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CEECO SSP-363-F, Service Manual, Page: 2 / 20

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ISSUE 4.0 

CEECO 

Communication Equipment & Engineering Company 

PROPRIETARY 

2

IMPORTANT INFORMATION 

FOR 

CUSTOMER 

 
 

 

Please fill in before you continue. 

 
 

 

The following information is necessary when calling CEECO for assistance. 
 
 
MODEL NUMBER 

MODEL SSP-363-F EQUIPPED WITH 
CAC6.00 FIRMWARE 

SERIAL NUMBER 

 

DATE MANUFACTURED 

 

LOCATION INSTALLED 

 

 
 
For us to better serve you, please have this information available when calling for 
technical support. 
 

 

CEECO 

Communication Equipment & Engineering Company 

 

519 W South Park Street 

Okeechobee, FL  34972 

863-357-0798- telephone 

863-357-0006- facsimile 

[email protected]

 

www.ceeco.net

 

 
 
 
 

Summary of Contents for SSP-363-F

Page 1: ...L FOR MODEL SSP 363 F STAINLESS STEEL PANEL TELEPHONE EQUIPPED WITH CAC6 00 FIRMWARE Serving the Telephone Industry Since 1930 Communication Equipment 519 W South Park Street Engineering Company Okeechobee FL 34972 Voice 863 357 0798 Fax 863 357 0006 ...

Page 2: ...ECO for assistance MODEL NUMBER MODEL SSP 363 F EQUIPPED WITH CAC6 00 FIRMWARE SERIAL NUMBER DATE MANUFACTURED LOCATION INSTALLED For us to better serve you please have this information available when calling for technical support CEECO Communication Equipment Engineering Company 519 W South Park Street Okeechobee FL 34972 863 357 0798 telephone 863 357 0006 facsimile info ceeco net www ceeco net ...

Page 3: ... 4 2 0 GENERAL 4 3 0 PROGRAMMING 5 4 0 TESTING OPERATION 10 5 0 RECOMMENDED TOOLS AND TEST EQUIPMENT 11 6 0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS 12 7 0 TROUBLE SHOOTING GUIDE 13 8 0 SPECIFICATIONS 15 9 0 PARTS LIST 16 10 0 FCC NOTICE 17 11 0 REPAIR AND RETURN INFORMATION 18 12 0 WARRANTY POLICY 19 13 0 DIAGRAM 20 ...

Page 4: ...oinless telephone designed to withstand abuse and fraudulent call attempts The phone may be programmed to implement call restrictions allow or not allow incoming calls select the width of the dial detect window mute the microphone to guard against fraud select tone DTMF or pulse dialing automatically time and disconnect a phone call speed dial numbers and automatically dial one or two numbers typi...

Page 5: ...and deliberate when pressing the keys during programming A missed or partial tone will result in improper programming 3 4 Utilizing the keypad enter 9 7 This will clear all memory locations 3 5 Enter 0 0 which accesses the telephone options memory location There are six 6 selections to be made in this location By entering a selection into each of the six programming digit locations the phone is cu...

Page 6: ... 0 Mute the microphone until the user dials a digit 1 Unmute the microphone after the access number is dialed Digit 5 0 DTMF dialing 1 10 PPS pulse dialing 2 20 PPS pulse dialing Digit 6 0 no call timeout 5 12 min call timeout 1 2 min call timeout 6 15 min call timeout 2 3 min call timeout 7 20 min call timeout 3 5 min call timeout 8 25 min call timeout 4 10 min call timeout 9 30 min call timeout ...

Page 7: ...ocation Enter 1 8 followed by the desired auto dial number For example Entering 1818005551212 will program the phone to dial 1 800 555 1212 approximately one second after it dials the number stored in location 19 Combining the examples from this section and the one above entering 199 1818005551212 will program the phone to automatically dial 9 pause one second and automatically dial 1 800 555 1212...

Page 8: ... __ __ __ __ __ __ 57 __ __ __ __ __ __ __ __ __ __ __ 38 __ __ __ __ __ __ __ __ __ __ __ 58 __ __ __ __ __ __ __ __ __ __ __ 39 __ __ __ __ __ __ __ __ __ __ __ 59 __ __ __ __ __ __ __ __ __ __ __ 40 __ __ __ __ __ __ __ __ __ __ __ 60 __ __ __ __ __ __ __ __ __ __ __ 41 __ __ __ __ __ __ __ __ __ __ __ 61 __ __ __ __ __ __ __ __ __ __ __ 42 __ __ __ __ __ __ __ __ __ __ __ 62 __ __ __ __ __ __ ...

Page 9: ...ing patterns you program the phone to tell it which patterns to allow In turn it will block all others Take a moment to look over the examples below When you are finished enter the key followed by a location code followed by the desired number pattern EXAMPLE Entering 700 allows all 0 and 0 calls Entering 71911 allows 911 to be dialed Entering 721800 allows any 1 800 call Entering 73 allows 7 digi...

Page 10: ...ations 19 and or 18 have not been programmed you should receive dial tone on the line 4 4 If you programmed speed dial numbers into it try them now When you press the key followed by the two digit location code any number stored in that location should be released For example entering 30 should cause the phone to automatically dial any number stored in Location 30 If not hang up the phone and repe...

Page 11: ...this fails hang up and repeat sections 3 2 3 3 3 5 and 3 10 only If this does not solve the problem please refer to section 7 0 4 9 Also be sure to determine that the microphone is muting as it was programmed Location 00 and that the phone is in either DTMF tone dialing mode or pulse dialing mode as programmed Also Location 00 DTMF sounds like definite tones or beeps whereas pulse dialing sounds l...

Page 12: ...minate on to the RJ11C terminal block on the backplate 6 5 The use of a gas tube station protector is recommended The station ground should not exceed 50 ohms 6 6 Plug the modular line cord from the cover assembly into the RJ11C terminal block 6 7 Dress the line cable away from the security screw and install the cover assembly by inserting the tabs into the slots on top of the backplate 6 8 Secure...

Page 13: ...ORD RJ11C CONNECTOR MCRK 2 CARD NETWORK NETWORK CABLE ASSY HOOKSWITCH CABLE ASSY HOOKSWITCH ASSY MICROPROCESSOR HANDSET PROBLEM DIAL TONE IS DISTORTED POSSIBLE CAUSE NETWORK CABLE ASSY HOOKSWITCH CABLE ASSY HOOKSWITCH ASSY MCRK 2 CARD NETWORK HANDSET PROBLEM TRANSMITTER DOES NOT TURN ON POSSIBLE CAUSE HANDSET MCRK 2 CARD NETWORK CABLE ASSY NETWORK PROBLEM TRANSMITTER DOES NOT TURN ON FOR INCOMING ...

Page 14: ...T OPERATE PROPERLY POSSIBLE CAUSE KEYPAD CABLE ASSY KEYPAD MCRK 2 CARD PROBLEM LOSES MEMORY CONTENTS AFTER EXTENDED PERIODS OF NO USE POSSIBLE CAUSE LITHIUM BATTERY PROBLEM PHONE CANNOT BE PROGRAMMED POSSIBLE CAUSE MEMORY CHIP MCRK 2 CARD KEYPAD KEYPAD CABLE ASSY PROBLEM RINGER DOES NOT OPERATE POSSIBLE CAUSE RINGER NETWORK ...

Page 15: ...0 0 to 12 0dbm HEARING AID COMPATIBLE Meets EIA standards ENVIRONMENTAL Temperature 0oC to 50oC Humidity 20 90 non condensating PROGRAMMING Via DTMF keypad TELEPHONE PANEL Brushed 16 ga Stainless Steel DIMENSIONS 10 12 Wide x 13 12 High x 2 75 Deep MOUNTING Vertical surface mount MEMORY RETENTION Lithium Battery Long Life FCC REGISTRATION BW88T7 13823 TE T UL LISTED NO 6OF5 RINGER EQUIVALENCE 0 8A...

Page 16: ...9 Network 301 588 Hookswitch cradle 301 581 Tongue and bracket assembly 301 018 30 Modular cord 301 051 Modular jack 301 052 Grommet 11020 Stainless steel panel 11025 Apparatus box 321 016 1 4 x20 x3 4 security screw 650 521 MCRK 2 Board 650 570 Network cable 705 110 Chrome keypad alphanumeric 700 008 Keypad cable Accessories 301 037 Security tool 705 113 Chrome keypad ...

Page 17: ...etwork through a registered jack provided by the Telephone Company in your area This jack is a modular outlet which you can order from your local telephone company 10 3 NOTIFICATION TO THE TELEPHONE COMPANY Before connecting this telephone the FCC requires that you notify your local telephone company business office The number is in the front of your phone book Tell them The line to which you will...

Page 18: ...e attached to the defective unit This information must be inside the shipping container 11 2 DIRECT ALL INQUIRES TO CEECO Repair Department 863 357 0798 telephone 863 357 0006 facsimile info ceeco net www ceeco net 11 3 NON WARRANTY REPAIR CEECO will repair equipment out of warranty for a set charge plus parts The customer must pay the shipping costs both directions 11 4 RETURN FOR CREDIT Material...

Page 19: ...f any kind which have been caused by neglect abuse or improper operation of equipment CEECO will repair or replace any unit during this period if found to be defective for reasons other than abuse and improper use or improper installation It is the buyer s responsibility to return the defective unit to the factory CEECO will then repair or replace any defective parts and return them to the buyer f...

Page 20: ...When programming is completed move the mini jumpers to the OFF position NOTE Do not leave the mini jumpers in the ON position this will decrease battery life MOVE THE MINI JUMPERS TO THE ON POSITION BEFORE GOING OFF HOOK Locate the mini jumpers on the corner of the PCB ON OFF ON OFF ON OFF ...

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