Cisco 68xx Series
Quick Reference Guide
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Phone features, continued
Forwarding calls
Do not disturb (DND)
Forward your calls to another extension or outside number:
To enable forwarding:
1. Press the
Page
soft key, then press the
Forward
soft key.
2. On the keypad, enter the
extension
or
10-digit number
you want
to forward to.
3. Your device is forwarded and callers ring to the defined number.
To disable forwarding:
1. Press the
Page
soft key, then press the
Clr fwd
soft key.
2. Calls resume ringing to your phone.
Do Not Disturb (DND) sends all callers directly to voicemail:
To activate DND:
1. Press the
Page
soft key, then press the
DND
hard key.
2. The banner at the top of the display provides a visual that DND
has been enabled.
To deactivate DND:
1. Press the
Page
soft key, then press the
Clr DND
soft key.
2. Calls resume ringing to your phone.
Call park
Using call logs
Call park allows you to place calls on hold, then retrieve from another
phone within your office:
To park a call:
1. With an active call, press the
Park
soft key.
2. To park the call against your extension, press the
#
key (or enter a
valid
extension
+
#
).
3. The call is parked on that extension.
To retrieve a parked call:
1. Press the
Unpark
soft key.
2. Enter the
ext #
the call was parked on.
Your phone retains call logs that can be accessed by pressing the
Settings
button at the upper-left of the keypad.
Call logs retain records for 100 days.
You can also access more detailed call logs from your Outlook toolbar
and using the VoIP portal:
Speed dial 8
Speed dial 100
Speed dial 8 allows you to program up to 8 contacts using 1-digit
codes 2 through 9:
1. With dial tone, dial
*74
. When prompted, enter the
1-digit code
you’d like to program, followed by a
10-digit phone number
.
2. To use speed dial 8, while the phone is on-hook (no dial tone), dial
a
1-digit code
on the keypad, then lift the
handset
or press the
handsfree
button.
Example:
Do not establish dial tone, dial “x”,
then lift the handset; x = the 1-digit code you want to dial.
Speed dial 100 allows you to program up to 100 contacts using 2-digit
codes 00 through 99:
1. With dial tone, dial
*75
. When prompted, enter the
2-digit code
you’d like to program, followed by the
10-digit phone number
.
2.
To use speed dial 100, while the phone is on-hook (no dial tone),
enter
# + 2-digit code
, then lift the
handset
or press the
handsfree
button.
Example:
Do not establish dial tone, dial #+xx
and lift the handset; xx = the 2-digit code you want to dial.
Voicemail
Retrieving voicemail (3 ways to access)
Voicemail shortcuts
From your office phone:
1. Press the
Voicemail
key.
2. When prompted, enter your
passcode
+
#
.
From outside the office*:
1. Dial the voicemail retrieval number.
2. When prompted, enter your
10-digit phone number
+
#
.
3. When prompted, enter your
passcode
+ #.
By calling your direct-dial number:
1. During your greeting, press
7
.
2. When prompted, enter your
passcode
+
#
.
Note:
*You can save a contact in your mobile phone to automatically
log you in by adding a contact with the voicemail retrieval phone
number <pause> [10-digit number] # <pause> [password] #.
To get your messages
While a message is playing
1,1
To listen to your messages
4
To repeat menu
5
To hear message details
again
6
To send copy of message
7
To delete message
8
To reply to message
8,8
To place a call to this
person
9
To save this message
3,3,7
Delete message without
listening to it
1
Rewind message (10 sec)
1,1
Restart message from
body
2
Pause/resume
3
Fast forward (10 sec)
3,3
End of message
4
Slow message down
VoIP portal
Login information
New VoIP portal password
URL:
Username:
included in the welcome email from your administrator.
Password:
included in the welcome email from your administrator.
Record your password here:
