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CONTENTS

PAGE

SAFETY INSTRUCTIONS . . . . . . . . . . .1
BEFORE YOU BEGIN . . . . . . . . . . . . . .2
DOOR TYPES . . . . . . . . . . . . . . . . . . . .2
CARTON INVENTORY . . . . . . . . . . . . .3
RAIL SIZES . . . . . . . . . . . . . . . . . . . . . .3
TOOLS REQUIRED . . . . . . . . . . . . . . . .4
HARDWARE PROVIDED . . . . . . . . . . . .4
COMPLETED INSTALLATION . . . . . . . .4
CONTROL PANEL . . . . . . . . . . . . . . . . .5
ASSEMBLY . . . . . . . . . . . . . . . . . . . . . .6
INSTALLATION . . . . . . . . . . . . . . . . .7-10
OPERATE THE MANUAL RELEASE . .10
ADJUSTMENT . . . . . . . . . . . . . . . .11-12
INSTALL THE PROTECTOR
SYSTEM (OPTIONAL) . . . . . . . . . . . . .13

PROGRAM TRANSMITTER TO
OPERATE OPENER LIGHT . . . . . . . .13
INSTALL WIRELESS WALL
BUTTON . . . . . . . . . . . . . . . . . . . . . . . .14
TIMER TO CLOSE . . . . . . . . . . . . . . . .14
INSTALL WARNING LABELS . . . . . . .15
PARTIAL OPENING FEATURE . . . . . .15
WIRELESS PROGRAMMING . . . . . . .16
USING YOUR OPENER . . . . . . . . . . .17
CARE OF YOUR OPENER . . . . . . . . .17
REPLACE BATTERIES IN
TRANSMITTER . . . . . . . . . . . . . . . . . .17
ACCESSORIES . . . . . . . . . . . . . . . . . .18
REPLACEMENT PARTS . . . . . . . . . . .19
TROUBLESHOOTING . . . . . . . . . . 20-21
SPECIFICATIONS . . . . . . . . . . . . . . . .22

WARRANTY . . . . . . . . . . . . . . . . . . . . .23

Warning: If your garage has no service entrance door, a E1702M
outside quick release must be installed. This accessory allows manual
operation of the garage door from outside in case of power failure.

The Protector System

TM

(IR Beams) must be used for all

installations where the closing force as measured on the
bottom of the door is over 400 N (40 kgf). 
Excessive force will
interfere with the proper operation of the Safety Reverse System
or damage the garage door.

S

PECIAL NOTE: Merlin strongly recommends that The

Protector System

TM

(IR Beams) be installed on all garage

door openers.

Installers must ensure that the doors are installed in a
compliant manner as per AS/NZS 60335-2-95.

After installation, ensure that the parts of the door do not
extend over public footpaths or roads.

Install the wireless wall control (or any additional wall control) in
a location where the garage door is visible, at a height of at
least 1.5 m and out of the reach of children. Do not allow
children to operate push button(s) or transmitter(s). 
Serious
personal injury from a closing garage door may result from
misuse of the opener.

Permanently fasten the Warning Labels in Prominent Places,
adjacent to Wall Controls and on manual release mechanism as
a reminder of safe operating procedures.

Activate opener only when the door is in full view, free of
obstructions and the opener is properly adjusted. No one
should enter or leave the garage while the door is in motion.

Automatic Door- The door may operate unexpectedly, therefore
do not allow anything to stay in the path of the door.

Do not allow children to play near the door, or with door
controls. Keep transmitters away from children.

Disconnect electric power to the garage door opener before
making repairs or removing covers.

If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in
order to avoid hazard.

This opener should not be installed in a damp or wet space
exposed to weather.

To avoid damage to very light doors (such as fibreglass,
aluminium or steel doors), an appropriate reinforcement should
be added. To do so, contact the door manufacturer.

• Failure to comply with the following instructions may result in serious personal injury or property damage.

• Read and follow all instructions carefully.
• The garage door opener is designed and tested to offer safe service, provided it is installed and operated in

strict accordance with the instructions in this manual.

These safety alert symbols mean WARNING : A possible risk to personal safety or property
damage exists.

Keep garage door balancedDo not let the garage door
opener compensate for a binding or sticking garage door.
Sticking, binding or unbalanced doors must be repaired
before installing this opener.

Do not wear rings, watches or loose clothing while
installing or servicing a garage door opener. Wear gloves,
safety goggles and suitable protective clothing where
appropriate.

Frequently examine the door installation, in particular
cable, springs and mountings for signs of wear, damage or
imbalance. Do not use if repair or adjustment is needed
since springs and hardware are under extreme tension
and a fault can cause serious personal injury.

To avoid serious personal injury from entanglement,
remove all ropes, chains and locks connected to the
garage door 
before installing the door opener.

Installation and wiring must be in compliance with your
local building and electrical codes.

The safety reverse system test is very important. Your
garage door MUST reverse on contact with a 40 mm
obstacle placed on the floor. Failure to properly adjust the
opener may result in serious personal injury from a closing
garage door. Repeat the test once a month and make
any necessary adjustments.

