Centre Point 400106, Instruction Manual, Page: 12 / 16

12
If the above troubleshooting steps do not resolve any issue that you may have, please contact 24-hour support.
Trouble Shooting
Laser level does
not power on
•
Check that the battery is charged.
•
Check the battery compartment for signs of damage and
ensure that the compartment and battery terminals are clean.
Laser level does
not remain on
for long periods of use
•
Check that the battery is charged.
•
Check the battery compartment for signs of damage and
ensure that the compartment and battery terminals are clean.
Laser level does not
level in the unlocked
self-levelling mode
•
The laser level may be outside of its self-levelling range and
may require an adjustment before self-levelling can commence.
•
The laser level may have impact damage and may require
repairs to become operational.
Detector does not
detect the laser beam
•
Check that the laser level is powered on.
•
Check that pulse mode on the laser level has been activated.
•
Check the detector battery. The battery may require replacing.
I am seeing multiple
lines on the same
wall / surface area in
parallel to one another
•
Check that no highly reflective surfaces are on the opposite side
of the laser level (e.g., glass). Reposition the laser level to another
area or block the laser beam from reflecting off the reflective surface.
•
If the lines are not in parallel you are seeing a diffraction line
from the laser level. This is common due the design optics of
3D laser levels.
ERROR / PROBLEM CAUSE / SOLUTION