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7] FAULT FINDING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Door locking
impossible
The lock is not receiving
DC current.
- Check that the wires are connected to the right
terminals.
- Check that the power supply is compatible.
- Check that the lock is connected to the circuit
correctly.
Holding force
reduced
The lock and the armature are not
lined up with each other.
- Check that the lock is connected to the circuit
correctly.
- Check that the electromagnet and the armature
are properly aligned.
- Check that the contact faces are free from dirt and rust.
- Check that the armature is soft mounted.
Low voltage or armature jammed.
- Check that the lock is receiving the correct power
supply satisfactorily.
- check the tightening of the armature
and the condition of the rubber.
Faulty reed
switch
Voltage too low. Misalignment.
- Check the power supply.
- Cable cross section to be determined according
to the power supply and the locking.
- e.g.: 2 x 1.5mm2 ≥ 10m.
8] NOTES
EN
V1ER - V3E - V3ER - V3E35R - V4E - V4ER - V5E
Mortice Electromagnetic locks
INSTALLATION MANUAL