This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety.

Use the Manual Release only for the seperation of the
carriage from the drive and - if possible - ONLY with the
door closed. Do not use the red handle to push the door
up or pull it down. Operation of the emergency release can
lead to uncontrolled movements of the door, if springs are
weak or broken or if the door is unbalanced. Mount the
release handle of the emergency release at a height less
than 1.8 m from the floor.

START BY READING THESE IMPORTANT SAFETY INSTRUCTIONS

WARNING!

1

SAVE THESE INSTRUCTIONS

Summary of Contents for Merlin MS65MYQ

Page 1: ...eference MS65MYQ Sectional Garage Door Opener Installation and Operating Instructions This manual contains IMPORTANT SAFETY information DO NOT PROCEED WITH THE INSTALLATION BEFORE READING THOROUGHLY gomerlin com au gomerlin co nz Commander Essential ...

Page 2: ...or similarly qualified persons in order to avoid hazard This opener should not be installed in a damp or wet space exposed to weather To avoid damage to very light doors such as fibreglass aluminium or steel doors an appropriate reinforcement should be added To do so contact the door manufacturer Failure to comply with the following instructions may result in serious personal injury or property da...

Page 3: ...y in place supported entirely by its springs Raise and lower the door to see if there is any binding or sticking 20 kgf is the absolute maximum allowable force to raise or lower the door in any position If your door binds sticks or is out of balance call a trained door technician DOOR TYPES A Sectional Door with curved track To suit spring balanced Residential Sectional doors up to 13 5 m2 1 Elect...

Page 4: ...rton contains the opener its fitting hardware and accessories The rail carton contains the rail and some hardware Rails Different length rails 2 2 m 2 4 m are available for different height doors ensure you have the correct one 2 RAIL SIZES AVAILABLE 3 NOTE The Ceiling Fixing Point Standard is the position of the hanging bracket measured back from the lintel see item 1 to 7 of completed installati...

Page 5: ... procedures in this manual you may find it helpful to refer back to this illustration of a completed installation COMPLETED INSTALLATION 10 4x 9 8x 8 4x 7 1x 6 1x 1 1x 2 1x 3 4x 4 4x 5 4x HARDWARE PROVIDED Drill Bits 10 TOOLS REQUIRED 4 5 6 1 Clevis pin 80 mm Section 12 2 R clip Section 12 3 Hexagonal head screw Sections 14 16 4 Nut M8 Sections 14 16 5 Flat washer M8 Sections 14 16 6 Clevis Pin Se...

Page 6: ...destrian doors are installed within a garage door Terminals 4 5 are normally linked If the link is removed the opener will not operate Remove the link and install a Safety switch to prevent the opener from activating the garage door when the built in pedestrian door is open Terminals are designed for operationg with a dry contact automatic sensing switch such as model SW02 or similar Door Safe con...

Page 7: ...e tightening to compress the spring and remove all the slack in the belt DO NOT OVERTIGHTEN but ensure belt is firm 3 36 38 mm as indicated in the diagram is normal 3 4 2 A 1 5 1 Slide the RAIL BRACKET 1 onto the powerhead end of the rail A around 200 mm 2 Position the rail drive spocket 2 over the opener motor shaft 3 and push down to install 3 Secure the rail on the opener with two C Rail bracke...

Page 8: ...ow the header bracket Use foam packing material as a protective base NOTE If the door spring is in the way youʼll need help Have someone hold the opener securely on a temporary support to allow the rail to clear the spring Position the rail bracket against the header bracket Align the bracket holes and secure with the 80 mm clevis pin and R clip 1 item 1 in the Hardware Provided Section 5 and 2 it...

Page 9: ...between door and rail 1 Raise the opener onto support 2 Open the door completely place a 50 mm spacer between the door and the rail as shown 3 The final positioning of the rail should be relatively parallel to the horizontal door panels 13 Disengage the trolley mechanism see section Operating the manual release and slide it back towards the powerhead Secure the hanging push arm up into the rail as...

Page 10: ... Item 4 in Hardware Provided Section 5 HANG THE OPENER 14 The opener must be securely fastened to a sound structural support above the opener 1 Postion the opener as in the previous step Check the rail is centred over the door Ensure the rail brackets fig 1 is on the Powerhead end of the rail in a position as close to the opener as possible X 2 If mounting directly onto the ceiling fig 2 screw the...

Page 11: ...d see figure 3 Unscrew the front two screws in the trolley assembly Remove the straight arm pivot and reassemble with the curved arm bracket ATTACH DOOR ARM TO TROLLEY OPERATING THE MANUAL RELEASE The manual release mechanism enables the door to be manually operated during power outages or in an emergency The RED Manual Release cord is preassembled to the trolley When the opener is installed the h...

Page 12: ... the door is in the desired UP position press and release the PROG Button The DOWN Arrow Button will begin to flash figure 4 4 Press and hold the DOWN Arrow Button until the door is in the desired DOWN position figure 5 NOTE The UP and DOWN Arrow Buttons can be used to move the door up and down as needed 5 Once the door is in the desired DOWN position press and release the PROG Button The UP Arrow...

Page 13: ...se test When the door reverses off the 40 mm obstacle remove the obstacle and run the opener through a complete travel cycle Door must not reverse in closed position If it does repeat Program the Limits and Force then repeat safety reverse test 1 40 mm high The safety reverse system test is important Garage door must reverse on contact with a 40 mm obstacle laid flat on the floor Failure to proper...

Page 14: ... section THE PROTECTOR SYSTEMTM IR BEAMS OPTIONAL To prevent entrapment install The Protector System IR Beams no higher than 100 mm above the floor Disconnect power to the garage door opener before installing The Protector System IR Beams 20 21 PROGRAM TRANSMITTERS TO THE OPENER LIGHT To Program your transmitters to operate your garage door opener light follow the below steps 1 Press and release t...

Page 15: ...on Keep clear of the IR Beams and check the door closes after the preset time To Deactivate TTC 1 Enter into TTC Activation mode by pressing both PROG and DOWN buttons together for 3 seconds figure 2 Release when the courtesy light flashes twice 2 Press and release the PROG button to save figure 4 courtesy light will flash once TTC is now deactivated Indicator LED Indicator LED Door Fully Closed f...

Page 16: ...ther for 3 seconds figure 3 The Courtesy light will flash twice indicating the deactivation has occurred NOTE Erasing all transmitter codes as in the Wireless programming section will also delete this feature PARTIAL OPENING FEATURE PET Indicator LED Indicator LED Door Fully Closed figure 1 figure 3 or 25 1 service www m m B B A 2 114A3361 For Service Call Installation Date 3 132A2900 RISK OF ENTR...

Page 17: ...ARN button on the garage door opener 2 Press and release the yellow LEARN button The LED indicator light will glow steadily 3 Enter a 4 digit personal identification number PIN of your choice on the keypad 4 Press and hold the ENTER button Check to see if the opener light flashes Release the ENTER button after the light flashes To change an existing keyless entry PIN 1 Enter the existing programme...

Page 18: ...perate door If it is unbalanced or binding call a qualified door technician Check to be sure door opens closes fully Adjust limits and or force if necessary Repeat the safety reverse test Make any necessary adjustments Once a Year Lightly grease the belt and inside the rail assembly where the trolley slides Internally the opener does not require additional lubrication Lightly grease the belt and i...

Page 19: ...rved arm 041A4036 Centre Rail bracket RAIL HARDWARE 31 18 ACCESSORIES 6 5 7 4 760E E1702M 774ANZ 8 9 3 1 2 10 827AU 1 Model E138M Wireless wall button 2 Model E960M 4 Channel transmitter 3 Model E940M 1 Channel visor transmitter 4 Model E943M 3 Channel visor transmitter 5 Model E945M 3 Channel mini transmitter 6 Model E840M Keyless entry system 7 Model 774ANZ The Protector SystemTM 8 Model E1702M ...

Page 20: ...er Cord 026B0181 041A4004 Passpoint Assembly 041A4024 Transformer 041A0046 Logic Board PCB Housing Control Cover assembly 041A0007 LED Module 041A1805 Lens Cover 041A4033 Motor Assembly 041A1804 1 Brand Cover 041A0010 Chassis Cover RAIL REPLACEMENT PARTS 041A4017 1 Motor shaft adapter 041A4021R Trolley latch belt 041A4016R Position tab belt 041A0034 Transfer Board 32 ...

Page 21: ... especially on excessively heavy doors check the Motor Shaft Adapter has not stripped 12 The Up and DOWN arrows on the control panel are flashing in sequence Check the diagnostic code on next page 1 Opener doesn t operate from either door control or transmitter Does the opener have electric power Plug lamp into outlet If it doesn t light check the fuse box or the circuit breaker Some outlets are c...

Page 22: ...or correct as needed The Protector System IR Beams are misaligned or were momentarily obstructed Realign both sensors to ensure both LEDs are steady and not flickering Make sure nothing is hanging or mounted on the door that would interrupt the sensors path while closing No RPM pulses have been detected Check the door manually for balance binding or obstructions Internally the possible cause may b...

Page 23: ...P and DOWN direction Electronic Automatic force adjustment Electrical Transformer overload protector and low voltage push button wiring Limit Device Mechanical Passpoint RPM sensor Limit Adjustment Electronic Soft start Soft stop Dimensions Length Overall 3 24 m Headroom Required 30 mm Hanging Weight 11 kg Receiver Memory Registers 64 handset codes 4 keypad devices 1 code each Operating Frequency ...

Page 24: ...land consumer protection laws with respect to major failures Chamberlain or its Professional Dealer will provide you with either repairs to the Unit or a replacement Unit Repairs and replacement parts provided under this Chamberlain Limited Warranty are provided free of charge and are warranted for the remaining portion of the original warranty period This Chamberlain Limited Warranty provides ben...

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