www.factorybuysdirect.com
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200308-01A
ACCESSORIES
Purchase these heater accessories from your local dealer. If they can not supply these acces-
sories, contact Factory Buys Direct at 1-855-607-6557 for information.
EQUIPMENT SHUTOFF VALVE
For all models. Equipment shutoff valve with
1/8" NPT tap.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply might be low (propane/LP units only)
You may feel your gas pressure is too low. If so, contact your local gas supplier.
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
parts, call Customer Service toll free at
1-855-607-6557 for referral information.
When calling Customer Service or your dealer,
have ready:
• Your name
• Your address
• Model and serial number of your heater
• How heater was malfunctioning
• Type of gas supply and Propane/LP tank size
• Purchase date
Usually, we will ask you to return the defective
part to the factory
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s) call Customer Service toll free at
1-855-607-6557 for referral information.
When calling Customer Service have ready:
• Model number of your heater
• The replacement part number
OPTIONAL FAN KIT - 20UB100B-01S
The fan has 3 settings AUTO/OFF/MAN.
FLOOR MOUNTING STAND - UBD30T-160C
For locating heater on the floor, away from a wall.
Complete installation instructions provided with floor
mounting stand.
