USER GUIDE
BUSINESS TELEPHONES
M5208
M5209
M5216
M5312
M5316
CENTREX
o
RECEIVING A CALL ON YOUR PRIME LINE
•
Set rings & line indicator flashes.
•
Lift handset to answer.
o
RECEIVING A CALL ON ANOTHER LINE
•
Set rings & line indicator flashes.
•
Press line key.
•
Lift handset to answer.
o
PLACING A CALL WITH HANDSET ON-HOOK
•
Select a free line.
•
Dial tone is heard through speaker.
•
Dial number.
•
When ringing starts, lift handset.
NOTE 1:
If called number is busy, press
RING AGAIN
and
RLS
or
RLS
.
o
PLACING A CALL WITH HANDSET OFF-HOOK
•
From Your Prime Line
•
Lift handset and dial number.
•
From Another Line
•
Press a free line key.
•
Lift handset and dial number.
o
VOLUME CONTROL
•
Eight volume levels are available.
•
Volume can be adjusted only when tones are
heard through the speaker.
•
VOL UP
or
VOL DOWN
keys increase or decrease
volume by one level each time key is pressed.
•
When desired volume level is reached, press
VOL
UP
and
VOL DOWN
keys simultaneously to lock
volume level.
o
CALLING AN OUTSIDE NUMBER
•
Select a free line.
•
Dial the outside access code + telephone number.
o
LAST NUMBER REDIAL
This feature automatically dials the last number you
had manually dialed from your phone.
•
Select a free line.
•
Press the
#
key twice.
o
TRANSFER
Allows you to transfer an active call to another
party.
•
Call on line.
•
Press
TRANSFER
or
CONFERENCE.
•
Dial number (see Note 2).
•
Announce call.
•
Press
TRANSFER
or
CONFERENCE.
•
Replace handset or press
RLS.
o
CONFERENCE
Allows you to establish a call with 2 (or 5 if allowed)
other parties. They can be internal and/or external
parties.
•
First party on line.
•
Press
CONFERENCE
.
•
Dial number (see Note 2).
•
Announce conference.
•
Press
CONFERENCE
.
•
Repeat steps for each additional person to be
added.
o
CONSULT PRIVATELY
While active on one call, you can call another party,
talk privately, and then return to your original
party.
•
Call on line.
•
Press
TRANSFER
or
CONFERENCE
.
•
Dial number (see Note 2).
•
Consult privately.
•
Press flashing line key to return to original party.
NOTE 2:
If no answer, busy, or misdial, press
RLS
and
the flashing line key to return to original party.
o
HOLD/AUTOMATIC HOLD
Allows you to put an active call on “hold” manually
or automatically. The line will appear busy to other
callers. Held party hears music if your company
provides it.
•
To Hold A Call Manually
•
Press
HOLD
. Line indicator flashes.
•
To return to the call, press the flashing line key.
•
To Hold A Call Automatically in Order to Place
Another Call
•
Select a free line (existing call is automatically
put on hold).
•
Dial number.
•
When second call is completed, press
RLS
and
the flashing line key to return to the held party.
•
To Hold A Call Automatically in Order to
Receive Another Call
•
Press the flashing line key (existing call is
automatically put on hold).
•
You are connected with the new call.
•
When second call is completed, press
RLS
and
the flashing line key to return to the held party.
o
AUTO DIAL
Allows you to program one frequently called
number per one
AUTO DIAL
key on your set for
future one-button dialing.
•
To Program
•
Do not lift handset (no dial tone).
•
Press
AUTO DIAL
(indicator flashes).
•
Dial number (including access code if outside).
•
Press
AUTO DIAL
(indicator goes out).
•
To Use
•
Select a free line.
•
Press
AUTO DIAL
.
o
CALL FORWARD NO ANSWER – PREASSIGNED
If you do not answer your line within a specified
time, the call will forward to a predetermined
destination. Applicable to internal and/or external
calls. This is programmed by MTS.
o
CALL FORWARD BUSY – PREASSIGNED
If your line is busy, incoming calls will forward to a
predetermined destination. Applicable to internal
and/or external calls. This is programmed by MTS.
o
CALL FORWARD
Allows you to re-route your calls to another internal
or external telephone number.
CALL FWD
will
override any Preassigned Call Forward No Answer
and/or Busy that is programmed on your line.
•
To Activate Call Forward
•
Do not lift handset (no dial tone).
•
Press
CALL FWD
(indicator flashes).
•
Dial number (including access code if outside).
•
Press
CALL FWD
(indicator solidly lit).
•
To Cancel Call Forward
•
Do not lift handset (no dial tone).
•
Press
CALL FWD
(indicator goes out).
•
To Re-activate Call Forward to Same Number
•
Press
CALL FWD
twice.
NOTE 3:
To verify Call Forward, call your own number
and it will ring the number designated.
NOTE 4:
While
CALL FWD
is active, your line is
available for placing calls.
mts.ca
