1. Your will need to have Administrator rights to install USB devices in Windows 2000, XP,
Vista or Windows 7.
2. With the computer booted up fully to the Windows desktop, place the CH Products
CD ROM into your CD (or DVD) drive, or begin installation if downloaded from the
CH Products website.
3. A new screen should appear. Follow the on screen instructions to install the CH
Control Manager. During the installation of the Control Manager several Found New
Hardware wizards will appear. This is normal and you must allow them to install
4. AFTER the Control Manager installation has been completed, plug in the MFP.
5. Windows will recognize that a USB device has been plugged in and a Found New
Hardware bubble should appear in the lower right corner of your screen.
6. Once Windows has finished the automated install, a new bubble should appear in the
bottom right hand corner and state that your hardware has been installed properly
and is ready to use.
7. To check if your MFP has been installed correctly, click on “Start”, “All Programs”,
“CH Products”, and then left click on the “CH Control Manager” * icon.
8. Once the Control Manager has opened up, click on the “Test/Calibrate”
icon shown here. ---------------------------------------------------------------------->
9. A new window will appear allowing you to select the "CH Multi Function Panel” and
click “OK”.
10. The Test window will now come up and you will be able to test the buttons on
your Multi Function Panel.
The Multi Function Panel is not recognized when plugged in.
- Unplug the MFP and plug it back in.
- Plug the MFP into a different USB Port.
- Make sure your USB port is enabled in your system's BIOS and that you are
running Windows 98 or later.
- Make sure you are running Direct X 7.0a or later.
- Check that your USB ports are installed and recognized by Windows in the
Device Manager. If they are not contact your computer manufacturer.
t
Before contacting Tech support you must be at the computer in question.
This will allow our Technicians to quickly resolve the issue.
Web Address
www.chproducts.com/retail/tech_support.html
Phone
760-598-7833 Mon-Fri 8AM - 4PM PST (GMT -8).
FTP Files
ftp.chproducts.com
Windows 2000/XP/Vista/7 Installation Instructions
*To get to the Control Manager in Windows XP click "Start", "All Programs", "CH Products",
"Control Manager" and then select the icon labeled "Control Manager".
Troubleshooting
The connector does not fit into the USB slot.
- Make sure the connector it not upside down.
- Make sure the connector is in the right slot like the one shown below. Most USB
ports are labled with the USB icon shown on the MFP plug.
Technical Support
Warranty
The CH Multi-Function Panel USB is warranted to the original purchaser to
be free from defects in materials and workmanship for a period of two(2) years
from date of purchase. During this warranty period CH PRODUCTS will, at it's
option, repair or replace, at no charge, any component determined to be
defective.
The liability under this warranty is limited to the repair or replacement of the
defect or defective part(s) at our factory, and does not include shipping expenses.
This warranty does not apply if, in the opinion of CH PRODUCTS, the unit has
been damaged by accident, abuse, improper usage, or as a result of modification
or service by anyone other than CH PRODUCTS.
NO OTHER WARRANTIES ARE EXPRESSED OR IMPLIED, INCLUDING BUT NOT
LIMITED TO IMPLIED WARRANTIES OF SALABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. CH PRODUCTS IS NOT RESPONSIBLE FOR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may have additional rights
which vary from state to state.
To obtain warranty services contact CH PRODUCTS at 760-598-7833 to
receive an RMA (Return Merchandise Authorization) Number and shipping
instructions.
The enclosed software is made available and without warranties of ANY kind.
All warranty claims made on CH PRODUCTS relating to defects which may be
present are expressly excluded where this is legally permissible. CH PRODUCTS
assumes no liability for the correctness, precision, or currency of the software
or it's accompanying documentation, nor for the suitability of the software for
a specific purpose for normal market quality. The risk relating to usability of the
running characteristics and the accompanying hardware lies with the user of the
software. CH PRODUCTS shall not be liable for functional capability in a multiple
users association, content, or performance of the software. The user shall bear
all costs for correction of defects, costs for maintenance, repair or improvement
and not CH PRODUCTS, it's dealers, distributors, representatives, or employees.
TM
