TB Series Iced Tea Brewer
Cecilware
®
9
Troubleshooting Guide
Before you call for help, please read the following:
Problem
Possible Cause
Solution
Brewed Cold Tea.
Heater Switch OFF.
Turn Heater Switch ON.
Run out of hot water.
Allow time for water in tank to heat after
filling.
Thermostat is OFF.
Set Thermostat at 197°F [to max. position].
Loose electrical connection.
Check all electrical connections for contact.
Thermostat is defective.
Replace Thermostat.
Hi-Limit Temperature Switch is
Replace the Hi-limit Temperature Switch.
tripped.
Bad Heating Element or Heater is
Replace Heater.
burned out.
Bad low temperature cutout
Replace Contactor/ Relay.
circuit (Contactor/Relay).
Tea too weak.
Not enough tea in the brew funnel. Put more tea in the brew funnel (see chart).
Water flow too low.
Check flow rate. (It should be 0.26 gal /min.)
Replace Dispense Valve.
Brew time is too short.
Adjust hot water timer to 3 min. 197°F
(to max. position).
Water is too cold.
Adjust Thermostat to 197°F (to max. position).
Water keeps dripping or
Leaking Water Inlet Valve.
Clean/check fittings of Water Inlet Valve.
running from dilution nozzle.
Replace Water Inlet Valve if needed. See
Water Inlet Valve Test
.
Clogged/ stuck Water Dispense
Clean/unclog Water Dispense Valve. Replace
Valve.
Dispense Valve if defective.
No water is going into tank
Water Inlet Valve malfunction.
Check Water Inlet Valve. Replace if necessary.
at all or no water is coming
See
Water Inlet Valve Test
.
from dilution nozzle.
Hi-Level Float Switch malfunction.
Test High-Level Float Switch.
Replace if necessary.
Probe malfunction.
Check Probe. Replace if necessary.
Solid State Water Level Controls
Check The Water Level Controls. Replace if
board malfunction.
necessary.
Timer malfunction.
Check Timer: Compare time dispensing vs.
set time on Timer. Replace if necessary.
Water will not stop flowing
Water Level Probe malfunction.
Check Level Control Probe. Replace if
into water tank.
necessary. See
Probe Test
.
Solenoid (Water Inlet Valve)
Check Solenoid. Replace if necessary.
malfunction.
Solid State Water Level Control
Check the Water Level Controls. Replace if
board malfunction.
necessary.
Float Switch malfunction.
Replace Float Switch.
Water is not heating up
Heater Switch is OFF.
Turn Heater Switch ON.
in the water tank.
Thermostat is OFF.
Turn Thermostat ON by turning Thermostat
Knob clockwise.
Loose connection on Thermostat.
Make sure all wires and ring terminals on the
thermostat are tight.
Hi-Limit Temperature Switch is
Reset the Hi-Limit Button. If heater still does
tripped or it is defective.
not work, replace the Hi-limit Temperature
Switch.
Heater is burned out or defective.
Replace the Heater.
Bad Low Temperature Cutout
Replace Contactor/ Relay.
Circuit (Contactor/Relay).
WARNING
To reduce risk of electrical shock, unplug the power cord before repairing or servicing any
internal components. Before any attempt to replace a component, be sure to check all electrical connections for
proper contact.