Cellphone-Mate SureCall CM-SOLO-19 User Manual Download Page 2

Connect the Power Cord:

 To prevent damage to the booster, before plugging in the booster to an AC 

power outlet, make sure the booster’s power switch is in the OFF position.  Then connect the AC power 

cord to the booster using the USB connector end. Then connect the free plug to the outlet. Make sure 

that all of the connections to the booster are tight and secure, then turn on the booster’s power switch. 

The LED light will glow indicating that the booster is ready to use.

Note:  This booster is also capable for mobile use. Please find more information at www.surecall.com

Using the Booster

The booster is ready for use as soon as all connections are made and the unit powers up without the 

red light coming on. You may now place and receive cellular phone calls with powerful signal 

amplification.

Note: The booster case may become warm during operation. This is normal. Press any key on your cell 

phone to refresh communication with the base station.

Troubleshooting

If the booster interferes with your radio or other electronic receivers, move the booster further away 

from  those  devices.  For  a  list  of  Frequently  Asked  Questions  and  a  complete,  up-to-date 

Troubleshooting Guide, please visit our website at: www.surecall.com. You may also consult a 

Cellphone-Mate technical specialist directly by emailing us at [email protected].

Warranty

1. Cellphone-Mate, Inc. warrants to the buyer that each of its products, when shipped will be free from 

defects  in  material  and  workmanship  and  will  perform  in  full  accordance  with  applicable 

specifications. The limit of liability under this warranty is, at Cellphone-Mate, Inc.’s option, to repair or 

replace any product or part thereof which shall within TWO YEARS of purchaseas determined by 

examination  by  Cellphone-Mate,  Inc.,  prove  defective  in  material  and/or  workmanship.  Warranty 

returns must first be authorized in writing by Cellphone-Mate, Inc. Disassembly of any Cellphone-Mate, 

Inc. product by anyone other than an authorized representative of Cellphone-Mate, Inc. voids this 

warranty in its entirety. Cellphone-Mate, Inc. reserves the right to make changes in any of its products 

without incurring any obligation to make the same changes on previously delivered products.

2. As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for 

all products returned to Cellphone-Mate, Inc. for repair, and Cellphone-Mate, Inc. will pay the return 

shipping with the exception of product returned from outside the United States in which case the 

Buyer will pay the shipping charges.

3. The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or

otherwise which are found to meet the applicable specifications or which are not defective or not 

covered by this warranty.

4. Products sold by Cellphone-Mate, Inc. shall not be considered defective or non-conforming to the 

Buyers’ order if they satisfactorily fulfill the performance requirements that were published in the 

product specification literature, or in accordance with samples provided by Cellphone-Mate, Inc. This 

warranty shall not apply to any products or parts thereof which have been subject to accident, 

negligence,  alteration,  abuse,  or  misuse.  Cellphone-Mate,  Inc.  makes  no  warranty  whatsoever  in 

respect to accessories or parts not supplied by it.

The 19dB Booster by Cellphone-Mate, Inc. provides significantly increased cellular signal strength and 

quality. You will see the difference in the number of bars on your display and hear the difference during 

your conversations. 

Mounting & Connecting the Booster

Connecting the Booster: 

The signal is received by the outside antenna from the cell tower, then 

AMPLIFIED and transmitted through the cable to the amplifier, which sends it through the extension 

cable to the universal connector on your cell phone or data card, sending the improved signal to your 

laptop through the data card. 

When the cell phone or data card transmits, the signal goes through the universal connector, sent 

through  the  cable  and  boosted  by  the  amplifier  and  broadcast  back  to  the  cell  tower  through  the 

antenna.

Connect the Antenna:

 The magnetic antenna should be placed near window with best available cell 

signal. Antenna works best magnetically mounted to metallic surface, but can be placed on any surface. 

The best location will be clear of obstacles. Make sure the area under the magnet is clean. Connect the 

magnetic antenna cable to the “OUTSIDE” connector of the booster and tighten it. If using another 

antenna other than a SureCall antenna, use the included adapter to connect the cable leading from 

OUTSIDE connection to antenna.

WARNING: The outside antenna must not be co-located or operating in conjunction with any other 

antenna or booster. 

Connect the Data port: 

Connect included RG174 cable to booster connection labeled INSIDE and the 

other end to connection on data card in use with laptop or data port with cell phone.

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