Issue 4.0
CEECO
Communication Equipment and Engineering Company
PROPRIETARY
10
11.0 REPAIR AND RETURN INFORMATION
11.1
WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "Return Material Authorization" (RMA) Form. It
must include: RMA Number, return shipping instructions, original
purchase order number, serial number and special marking instructions. A
tag with the trouble observed must be attached to the defective unit. This
information must be inside the shipping container.
11.2
DIRECT ALL INQUIRES TO:
CEECO
Repair Department
863-357-0798- telephone
863-357-0006- facsimile
www.ceeco.net
11.3
NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs both directions.
11.4
RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer's list price. Return Material Authorization must be
requested no later than 30 days after original shipment. Items returned for
credit must be returned in their original shipping container.
12.0 WARRANTY
POLICY