberlain Group, Inc.
®
(“Seller”) warrants to the
fi
rst retail purchaser of this product, for the residence
in which this product is originally installed, that it is free from defects in materials and/or workmanship for a
speci
fi
c period of time as de
fi
ned below (the “Warranty Period”). The warranty period commences from the date
of purchase.
WARRANTY PERIOD
Parts
Motor
Accessories
Belt
Battery Backup
5 Years
15 Years
1 year
5 Years
1 year
The proper operation of this product is dependent on your compliance with the instructions regarding
installation, operation, and maintenance and testing. Failure to comply strictly with those instructions will void
this limited warranty in its entirety. If, during the limited warranty period, this product appears to contain a defect
covered by this limited warranty, call 1-800- 528-9131, toll free, before dismantling this product. You will be
advised of disassembly and shipping instructions when you call. Then send the product or component, pre-paid
and insured, as directed to our service center for warranty repair. Please include a brief description of the
problem and a dated proof- of-purchase receipt with any product returned for warranty repair. Products returned
to Seller for warranty repair, which upon receipt by Seller are con
fi
rmed to be defective and covered by this
limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid.
Defective parts will be repaired or replaced with new or factory rebuilt parts at Seller’s sole option. [You are
responsible for any costs incurred in removing and/or reinstalling the product or any component .]
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH ABOVE FOR THE
RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH
PERIOD. Some States and Provinces do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER
NON-DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE
(INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND
NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT),
LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF
CONSUMABLE ITEMS (E.G., BATTERIES IN REMOTE CONTROL TRANSMITTERS AND LIGHT BULBS),
OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS LIMITED WARRANTY DOES NOT COVER
ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR HARDWARE,
INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT
OR HINGES. THIS LIMITED WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY
INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL,
INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH USE, OR INABILITY TO USE,
THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH
OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION
WITH THE SALE OF THIS PRODUCT.
Some states and provinces do not allow the exclusion or limitation of consequential, incidental or special
damages, so the above limitation or exclusion may not apply to you. This limited warranty gives you speci
fi
c
legal rights, and you may also have other rights, which vary from state to state and province to province.
